Presentation Q&A

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adapted from "Presentation Skills" by Steve Mandel

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Presentation Q&A

  1. 1. "Presentation Skills" by Steve MandelPresentation Q&AAmerican Pragmatics and CultureSpring 2012Ms. Candice Quiñones
  2. 2. "Presentation Skills" by Steve MandelA Few Tips for Q & A Prepare Don’t Preface Answers Clarify Amplify Maintain Your Style Be Honest Involve the Whole Audience Follow the 25%-75% Rule Keep to the Point
  3. 3. "Presentation Skills" by Steve MandelPrepare for Questions Do your best to anticipate what types of questions you may be asked. Practice answering them. Some speakers prepare backup visual aids to use when answering anticipated questions.
  4. 4. "Presentation Skills" by Steve MandelDon’t Preface Your Answer Try to avoid saying “That’s a very good question; I’m glad you asked it.”  It can seem like a sign that you aren’t sure of the answer. At the end of your session, just say “Thank you for all of your excellent questions”
  5. 5. "Presentation Skills" by Steve MandelClarify IF the question is long or complicated, try restating it to clarify.  Use phrases such as: So your question was…? This can help you and remind the audience of the question as well. You can also do this to soften any possible hostile language used. It can buy you time when you are considering your response.
  6. 6. "Presentation Skills" by Steve MandelAmplify Repeat the question so that everyone can hear it.  Sometimes the person who asks doesn’t speak loud enough. This also allows time for you to think.
  7. 7. "Presentation Skills" by Steve MandelMaintain Your Style Try to maintain the same level of composure that you had throughout your presentation. If you were calm and collected during your presentation, try to stay that way.  Try not to sound nervous. If you change your composure, the audience might feel you lack confidence in your position or the information you presented.
  8. 8. "Presentation Skills" by Steve MandelBe Honest IF you don’t know the answer, say so. Just say, “I don’t know the answer, but I will find out and get back to you.” Or, if you know someone else in the room who might know the answer, you might ask them for help.
  9. 9. "Presentation Skills" by Steve MandelInvolve the Whole Audience inYour Answer Don’t be the speaker who gets involved with only the person who asked the question and ignores everyone else. Make sure that you answer the question for the whole audience and not just one person.
  10. 10. "Presentation Skills" by Steve MandelFollow the 25%-75% Rule Direct 25% of your eye contact to the person who asked the question. Direct 75% of your eye contact to the rest of the audience. Don’t ignore anyone. This keeps you in command of the situation.
  11. 11. "Presentation Skills" by Steve MandelKeep Answers to the Point Don’t stay on an issue too long. Speaking too long can bore the audience. Say just enough to answer the question and address the issue but not enough to bore people.
  12. 12. "Presentation Skills" by Steve MandelAny Questions?

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