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Roadmap for Enterprise Digital Transformation- The Open Source Way


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This presentation explains how our structured framework OpeRA™ (Open Source Readiness Assessment) provides a coherent roadmap for accelerating digital transformation resulting in increased business agility, reduced TCO and innovation.

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Roadmap for Enterprise Digital Transformation- The Open Source Way

  1. 1. CIGNEX Datamatics Confidential Roadmap for Enterprise Digital Transformation - The Open Source Way Hariharan Ramadoss Vice President – Digital Consulting Aravind Kashyap Executive Vice President – Digital Transformation
  2. 2. CIGNEX Datamatics Confidential www.cignex.com2 Speaker Profile Hariharan Ramadoss Vice President – Digital Consulting Part of the Executive Management, Aravind heads Digital Transformation, Mergers & Acquisitions and Strategic Accounts. Aravind brings over 23 years of proven leadership and experience. Aravind’s areas of specialization include sales, marketing, business process outsourcing, IT transformation, and enterprise applications implementations. Prior to joining CIGNEX Datamatics, Aravind has held Sr. Management roles at Wipro, HCL, CapGemini, Satyam, and Northern Trust Bank. Aravind holds a MBA degree from Kellstadt Graduate School of Business, Chicago and Bachelors in Computer Science from PSG College of Technology, Coimbatore. Aravind Kashyap Executive Vice President – Digital Transformation Hari is involved in Digital consulting, solution blueprinting, business process optimization, Design and roll-out of Enterprise applications, IT governance and delivery processes to global clients. Hari has 19 years of total experience that includes 14 years in IT spanning both product and services business. He comes with extensive experience in setting up Centers of Excellence (CoE) and leading / mentoring geographically distributed teams to deliver peak performance. Prior to joining CIGNEX Datamatics, he has held Sr. Consulting & Delivery roles at HCL Technologies, Mphasis and Ramco Systems Hari holds a MBA degree from IIM, Kozhikode and Bachelor of Engineering from NIT, Trichy.
  3. 3. CIGNEX Datamatics Confidential www.cignex.com3 What will you learn in the next 40 minutes • Elements of Digital Transformation • How to Leverage OpeRA™ Platform to accelerate Digital Transformation • Learn from what other customers have done • Secret sauce to kick start your Digital Transformation
  4. 4. CIGNEX Datamatics Confidential www.cignex.com4 CIGNEX Datamatics: Established in 2000, India, US & UK 8#1 14 Open Source Products Open Source Consultants Pure Play Open Source Services Company Open Source Implementations Global Offices Open Source Community Contributions Open Source Books Authored Business Engagement Platforms 13+ 5+ 5000+ 500+ 500+ Portals, Content & Collaboration Portals Enterprise Integration Identity Relationship Management Enterprise Content Document & Web Content Management Learning/Knowledge Management Imaging and Scanning - OCR/Digitization Enterprise & NLP Search BPM/Workflow E-Commerce B2B B2C Big Data Analytics Data Integration Information Delivery Data Analysis Open Source Consulting Application Modernization OpeRA™ - Open Source Readiness Assessment Managed Application & Platform Services Business Engagement Platforms Digital Employee Engagement Platform – DEEP™ Reputation Management Platform – RMP™ Franchise Management Platform – FMP™ Big Data Platform – Panoramyx™ IoT Platform – Vitalstatistyx™ Concept 5k – The PoC Lab
  5. 5. CIGNEX Datamatics Confidential www.cignex.com5 Why Change? IT Organizations are challenged with two fundamental asks Crush Costs Grow Sales
  6. 6. CIGNEX Datamatics Confidential www.cignex.com6 Global Players are Adopting... It is Mainstream Now Open Source Solution Adopters (Fortune 100 / Global 500 companies) Systems of Engagement Systems of Insights Systems of Experience
  7. 7. CIGNEX Datamatics Confidential www.cignex.com7 Open Source Adoption in India 90% of Indian Companies Will Use Open Source Software by 2017 in mission critical applications - Gartner Large Indian organizations like Reliance Communications and MTS India, are using Open Source software in critical applications for flexibility, cost and control considerations Large Public Insurance organizations (LIC & GIC) use Open Source software in a big way and save costs in Millions a year. Actively looking to replace proprietary systems in a big way. GoI announces a policy in 2015 specifically recommending adoption of Open Source Software where applicable for its Digital India program. Top Drivers for Adoption Source: Black Duck Software survey
  8. 8. CIGNEX Datamatics Confidential www.cignex.com8 Delivering to Higher Degree of Change and Value Expectations Datamarts Reputation Management Big Data Analytics Systems of Insights (SoI) Portals Content Management E-Commerce Customer Engagement Social Apps Mobile Apps Partner Collaboration Employee Engagement Systems of Engagement (SoE) Systems of Record (SoR) Core ERP Application(s) Insurance (Claims) | Hospitality (Reservations) | Retail (POS) | Manufacturing(MRP) ERP Support Application(s) Accounting | HR | Order Management | Purchasing Integration & Related Software RDBMS & Other DB Related SW Servers & Other Hardware Security Layer ETL EAI/ SOA Cloud Data Integration Structured DB Unstructured DB OS SCCM/SCOM Others Identity & Access Management Security Management Others DegreeofBenefits Low High OpenSourceAdoption High Low
  9. 9. CIGNEX Datamatics Confidential www.cignex.com9 What does Digital Transformation Mean to you? What does Digital mean? Revenue and value-producing Business Model Forrester Engage customers at every touch point Altimeter Group Gartner Operational efficiency and Agility using digital technology. Deloitte Exponential Connection We at CIGNEX have simplified this to Bringing Content, Insights and Experience together to generate value
  10. 10. CIGNEX Datamatics Confidential • Implementing SaaS based SMAC platforms • Modernizing Legacy Platforms and Systems • Simplifying IT Application Landscape • Standardizing Infrastructure • Building Analytics capabilities • Bringing Consumerization of IT (Bringing social/gamification concepts to Enterprise) • Adopting Agile and Learn Fast Methodology 10 Elements of Digital Transformation
  11. 11. CIGNEX Datamatics Confidential www.cignex.com11 What OpeRA™ Does to Digital Transformation ? Assesses health of IT portfolio of an organization through a structured methodology and identify opportunities for Digital Transformation Optimization & TCO reduction through - Simplification - Modernization - Standardization 1 2 Leveraging Open Source Software & Technologies Identify Opportunities – Provide OSS Recommendations – Deliver DT Blueprint & Roadmap
  12. 12. CIGNEX Datamatics Confidential www.cignex.com12 How OpeRA™ Works? Tool Kit Structured Questionnaires OS Readiness Assessment Tool Data Collection Templates Decision Models Custom Software Assessment Tool OS Maturity Model Application Portfolio Assessment (FATHOM™) Functional Alignment (FA) Technical Health (TH) Operational Maturity (OM) Opportunities Risk Functional, Technical & Operational Value Criticality & Strategic Alignment Cost Running Cost, Opportunity Cost Recommendations Business Case Process levers Program Roadmap Steel Thread POCs Prioritized Quick Wins Digital Transformation Blueprint Portfolio health Report Process-System Map Application Infra Map Dependency maps Interface charts Inventory List Infrastructure Application Business Process/ Function Business Priorities & Strategic Context
  13. 13. CIGNEX Datamatics Confidential www.cignex.com13 Lifecycle Framework for Identifying Digital Touch Points •Collection and collation of structured and unstructured content and data •Integrated analysis - actionable insights - visual representation •Creation and sharing of content (wiki, blogs, forums, video, images, audio, social collaboration..) •Engaging with customers, partners & employees across channels Engagement Creation & Sharing Collection & Collation Analysis & Insights
  14. 14. CIGNEX Datamatics Confidential www.cignex.com14 OpeRA™ Deliverables that accelerate Digital Transformation As-Is Portfolio Map Digital Capability Maturity Reco & Prioritization Decision Matrix Portfolio Health Matrix Transformation Business Case Wireframe Digital Transformation Roadmap
  15. 15. CIGNEX Datamatics Confidential www.cignex.com15 Sample Deliverables – OpeRA™ Dashboard Application Count by Category Application Criticality by Category Application usability Functional Alignment Heat Map Customer centricity Matrix Technical Health by Criticality
  16. 16. CIGNEX Datamatics Confidential Business Need: To enable sales collaboration to drive revenue from cross-sell and up-sell. To establish brand consistency across hotels To harvest innovation from hotels across the world 16 Digital Transformation enabling Revenue growth IHG - InterContinental Hotels Group United Kingdom; the largest hotelier in the world 693,072 number of rooms with 4732 hotels across 11 brands Benefits • Increase in average cross-sell/up-sell bookings leading to revenue growth across categories • Increase in CSAT ratings for the hotels • Reduced lead times in onboarding and subsequent inspection of franchisee properties Key Features: Contextual portal that leverages gamification • Access to all sales content & tools • Dynamic proposal generator • Reports on trends with Q&A • Measure effectiveness & usage of meeting content • Incentive-based rewards • Travel consultant connect • Idea management • Branch standards Collaboration Portal - Liferay WSDL/SOAP Integration Google Analytics Hotel Management External Systems World-wide/ Regional Sales Marketing/ Brand Team Proposals Gamification Engine Collaboration: Blogs/ Testimonials / forums /videos Sales Apps Marketing Collaterals Portal Chat Room Development/Training Franchisee & Travel Consultants HR/Talent Team Portal Travel & Hospitality
  17. 17. CIGNEX Datamatics Confidential Business Need: Transform the way the citizen correspondences are stored, managed, indexed, retrieved and archived • Modernize legacy ECM system with faster search and retrieval • Migrate existing documents to scalable and centralize document repository 17 Digital Transformation to Serve Citizens Better Government Agency Consortium of 18 California counties providing health & human care services for citizens; Services include cash aid, food, nutrition assistance and medical aid Benefits • Improved QoS by 70% - System performance increased with document ingestion rate of 200K / hour & faster search • Avg. metadata search = 300 / sec, Time to search & retrieve PDF = 2770 / hour, Time to search & retrieve PCL = 6920 / hour • Repository designed for horizontal scaling – to scale for billion objects • Modular architecture - to replace or integrate new components or applications Key Features: • Scalable Repository – Alfresco-based 60 TB repository managing billions of objects • Search- Custom SolrCloud Integration with multiple repositories for faster search • Templates – Versions of correspondence templates for citizens Enterprise Content Management - Alfresco Legacy Systems WSDL/SOAP/API Integration Data Processing Engine & PCL to PDF Connector Data/ Content Administrators High Volume Data Import/Export Categorized Content Repository Multiple Content Types Work Load Scheduler Employees Public Correspondents Full-text Search & Retrieval ECM Public Services
  18. 18. CIGNEX Datamatics Confidential External Systems SAP eInvoicing Sales Reporting CRM Business Need: Improve customer engagement, experience and business efficiency • Replace a 12-year-old ordering system built on 3 separate technology stacks with vastly different interfaces with a single/personalized/ collaborative/global e-Commerce platform 18 Digital Transformation for Top & Bottom Line Gains Automotive & Transportation Dealers, Retailers Manufacturers B2B e-Commerce Portal Identity Relationship Management & SSO - ForgeRock Order FulfillmentCollaboration Customer Portal - Liferay e-Commerce - Magento Architectural Employees Administrator, Sales Rep Industrial Global Leader in Coating Products A $5B global manufacturer and supplier of premium liquid and powder coatings with 120,000 customers, 12,000 employees and 3900 distribution centers across 130 countries Benefits • Global e-commerce platform for NA, LA, EMEA and APJ • Dramatic uplift of sales - 4x increase in order volume within a month after the launch • TCO saving of US$5 Million over 3 years Key Features: • 5000+ Products • 340,000+ Users • 3 seconds Order Processing Time • 542,500+ Orders/Month • 7.2 million Transactions/month TIBCO Customers PCC | e-Commerce Manufacturing
  19. 19. CIGNEX Datamatics Confidential www.cignex.com19 Kick Start Your Digital Transformation with Concept5K™ Step 1 • Take the FREE quick OpeRA™ assessment and find out what areas to focus for digital transformation within your organization – Step 2 • Test Drive Open Source with Proof of Concept at US$ 5K –
  20. 20. CIGNEX Datamatics Confidential Thank you Contact Us Sales: | Others –