Virginia Power "Services on a shoestring: delivering memorable service without breaking the bank"


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Virginia Power "Services on a shoestring: delivering memorable service without breaking the bank"

  1. 1. SERVICES ON A SHOESTRING Managing Resources in Challenging Times Virginia Power Resources & eLearning Manager Bridgwater FE College Academic & Research Libraries Group Conference June 2012
  2. 2. WE ARE FACING:Cut in budgetsCut in staffDoing more with lessNon-statutory offerMaking efficienciesSourcing extra fundingNeed to demonstrateimpact/visibilityAdding value/relevanceRe-evaluate what we do
  3. 3. RECRUITMENTWorking with feeder schools – Year 9/10 sessions, marketing, ILT discussions,Academy developments, specialist schools, open days and evenings (out inthe Schools or Departments)Ensuring that IAG and Admissions & Enrolments know of ‘offer’Understanding the local strategic plan for businessKnowledge of the WBL agenda and workforce needsINITIAL ASSESSMENTInstrumental in BKSB online assessmentsDeveloping knowledge of Functional Skills and support for tutorsProviding study guides and resources for learners to support FSINDUCTIONInformation on LR services available through introductory letter sent tostudents or available on the induction web pagesProvide a comprehensive LR inductionUnderstand and encourage development of the tutorial induction processExtend the reach of the LR induction – not a one-hit wonder!
  4. 4. PLANNING AND RESOURCESGet fully involved with curriculum planning at EVERY stageLead from the front with the development of eLearning materialsWork on and with the ILT teamExplore and assess resources – VLE, e-Readers, online, booksSeek out and champion the latest resources and delivery methodsTEACHING AND LEARNINGProvide enrichment activitiesSupport Theme Weeks and Tutorial Times, Learning at Work dayGet involved with Equality & Diversity and Safeguarding committeesDevelop online solutionsCURRICULUM GOOD PRACTICEBe at the heart of CPD and Quality programmes and processesSeek out opportunities to share your expertise and collaborate with othersDemonstrate difference – support ILT projects and ensure LR focusBe in the areas you are needed not just where you physically areFerret out Funding!
  5. 5. LEARNER SUPPORTTake a lead on e-Safety and e-ResponsibilitySupport learners with digital, information and learning literaciesShowcase accessibility & inclusion in your servicesWork with your SU – get them to be your advocates!Champion the Gifted & Talented – showcase workASSESSMENTProvide support for e-portfolios for staff and studentsUnderstand assessment and marking schemes and specificationsChampion the development of mobile learning and assessmentREVIEWING LEARNER’S PROGRESSSupport reflective practiceSupport behaviour managementEvaluate your information skills sessionsGet to grips with Inspiring Learning for All as a method of assessment
  6. 6. RETENTIONSupport retention improvement strategies – Every Student Counts!Assistive technologyListeningACHIEVEMENTCelebrate successUse Every Child Matters as a benchmark for service deliveryEvaluate LR contribution to the achievementsPROGRESSIONProvide an online VLE course for CareersProvide Destinations information to encourage the next studentsDevelop close links with MarketingInsights @ Bridgwater
  7. 7. Thank You Virginia 07773 773228