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Speedinterviewing Sept2009


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Speedinterviewing Sept2009

  1. 1. Speed Interviewing Making First and Lasting Impressions Cindy Edwards & Michelle Steen September 2009
  2. 2. Prayer <ul><li>There are all different kinds of voices calling you to all different kinds of work . . . (and) the place God calls you to is the place where your deep gladness and the world’s deep hunger meet. — Frederick Buechner </li></ul>
  3. 3. Opening… <ul><li>Stand Up </li></ul><ul><li>Find a Partner next to you </li></ul><ul><li>Write partners name on rate card </li></ul><ul><li>Pick which person will talk first </li></ul><ul><li>That person will ask a question (to be shown) </li></ul><ul><li>When the bell rings – switch </li></ul><ul><li>Silence please </li></ul>
  4. 4. TELL ME ABOUT YOURSELF? When the bell rings – switch Have the other person ask the question
  5. 5. RATING … <ul><li>Rate Yourself </li></ul><ul><li>Rate Your Partner </li></ul>
  6. 6. “ You had me at Hello!” <ul><li>First, and lasting, impressions are formed in the first 2-5 minutes of a conversation….including interviews. </li></ul><ul><li>Anticipate: Be prepared </li></ul><ul><li>Set the stage : What's your opening line? </li></ul><ul><li>Take control: Exhibit confidence from “go” </li></ul>
  7. 7. What Impacts First Impressions <ul><li>Facial expressions – do you smile or frown? </li></ul><ul><li>Voice, tone and expression – are you sincere or sarcastic? </li></ul><ul><li>Eye contact – do you look directly at others when speaking to them? </li></ul><ul><li>Handshake – is it firm or like a cold fish? </li></ul><ul><li>Body position and posture – do you stand straight, with your shoulders back and head up or slouch? </li></ul><ul><li>Clothing and grooming – do you convey a sense of style – neatly pressed and clean? </li></ul>
  8. 8. What is the Interviewer Thinking/Reacting to? <ul><li>Halo Effect </li></ul><ul><li>Horn Effect </li></ul><ul><li>Generalizations </li></ul><ul><li>Stereotypes </li></ul><ul><li>Central tendencies </li></ul><ul><li>Bottom Line? First impression is a lasting impression. </li></ul><ul><li>Your role? </li></ul><ul><ul><li>Differentiation – what makes you special? </li></ul></ul><ul><ul><li>Need to know and be comfortable with you…your “Brand”. </li></ul></ul>
  9. 9. What do you think of when you see… what do you feel….. <ul><li>A Red Bull's-eye </li></ul><ul><li>Golden Arches </li></ul><ul><li>Swoosh on a pair of tennis shoes </li></ul>
  10. 10. What does Brand represent? <ul><li>Clear statement </li></ul><ul><ul><li>Recognizable </li></ul></ul><ul><ul><li>Differentiates </li></ul></ul><ul><li>Goodness </li></ul><ul><ul><li>Implies quality, reliability, value </li></ul></ul><ul><li>Builds loyalty </li></ul><ul><ul><li>Meet or exceed expectations </li></ul></ul>
  11. 11. What’s your brand? <ul><li>The personal qualities that make you distinctive from your competitors or peers. </li></ul><ul><li>What you are known for. </li></ul><ul><li>What you do that adds remarkable, measurable, distinctive value (this goes </li></ul><ul><li>beyond your job description). </li></ul><ul><li>What you do that you are most proud of. </li></ul><ul><li>What you have done that you can brag about. </li></ul><ul><li>What you do with your boss, peers, team members, your guests and others that benefits them. </li></ul>
  12. 12. Defining Your Personal Brand <ul><li>1.Jot down some words that describe you </li></ul><ul><li>2.How would others describe you? </li></ul><ul><li>3,What does the above say about your brand? </li></ul><ul><li>4.Write your personal brand statement </li></ul><ul><li>Example: </li></ul><ul><li>1. Funny, responsible, industrious, hard working, reliable, smart. </li></ul><ul><li>2. Easy to work with, follows through on commitments, flexible, willing to try new things. </li></ul><ul><li>3. Overall, hard working and good to work with. </li></ul><ul><li>4. I am hard working, do what it takes to get the job down and have fun at the same time. </li></ul><ul><li>Next Step? Translate your brand into your Elevator Speech/Commercial. (HANDOUT) </li></ul>
  13. 13. Elevator Speech – Personal Commercial <ul><li>A 30 second elevator talk is a metaphor for a self introduction that can be used in when connecting with others. </li></ul><ul><li>Instructions: </li></ul><ul><li>Write an elevator speech. You can use the scripts below or write your own. Be prepared to share. </li></ul><ul><li>Sample outlines: </li></ul><ul><li>Hi, my name is . I’m currently a (fill in with specifics of what you do). I’m looking for a new opportunity in ____ _______ ( fill in your vision). I enjoy___________ (gifts, strengths, interests) and feel I can bring _______________ (knowledge, skills. abilities) to any situation because I _________________ (Unique Selling Position or Accomplishment). </li></ul><ul><li>OR </li></ul><ul><li>Hi, I’m_________________ I’m currently looking for a job change. I’d like to learn more about new opportunities in _______________ (fill in your vision). I enjoy _________________ (gifts, strengths, interests) and feel I can bring ________________ (knowledge, skills. abilities) to any situation. because I _________________ (Unique Selling Position or Accomplishment). </li></ul><ul><li>  </li></ul>
  14. 14. Case Phone Interviewing Traditional Behavioral (Situational) Types of Interviews
  15. 15. THE INTERVIEW…
  16. 16. Case Interviewing <ul><li>A Case Interview is where you are introduced to a business dilemma facing a particular company. </li></ul><ul><li>Case interviews present a specific case or problem for you to solve. </li></ul><ul><li>Case interviews are broad, two-way discussions, rather than one-way tests and there is no perfect answer. </li></ul><ul><li>You will be assessed more on how you go about dealing with the problem, rather than on the specific answers you come up with. </li></ul><ul><li> </li></ul>
  17. 17. Phone Interviewing/Screening <ul><li>Used for identifying and screening candidates </li></ul><ul><li>Used to create the foundation for an interactive meeting </li></ul><ul><li>A way to cut down on expenses involved in face to face interviewing (reduces time) </li></ul><ul><li>Help employer discern your verbal communication and listening skills </li></ul>
  18. 18. Traditional Interview <ul><li>Is a casual interview where you are asked a series of straight forward questions </li></ul><ul><li>Top 5: </li></ul><ul><ul><li>What are your strengths? </li></ul></ul><ul><ul><li>What are your weaknesses? </li></ul></ul><ul><ul><li>Where do you see yourself in 1year, 5 years? </li></ul></ul><ul><ul><li>Why should we hire you? </li></ul></ul><ul><ul><li>Why are you looking for work? </li></ul></ul>
  19. 19. Behavioral/Situational Interview <ul><li>Asks ‘how did you behave’ </li></ul><ul><li>Examples </li></ul><ul><ul><li>Tell me about yourself… </li></ul></ul><ul><ul><li>Describe a Describe a situation where you had to handle a difficult client or member of your team? </li></ul></ul><ul><ul><li>Give an example of an occasion when you used logic to solve a problem </li></ul></ul><ul><ul><li>What do you do when… </li></ul></ul>
  20. 20. Control your Destination – Interview Preparation
  21. 21. Be ready to: <ul><li>Discuss your strengths (accomplishments) efficiently and effectively </li></ul><ul><li>Discuss key business issues </li></ul><ul><li>Discuss your problem solving process </li></ul><ul><li>Discuss your weaknesses </li></ul><ul><li>Discuss how you would get results that would impact all audiences (manager, HR, and team) </li></ul><ul><li>Answer the Salary question </li></ul><ul><li>Be prepared to answer questions from a from a variety of stakeholders to the position (other departments in the company) </li></ul><ul><li>Ask strategic questions that get results </li></ul>
  22. 22. Before the interview: <ul><li>Think about who your interview audience is (HR, Hiring Manager, Team and more) </li></ul><ul><li>Write out your answers to as many interview questions as possible </li></ul><ul><ul><li>Extensive Interview Question Database: </li></ul></ul><ul><ul><ul><li> </li></ul></ul></ul><ul><li>Write down key questions to ask (think about your audience) </li></ul><ul><li>Research the company </li></ul><ul><li>Research the people you are interviewing with (LinkedIn) </li></ul><ul><li>Practice with a friend – role play – talk out loud </li></ul><ul><li>Get Ready to Dress for Success </li></ul>
  23. 23. Become a STAR <ul><li>STAR is an interview response technique that helps you answer the interview question: </li></ul><ul><li>Tell the… S ituation </li></ul><ul><li>Provide … T ask </li></ul><ul><li>Share… A ction </li></ul><ul><li>Report … R esult </li></ul><ul><li>Handout example </li></ul>
  24. 24. GET READY for Round 2… <ul><li>Take a minute to review your materials… </li></ul>
  25. 25. Speed Interviewing <ul><li>Find a New Partner </li></ul><ul><li>Write partners name on rate card </li></ul><ul><li>Pick which person will talk first </li></ul><ul><li>That person will ask a “different” question </li></ul><ul><li>When the bell rings – switch </li></ul><ul><li>Silence please </li></ul>
  26. 26. WHY SHOULD WE HIRE YOU? When the bell rings – switch Have the other person ask the question
  27. 27. RATING … <ul><li>Rate Yourself </li></ul><ul><li>Rate Your Partner </li></ul>
  28. 28. GROUP DEBRIEF <ul><li>How would you compare round 1 to round 2 </li></ul><ul><li>What was your ah-ha? </li></ul><ul><li>How do you feel? </li></ul><ul><li>What will you change? </li></ul><ul><li>How much time will you take to prep next time? </li></ul>
  29. 29. Asking Key Questions Making a lasting impression
  30. 30. How to Ask Smart Interview Questions <ul><li>Define what it is important for you to discover </li></ul><ul><ul><li>Work Fit (skills, abilities, knowledge of the job) </li></ul></ul><ul><ul><li>Organizational Fit (values, management practices) </li></ul></ul><ul><ul><li>Team Fit (values of the team, styles, behaviors) </li></ul></ul><ul><ul><li>Personal Needs Fit (Salary, Benefits, Rewards, Continued Education) </li></ul></ul>
  31. 31. “ I ‘strength’ ” + Question <ul><li>Begin your question with a personal strength or value </li></ul><ul><li>Begin your question with data you’ve discovered about the organization </li></ul><ul><li>Practice asking the tough questions before the interview </li></ul><ul><li>Ask the right person the right question. </li></ul><ul><ul><li>i.e. personal needs ask HR </li></ul></ul>
  32. 32. Samples “I ‘strength’ ” <ul><li>I am very good at anticipating the immediate needs of others and I enjoy jumping in to help; can you tell me about how the team works together? </li></ul><ul><li>I enjoy problem solving , what are the short term challenges you are hoping to accomplish? </li></ul>
  33. 33. The Interview <ul><li>Arrive early </li></ul><ul><li>Stay calm and in control of your situation </li></ul><ul><li>Be an active participant: show energy, smile, listen, build rapport </li></ul><ul><li>Have your questions written down and ask them </li></ul><ul><li>Close with your strengths </li></ul><ul><li>Get contact information </li></ul><ul><li>Write a thank you note </li></ul>
  34. 34. What Not to Bring to the Interview <ul><li>Gum/Food/Coffee or soda </li></ul><ul><li>Turn off Cell phone </li></ul><ul><li>Technology that will distract you (ipod) </li></ul><ul><li>Bad Attitude (it’s better to re-schedule) </li></ul>
  35. 35. Above All…Remember <ul><li>Preparation is Power </li></ul><ul><li>Tell your story with outcomes </li></ul><ul><li>Be yourself and be honest </li></ul><ul><li>God has given you gifts and has a plan for you. Trust in him. </li></ul>