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(SACON) Apurva Mankad - Implementing a Privacy Program in an SME Organization: Challenges & Learnings

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Most discussions around Privacy & its implementation focus on large organizations. However, small organizations also need to implement Data Privacy. And their challenges are very different. Small Teams, limited budgets & other constraints are a reality. This session has the founder & CEO of one such organization share his experience & learnings

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(SACON) Apurva Mankad - Implementing a Privacy Program in an SME Organization: Challenges & Learnings

  1. 1. SACON SACON International 2020 India | Bangalore | February 21 - 22 | Taj Yeshwantpur Implementing a Privacy Program in an SME Organization: Challenges & Learnings Apurva Mankad WebXpress Founder & CEO Twitter: apurva_mankad
  2. 2. SACON 2020 • About us and our work • Implementing Privacy in a small organization • Challenges faced on the ground • Useful cases • Key learnings Agenda
  3. 3. SACON 2020 About us and our work
  4. 4. SACON 2020 We provide logistics technology solutions
  5. 5. SACON 2020Private and confidential. Not for circulation. ECPL ©2019 • Dubai • Saudi Arabia • Hong Kong • China • India • Indonesia • Thailand • Malaysia • Gabon • Mauritius We work across emerging markets
  6. 6. SACON 2020 Retail and Manufacturing Integrated Transport & FleetE-Commerce Logistics Our customers are start-ups to global majors Warehouse Management System
  7. 7. SACON 2020 Is data privacy a concern in B2B?
  8. 8. SACON 2020 SMEs Large Indian Large MNC Bigger customers worry more about data privacy Concern About Data Privacy
  9. 9. SACON 2020 Priority 1 • Customer requirement Priority 2 • Regulatory compliance Priority 3 • Brand image Priority 10 • Ethical business practice Why worry about data privacy?
  10. 10. SACON 2020 The Dichotomy Everyone is moving to Cloud Data breach is now EXTERNAL
  11. 11. SACON 2020 In 2018, USA reported over 1244 major data breached exposing more than 440 million records in 2018 Data Privacy Horror is growing !!
  12. 12. SACON 2020 We punch way above our weight!!
  13. 13. SACON 2020 Our Size 85 people USD 1mn in sales Our customers 10,000 people USD 500 mn in sales Start-ups/ SME tech have big load on small shoulders
  14. 14. SACON 2020 Vehicles managed Bookings / month APIs onboarded IoT data ingested per day LSPs tracked IoT partners integrated Users of platform Enterprise customers Countries of deployment 5,000+ 500,000 200+ 10 mn 60+ 20+ 20,000 100+ 10+ We have access to massive data- about everything !!!
  15. 15. SACON 2020 We can track you anywhere….any time…. all the time
  16. 16. SACON 2020 Implementation Approach Our experience and key learnings
  17. 17. SACON 2020 Data Privacy Vs. Growth Small Team size Agile Delivery High Churn Start-ups/ SME tech have big load on small shoulders
  18. 18. SACON 2020 Growth Focus • Small Team size • Agile Delivery • High Churn Competitiv e Advantage • Privacy Certification • VAPT, Privacy Audit • Customer Education Approach is to turn Data Privacy into Competitive Advantage Outsourced CISO
  19. 19. SACON 2020 Our structure for Data Privacy Privacy and Security Working Group Developers Business Analysts CISO Team Customers Sales CEOCISO Head
  20. 20. SACON 2020 Adjusting to SME environment Process Large Organization SME tech Security Policies Detailed Abridged Team Full Department Working Group CISO In-house Outsourced Compliance Audit Extensive, yearly Random Sample, monthly VAPT Annually Bi-annually Audit Tools Licensed Cloud based, collaborative
  21. 21. SACON 2020 Challenges Faced Challenges Lack of awareness Functionality focus Faster delivery Open data Solutions Workshops Privacy checklists Role based access Database encryption
  22. 22. SACON 2020 Key Learnings Learning 1 • Privacy is an advantage, not hindrance Learning 2 • Continuous Education is the key Learning 3 • Expert help is available, no need for DIY Learning 4 • Random and regular audit works
  23. 23. SACON 2020 Thank You. APURVA MANKAD +91 93242 42802 | apurva@webxpress.in

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