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Are you in control of your company’s online reputation?
Are negative customer reviews on third party websites eating into your revenues and market share without your knowledge?
Are there gaps in your sales, marketing and operational processes that you aren’t aware of?
This webinar highlights the heavy price businesses pay by ignoring online reputation and also recommend certain best practices for controlling and monitoring your company's online reputation.
CIGNEX Datamatics' "Reputation Management Platform" (RMP™ ) provides real time reviews of brands, products and company information allowing the company to make informed decisions, track competition products, handle, track & manage launch day sentiment, plan actionable campaigns & promotions and ultimately build a connection with existing and potential customers.
Track customer sentiment - Gauge the broad level customer feedback on any product, service or keyword to identify key influencers and trends
Know what customers say - RMP™ aggregates reviews from all top sites so that you can easily monitor your customers perception of your brand/product
Protect your brand - An organization’s brand is its leading asset. Maintain brand standards by managing negative reputation and promoting positive reviews everywhere
Fine-tune your business - Quickly compare review ratings across multiple locations, divisions and regions to identify high performers vs. those earmarked for improvement.