SC-Sunteck Shipper Presentation


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SC-Sunteck Shipper Presentation

  1. 1. Partnering With Sunteck Is Smart BusinessSunteck Transport Group – 6413 Congress Avenue, Suite 260 – Text Raton, FL 33487 – Address Boca Address Text
  2. 2. Mission, Vision, Future Our Mission Suntecks mission is to provide the highest quality of customer service and care delivered with unparalleled professionalism and company spirit. Sunteck strives to continuously leverage technology with industry best practices to create a better business model for agents, customers and employees. Our Vision Sunteck places special emphasis on the need for dynamic and responsible innovation that generates lasting growth and improvement in business partnerships. The key missions of management, at all levels, include developing and encouraging creativity and originality in all its aspects of our business. Ideas that support or direct Sunteck’s strategy receive the resources for implementation. Our Future Sunteck’s future success depends on our ability to respond to the continuous evolution of product movement patterns and models, advances in technology, and strong partnerships. Our customers’ transportation management teams are challenged each day to answer increased demands and manage unique variables. We work closely with our customers to develop supply-chain and transportation management processes that are faster, more efficient and highly cost-effective. Address Text
  3. 3. Strong Management Team • Harry Wachtel • Warren Cohen  Chairman & CEO  Vice President Distribution & Logistics  With Sunteck since 1997  Responsible for developing Sunteck’s 3PL operations • Mike Williams  Joined Sunteck in 2008 (13 years  President & General Counsel transportation & logistics experience)  With Sunteck since 2007 • Greg Fuchs • Bill Wunderlich  Director, Accounting & Financial Services  CFO  Responsible for back office, including  With Sunteck since 2000 billing, carrier payables, credit, collections  Joined Sunteck in 2012 (32 years financial • Mark Weiss and logistics experience)  Executive Vice President • Russ Dixon  Responsible for agent service and  Director, Corporate Marketing & network operations Communications  With Sunteck since 1997  Responsible for all corporate marketing and • David Less communications and sales support  Vice President & CIO  Joined Sunteck in 2008 (34 years logistics, transportation and marketing experience)  Joined Sunteck in 2008 (23 years IT experience) Address Text
  4. 4. Superior Service & Access To Capacity • Shippers can choose from a • Connectivity across the U.S. and balanced portfolio of Canada by a network of agents and transportation and logistics independent branch offices services: • Philosophy of customer service excellence shared by all business  Full Truckload partners  Dry van  Refrigerated • Ability to continuously react to changing market conditions and  Flatbed evolving customer needs through its  Less than Truckload brokerage operations  Intermodal • Fully staffed carrier relations  Expedited department, agreements with a full  Oversize, Over-dimensional complement of diversified carriers  Distribution & Logistics – Last Mile, Pool Distribution, • Technology to achieve optimization, Reverse Logistics and White integration and visibility through the Glove Service supply chain; our offices focus on a diverse range of market sectors Address Text
  5. 5. Growth & Financial Stability • Organization where entrepreneurship is the cornerstone to conducting business • Financially secure business partner  Solid annual revenue growth • $278 million in 2012 • Up 10% over 2011, and 33% over 2010  Wholly owned subsidiary of AutoInfo, Inc.  Publicly traded (OTC BB: AUTO.OB) Address Text
  6. 6. Third Party Endorsements • Service levels that meet or exceed all accepted industry standards • Member EPA SmartWay Partnership; certified with highest score possible • Performance-Certified by Transportation Intermediaries Association • Internet Truck Stop Diamond Broker • Top 15 brokerage firm (Transport Topics) • Top 100 3PL (Food Logistics) • Top 150 Florida Public Company (Florida Trend) • “Sunteck has a success plan for difficult times” – Inbound Logistics • “Sunteck masters the agent model” – Armstrong & Associates Address Text
  7. 7. Carrier Management IsA Core Sunteck Strength • There are currently about 10,000 brokers in the freight industry. • Unfortunately, some brokers double-broker their freight rather than taking the time to find a quality carrier to move the freight. • As a Top 15 broker, Sunteck has a large enough base of resources to get the job done and we disapprove of this practice. It adds unnecessary expense to the cost of moving freight. • We currently have nearly 8,000 carriers in ACTIVE status, which means we have a highly qualified universe of carriers to move your freight. And we did this more than 150,000 times last year! Address Text
  8. 8. Carrier Qualification Process • Test for validated credentials  Operating authority -– FMCSA  DOT safety rating -- SaferSys  Proper insurance -- RMIS • Receive current insurance certificate from carrier (if needed) and signed Broker/Carrier Agreement • Monitor industry watchdog sites for complaints • Internal scoring mechanism on performance (combination of the above plus Sunteck’s own experience with the carrier; i.e. 5-Star, 4-Star, etc.) When a carrier meets this litmus test, then and only then are they qualified to haul for Sunteck. Address Text
  9. 9. Quality Recognition Program For Carriers • Now in its fifth year, Q-Star is Sunteck’s initiative for improved motor carrier quality performance. • For carriers to be considered for inclusion in the program, they must meet several criteria:  Moving freight for Sunteck on a regular basis  Have maintained a satisfactory DOT safety record  Have active operating authority and insurance permits in place  Have no unresolved or delinquent claims with Sunteck  Have current broker agreements on file and have received no negative performance reports. • Carriers will remain as Q-Star preferred service providers as long as they maintain the standards set by the program. Additional carriers are added each quarter. • Key benefit to the carrier is they are the only transportation providers granted access to Sunteck’s live carrier load board. These carriers are given an ID and password to gain visibility to all loads that Sunteck is moving, not just those loads that may be posted on the commercial load boards. This access allows Q-Star carriers to bid on loads before they become more widely available for transport. Address Text
  10. 10. Industry Diversification • Farming, Mining & Construction (SIC 01-19) = 3% • Manufacturing (SIC 20-39) = 57% • Transportation & Communications (SIC 40-49) = 5% • Wholesale (SIC 50 & 51) = 18% • Retail (SIC 52-59) = 11% • Government & Other (SIC 60-99) = 6% Address Text
  11. 11. Customer Specialization • Manufacturing is Sunteck’s largest sector at 57% of total revenue • Within manufacturing, the largest customer groups that Sunteck provides services to include:  Food & Grocery (SIC 20) = 30%  Chemicals (SIC 28) = 14%  Publishing & Printing (SIC 27) = 14%  Rubber & Plastics (SIC 30) = 5%  Textiles (SIC 22) = 5% Address Text
  12. 12. Access To All Major Surface Modes Last year, Sunteck moved more than 150,000 dry van, reefer, intermodal, flatbed, heavy haul and LTL transactions Address Text
  13. 13. Wide Geographic Coverage Address Text
  14. 14. Numbers Address Text
  15. 15. Broker Authority & Insurance Address Text
  16. 16. Primary Truck Brokers Liability Insurance • All shipments moved by Sunteck are covered by a $2 million Primary Truck Broker Liability Insurance (PTBLI) policy. It covers our use of non- owned, hired motor vehicles to move brokered freight. • PTBLI is a significant addition to our risk management strategy. It covers losses (personal injury and property casualty) that occur involving a Sunteck-brokered motor carrier dispatched on a load by a Sunteck independent agent. • For shippers concerned about risk management, the addition of this policy provides another layer of protection between the plaintiff and the shipper when a brokered load gets involved in a major accident resulting in a lawsuit. • As a Top 10 freight broker, we believe it is essential to protect ourselves, our agents and, ultimately, our customers in this manner. We believe our customers will see our commitment to financial responsibility as a reason to do business with Sunteck. Address Text
  17. 17. What Sets Sunteck Apart• Top 15 Brokerage Firm (Transport Topics)  There are 10,000 brokers in the U.S. and Sunteck is one the 15 largest by 2012 revenue• Member EPA SmartWay Partnership with highest possible score  Less than 15% of the EPA’s transport partners are brokers• Top 100 3PL (Food Logistics Magazine)  One of the few brokers that have food/grocery expertise to be categorized a leader by Food Logistics• Risk Management  Insurance that meets or exceeds industry requirements (Sunteck provides $500,000 in Contingent Cargo instead of $100,000)  Primary Truck Broker Liability Insurance -- $2 Million policy – less than 10% of brokers have this coverage• Balanced portfolio of services (dry van, reefer, flatbed, LTL, intermodal, expedited, distribution & logistics), market sectors and customer types  Some brokers focus on certain modes or traffic lanes; Sunteck covers them all• Connectivity across the U.S. and Canada through a broad network of independent branch offices  Sunteck has nearly 50 offices, so our agents have the resources to partner with other offices for large volume or spike movements• Surety Bond of $100,000  Performance-certified by Transportation Intermediaries Association at $100,000 (most brokers carry a $10,000 surety bond)• Proprietary technology to achieve optimization, integration and visibility through the supply chain  We don’t use an off-the-shelf system; our software was developed in-house and enhancements are based on what our shippers and agents tell us are needed to continue providing top-shelf service Address Text
  18. 18. Key ContactsSunteck Transport Co. Branch Office PrincipalLexington, SC Branch Office Ken Clarkson328 Riverchase Way Sales TeamSuite D Shane PittmanLexington, SC 29072 Mark Tarbush(866) 848-3240 ph.(803) 356-0961 fax Sunteck’s Lexington Office is operated by Ken Clarkson with over 35 years of transportation service. 24x7 availability Address Text