CIGNEX Datamatics Webinar-Knowledge Management Portal Solution-ver26-sept'13


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Knowledge Management Portal Solution is playing an important role by acting as a central repository for managing the business documents, internal and external user access level management, claims management where objectives are to improve productivity, deliver quick and efficient results, improve security levels for both internal and external access, workflows for document tagging and processing, and much more.

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  • Expert Systems - An information system used to make choices that would normally be performed by a domain expert, such as in the diagnosis of a problem.Groupware systems - facilitate collaboration between workers. They may assist workers in sharing appointment calendars or sending messages between them.Document management systems - enable users to perform versioning, store and share documents, and search through documents more efficiently.Decision Support Systems - Presents information to users in a manner that they can make informed decisions more easily.Database management systems - assist in use the collection of data stored within a database by enabling easy storage and retrieval.Simulation systems - are used for modeling a real world scenario and for testing the effects of scenarios that are either unsafe or not economical to perform with their real world equivalents
  • Client OverviewLargest General Insurance company in Asia with annual revenue of USD 90 billion in 2012, offering retail insurance products in Business solutionsProject solutionsLiability solutionsExport Import Transit solutionsRural solutionsPersonal solutions Travel insurance, Motor insurance, Home insurance & NRI solutionsChallenges FacedNo centralized application for managing their business documents internally leading to challenges likeLow productivityLack of central repository of documents for the processed documentsNo notifications or updates for the new processed documentsUnavailability for categorization of DocumentsAbsence of workflow for approval of documentsDifficulty faced during searching the document based on various aspectsHigh manual operationsNo workflow system resulting in high amount of errorsInability to share content across multiple sitesLow securityHigh vulnerability risks during transfer of documents to external usersNo secured management and role-based access to documentsKey FeaturesDocument Approval WorkflowDocument taggingAdvanced searchDrag n drop document creationBulk uploadBrowser plugin to upload content from web User Permission, Security & AdministrationLDAP authenticationExternal users registration workflowLogin statisticsDocument Auto-Alerts forUploadChange/ModifiedDeletionUpdate in forum, blogEasy Customization & ManagementDocument management rules as per workflowCustom workflow management, dashlets like calendar, weather, news, events, reminders, customized themes & layouts (YUI)
  • CIGNEX Datamatics is the global leader in Open Source Enterprise Solutions - Portals, Content and Big Data. Since 2000, our focus has been on Making Open Source WorkTMfor enterprises using industry-standard open platforms and integrating with existing systems to improve client profitability.Gartner Research Paper: ID Number: G00210068, Publication Date: 24 January 2011 Survey Analysis: Overview of Preferences and Practices in the Adoption and Usage of Open-Source Software Laurie F. Wurster, Bob Igou, Zeynep Babat In the last 10 years, CIGNEX Datamatics helped clients save over US$ 500 Million by adopting Commercial Open Source Software across 200+ implementationsFounded in 2000; Offices globallyPure Play Open Source SISolutions co-exist with proprietaryThought leaders: 10 Books on Open Source with 400+ expertsReduces Cost / TCO throughLicense (eliminating vendor lock-in and associated licensing cost)Infrastructure (Open Source has minimal infrastructure requirements compared to Proprietary technologies) AMC (reduction in Annual maintenance cost)Manpower (team size reduction with Open Source adoption)UBMi, Renesas, Sesame, Activision in excess of 10 millions/yearAverage saving $2.5 million x 400 Saving of Million average/year – One example - 5 Millions in AMC (Documentum CMS to OS)For example, 400+ implementations and saving of at least $500,000 yields $100000000 (100 million), we have an example of Activision saving over 5 million and multiply with 3 years = 15 million but I am counting minimum of $500,000) Business Velocity refers to a company's ability to generate operational speed while heading in the right direction.Business Velocity on a New Scale is creating the need for entirely new levels of performance, flexibility, and scalability in today's IT infrastructures.Examples of high velocity business are all around us. Whether it’s the real-time supply chain that now gets my new iPad from Shenzhen China to Palo Alto in just four days.Since 2000, delivering Open Source solutions for the enterprise through adoption and integration to:
  • CIGNEX Datamatics Webinar-Knowledge Management Portal Solution-ver26-sept'13

    1. 1. Knowledge Management Portal Solution Powered by Alfresco & YUI for Insurance Sector Date: Sept 26, 2013 Melissa Meinert, Marketing Alfresco Aadit Majmudar, Alfresco Consultant Madhuram Yadav, Sr. Exec. Marketing CIGNEX Datamatics
    2. 2. CIGNEX Datamatics Confidential Agenda • Introduction – Knowledge Management Portal – Importance of IT in Knowledge Management – Types of Knowledge Management Portal Solutions • Case Study • Integration of Alfresco & YUI • Demo • Q & A 2
    3. 3. CIGNEX Datamatics Confidential What is Knowledge Management? 3
    4. 4. CIGNEX Datamatics Confidential What is Knowledge Management? • Strategy to – Identify – Create – Represent – Distribute the knowledge of organization • Outlook – Techno-centric – Organizational – Ecological • Key Link – Document management – Decision support system – Computer supported collaborative work 4 Create Value Share Structural Capital Create Human Capital Facilitate Relational Capital
    5. 5. CIGNEX Datamatics Confidential Types of Knowledge • Explicit Knowledge – Owned solely by the organization – Articulated in formal language and records and transmitted among individuals – Easy to articulate, communicat e and store, its content is codified • Tacit Knowledge – Invisible part of organizational knowledge – Difficult to articulate, communicate and store – Includes organizational culture, experience, feelin gs, confidence, relationshi ps and in fact drives the organization 5
    6. 6. CIGNEX Datamatics Confidential Importance of IT in Knowledge Management 6 Internal Forces • Workforce • Competition External Forces • Globalization • Free Market • Philosophy Advances in ICT • New Communication Strategy • New Technologies Knowledge • Principle • Organization • Enterprise IT as Strategic Resource Competitive Factors Innovative Development Strategic Mechanism Technology Factors Changes in ratio of IT price/performance Connectivity Software Improvement IT Keeps Organization and Individual Connected With Knowledge
    7. 7. CIGNEX Datamatics Confidential Types of Knowledge Management Solution 7
    8. 8. CIGNEX Datamatics Confidential Types of Knowledge Management Solution 8 Expert System Groupware Document Management Simulation SystemDatabase ManagementDecision Support
    9. 9. CIGNEX Datamatics Confidential Features - Knowledge Management Solution 9 Knowledge Base Plug n Play Model Workflows & Rules Collaborative SpaceAlerts & NotificationsReports & Dashboards
    10. 10. CIGNEX Datamatics Confidential Benefits - Knowledge Management Solution • Improves Productivity • Collaboration • Enables Better Decisions • Better Quality of Data • More Shared Knowledge • Identifying Experts • Search - Documents & Records • Bandwidth • Email Trafficking • Time in Meetings • Phone Calls • Operating Costs • Response Time • Redundant Efforts 10
    11. 11. CIGNEX Datamatics Confidential Knowledge Management Ecosystem - Insurance Sector Example 11
    12. 12. CIGNEX Datamatics Confidential Typical Insurance Ecosystem 12 Type of Insurance Travel Property Pet Mortgage Life Health Credit Automobile General Liability Casualty Title System A System B System C System N Various Records & Documents Users: Internal , External, System Administrators, Legal, Marketing, Sales, Accounts…
    13. 13. CIGNEX Datamatics Confidential Why Yahoo User Interface(YUI)? • YUI is great at – Modular architecture – Extensive API – Comprehensive set of tools – Open for all uses • YUI is a – Free – Open Source JavaScript – CSS library 13 Open Source JavaScript Library for Building Rich Interactive Web Applications Developer Tools Core Infrastructure Rich Community WidgetsOpen Source Utilities * Data from YUIlibrary Website
    14. 14. CIGNEX Datamatics Confidential Why Alfresco? • Alfresco is great at – Workflows – Collaboration management – Version control – Document management – Handling large objects through open protocols (FTP / WebDAV, CIFS) • Alfresco is – Built on Open Source Standards – Enterprise Mobile & Cloud- ready solution 14 * Data from Alfresco Website 180 countries Worldwide Adoption 10,000+ Docs/Day Open Source Enterprise Content Management Platform 3000 Companies 100,000+ Users 100,000,000+ Documents & Files Secure & Flexible Content Platform Mobile Engagement The open platform for business-critical content management and collaboration
    15. 15. CIGNEX Datamatics Confidential Advantages: Alfresco & YUI Integration • Enterprise Open Source with Open Standards • Growing Community of Users and Developers • Integration Flexibility • OOTB Functionality 15
    16. 16. CIGNEX Datamatics Confidential Case Study Alfresco based Knowledge Management Portal for an Insurance Company 16
    17. 17. CIGNEX Datamatics Confidential Alfresco based Knowledge Management Portal • Challenge – Low productivity • Lack of central repository • No notification – High manual operations • No workflow • Unable to share content – Low security • High vulnerability risks • No secured management • Solution – All in one portal solution for • DCM • Collaboration • Social share features – Increase in productivity • Advanced search for documents – Security – Cost reduction across licenses, maintenance & support 17
    18. 18. CIGNEX Datamatics Confidential How to Integrate? & 18
    19. 19. CIGNEX Datamatics Confidential Demo Alfresco & YUI Integrated Knowledge Management Portal Solution 19
    20. 20. CIGNEX Datamatics Confidential Demo Walkthrough • Dashboard & Dashlets • Uploading Documents • Workflow Capabilities • Alerts 20
    21. 21. CIGNEX Datamatics Confidential About CIGNEX Datamatics A subsidiary of Datamatics Global Services Limited 21
    22. 22. CIGNEX Datamatics Confidential What Does CIGNEX Datamatics Do? Since 2000, delivering Open Source solutions for the enterprise through adoption and integration to: • Address business goals • Increase business velocity • Lower the cost of doing business • Reduce TCO • Gain competitive advantage Portal Solutions Content Solutions Big Data Analytics Solutions 400+ Open Source Solutions 450+ Open Source Experts 200+ Open Source Integrations 12+ Books on Open Source 5000+ Community Contributions Offices : America | India | UK | Europe | Singapore | Australia 22
    23. 23. CIGNEX Datamatics Confidential Where We Can Help You 23 SOLUTIONS Managed Cloud Services  Develop • Deploy • Manage VAR/Annual Product Subscription  Liferay • Alfresco • Cloudera Hadoop • MongoDB Extended Development Center  Center of Excellence UI • Development • Integration • Customization • Migration • Testing • Training • Support (24*7) User eXperience Platform Portals Liferay, Drupal, JBoss, ZK, HTML5, MuleSoft • Intranet • Extranet • EAI • SOA • Social Collaboration • Big Data Portal • Mobile Portal Enterprise Content Management Content Alfresco, Adobe CQ, Drupal, Magento, JBoss, Moodle, Ephesoft, Life ray • WCM • DM • RM • CMS • DAM • e-Commerce • e-Learning • ERP • Imaging Solutions SERVICES Making Data Work Big Data Analytics Hadoop Ecosystem, MongoDB, Neo4j, Pentaho, Talend, Solr, Jaspersoft • Data Integration • Information Delivery • Data Analysis • Enterprise Search Enterprise Mobility  Strategy • Mobile UX • App Development • MEAP/MDM
    24. 24. CIGNEX Datamatics Confidential Alfresco Expertise at CIGNEX Datamatics 24 Brief Snapshot Team Size : 50+ Projects : 80+ • Alfresco Platinum Partner (US) & Gold Partner (RoW) • 2010 - Alfresco Partner of the Year Award • 2008 - Best North American implementation of the year • 2007 - WCM implementation of the year • Authored 5 Alfresco Books • Community Contributions • Conduct Alfresco trainings worldwide • Developed Accelerators & frameworks • Toolkit: Migration from Documentum • Contract Management Solution • Smart Document Processing Solution • RAPIDO – Content Management & Publishing Alfresco APAC Partner of the Year, 2010 Alfresco North America Partner of the Year, 2010
    25. 25. CIGNEX Datamatics Confidential 25 Alfresco Implementations Industry Healthcare High Tech Telecom, Media, Entertainment BFSI Education Government Travel & Hospitality Document Management Record Management Enterprise Collaboration Content Integration And Services Integrations Applications Solutions DM, WCM, DAM, RM Portals, Workflow, RAPIDO, Contract Management System, Smart Document Processing Legacy & Proprietary Applications
    26. 26. CIGNEX Datamatics Confidential Free Assessment Offer • This assessment enables companies to maximize existing IT assets and build a roadmap of the vetted Open Source technology options to: – Reduce software costs up-to 70% – Help generate opportunities for growth and service • The FREE Assessment Offer Includes: – Situation Analysis – Gap Analysis – Recommendations/Roadmap 26 For more information, please visit: or contact us at
    27. 27. For any questions please contact : Thank You. Any Questions ? Making Open Source Work