HCID 2012 - Sara Jones

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HCID 2012 - Sara Jones

  1. 1. Centre for HCI Design Centre for CreativityTools and Technologies forCreativity and InnovationHCID 2012April 12th, 2012Sara JonesCentre for HCI Design andCentre for Creativity in Professional PracticeCity University Londons.v.jones@city.ac.ukhttp://hcid.soi.city.ac.uk/people/Sarajones.html@svjaok
  2. 2. Centre for HCI Design Centre for CreativityOutline• What are creativity and innovation?• What can tools and technologies do to support creativity and innovation?
  3. 3. Centre for HCI Design Centre for Creativity What is the technology/tool/thing that mosthelps you, your team or your organisation to be creative or innovative? Why?
  4. 4. Centre for HCI Design Centre for CreativityTools and techs do not offer a complete solution – but they can help!
  5. 5. Centre for HCI Design Centre for CreativitySome definitions Design Creativity Innovation
  6. 6. Centre for HCI Design Centre for Creativity
  7. 7. Centre for HCI Design Centre for CreativitySome other creative processesPoincare/Wallas CPS model IDEO Shneiderman1926 1963 2001 2000 Mess-findingPreparation Fact-finding Understand Collect Problem-finding ObserveIncubation RelateIllumination Idea-finding Visualise CreateVerification Solution-finding Evaluate Idea implementation Implement Donate
  8. 8. Centre for HCI Design Centre for CreativityWhat makes creativity workFrom Synecticsworld, Imagine, www.synecticsworld.com
  9. 9. Centre for HCI Design Centre for CreativityWhat stops creativity from workingFrom Synecticsworld, Imagine, www.synecticsworld.com
  10. 10. Centre for HCI Design Centre for CreativityMore things that block creativity From Synecticsworld, Imagine, www.synecticsworld.com
  11. 11. Centre for HCI Design Centre for CreativityThe challenge….is to ‘preserve appropriate elements of existing knowledge work [creativepractice] while shaping new technologies and then integrating them intothe workplace’ Shneiderman, 2000 let people carry on doing all the good stuff they’re doing, but better
  12. 12. Centre for HCI Design Centre for CreativitySome requirements for creativity support tools• Ultimate ease of use – the tool should disappear• Make it pleasurable and fun• Give access to examples for inspiration• Provide appropriate primitives for building new things• Allow for sketching, experimentation and what if reasoning• Allow for reflection• Support many different styles, teams with different talents• Allow development of shared representations• Allow transitions from individual to group work and back again• Allow open interchange between tools
  13. 13. Centre for HCI Design Centre for CreativityLubart’s view of creativity support tools• According to Lubart (2005), the computer has 4 potential roles in enhancing creativity: • Nanny: monitoring progress, planning etc • Pen-pal: facilitating networking, communication of ideas • Colleague: eg generation of novel but relevant ideas when humans are ‘stuck’ • Coach: providing information about potentially useful techniques and sources of inspiration
  14. 14. Centre for HCI Design Centre for CreativityCoaching tools
  15. 15. Centre for HCI Design Centre for CreativityIDEO method cards IDEO method cards advise on how and why to use many techniques for creative design eg affinity diagrams, collage, cultural probes Available on mobile devices
  16. 16. Centre for HCI Design Centre for CreativityVon Oech’s Creative Whack Pack Creative Whack Pack contains guidance on creative thinking strategies eg simplify, see the big picture, etc and how to apply them Available on mobile devices
  17. 17. Centre for HCI Design Centre for CreativityThoughtoffice A comprehensive suite of tools including method guidance
  18. 18. Centre for HCI Design Centre for Creativity Nannies and pen-pals– organising and networking tools
  19. 19. Centre for HCI Design Centre for CreativityFreemind Free, Java-based mind mapping tool
  20. 20. Centre for HCI Design Centre for CreativityMind Manager Comprehensive suite of tools Supported by Tony Buzan Supports sharing and integration with other tools Includes some coaching Available on mobile devices
  21. 21. Centre for HCI Design Centre for CreativityLinoit Online media sharing
  22. 22. Centre for HCI Design Centre for CreativityCreately Online drawing tool with sharing
  23. 23. Centre for HCI Design Centre for CreativityTwiddla Online whiteboard/annotation tool with sharing
  24. 24. Centre for HCI Design Centre for CreativityPearltrees Online web resource sharing
  25. 25. Centre for HCI Design Centre for CreativityFacilitatePro Web meeting tool Structured around creative problem solving Support for brainstorming, voting, planning
  26. 26. Centre for HCI Design Centre for CreativityHalo High resolution telepresence Now integrated with mobile devices
  27. 27. Centre for HCI Design Centre for Creativity Colleagues– tools to help with the work
  28. 28. Centre for HCI Design Centre for CreativityRandom word generators Random word generator: supports many techniques eg de Bono, 2007
  29. 29. Centre for HCI Design Centre for CreativityCompendium‘a knowledge map software tool forvisual thinking’ from the OpenUniversityWe have used it in constraintremoval, to map out constraints,ideas and their pros and cons
  30. 30. Centre for HCI Design Centre for CreativityCombinformation Generation of text and images from given seed terms, from Texas A&M University We have used it for inspiration
  31. 31. Centre for HCI Design Centre for CreativityCreative StickiesApplication developed at Cityfor writing digital post-its on aMicrosoft Surface• Study 1: more ideas in creative workshops than with Creative Stickies• Study 2: private preparation and more space yielded more ideas• Study 3: but paper post-its still preferred Study 1 Study 2
  32. 32. Centre for HCI Design Centre for CreativityCreative Design Stations Work at City on using digital technologies in physical spaces To support creative design
  33. 33. Centre for Creativity in Professional HCI Design Centre for Practice Centre for CreativityCarerApplication developed at City to support creativity in the care of people with dementia• Creative thinking from cases of good dementia care practice• Creative thinking from cases of good practice in analogical domains – other worlds• Creative thinking from creativity triggers generated from cases
  34. 34. Centre for HCI Design Centre for CreativityPlatforms for open innovation
  35. 35. Centre for HCI Design Centre for CreativityChallenge-driven innovation Example of challenge-driven open innovation from E.ON
  36. 36. Centre for HCI Design Centre for CreativityOpen IDEO An open innovation platform Aimed at social innovation Can be used by members of the public
  37. 37. Centre for HCI Design Centre for CreativitySo what tools are you actually using?
  38. 38. Centre for HCI Design Centre for Creativity Designers Toolkit surveyhttp://blog.bestvendor.com/wp-content/uploads/2011/11/bv_designer_final.jpg
  39. 39. Centre for Creativity in Professional Practice Centre for HCI Design Centre for CreativityDesigners Toolkit survey - comments
  40. 40. Centre for HCI Design Centre for CreativityCreativity is not just a set of skills - or a set of tools - it’s a state of mind
  41. 41. Centre for HCI Design Centre for CreativityPlease get in touch!Sara JonesCentre for HCI Design andCentre for Creativity in Professional PracticeCity University Londons.v.jones@city.ac.ukhttp://hcid.soi.city.ac.uk/people/Sarajones.htmlhttp://creativity.city.ac.uk@svjaokTake a look at our Masters in Innovation, Creativity and Leadership Masters in Human Centred Systems
  42. 42. Centre for HCI Design Centre for CreativityReferences• Shneiderman, B., 2000, ‘Creating Creativity: User Interfaces for Supporting Innovation’, ACM Transactions on Computer-Human Interaction, vol 7, no 1, pp114-138• Lubart, T, 2005, ‘How can computers be partners in the creative process’, Int J Human-Computer Studies 63, pp365-369

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