An Innovative Study Abroad Program: A Model for Professional Fields in Study Abroad

CIEE
CIEECIEE
An Innovative 
Study Abroad Program 
& Model for Professional Fields in Study 
Abroad 
Rich Kurtzman, Director and Founder 
Barcelona Study Abroad Experience (BSAE) 
Dr. Vickie Folse, Director and Professor 
School of Nursing, Illinois Wesleyan University 
(IWU) 
Stacey Shimizu, Director of International Office 
Illinois Wesleyan University (IWU)
Outline for today 
Use of technology 
How it all began 
Your turn: Workshop 
Lessons learned 
Step by step how it was built 
How it works
Tailoring Our Discussion: 
Who´s in the audience? 
How many of you: 
• Represent universities sending students out? 
• Represent programs or universities receiving students? 
• Already have a semester-long faculty-led program? 
• Build synchronous learning into study abroad? 
• Use distance learning with study abroad?
How it Works
ONE ROTATING PROFESSOR 
(“IWU FACULTY DIRECTOR”) 
FROM BLOOMINGTON, IL… 
BARCELONA, SPAIN 
TO… 
Every Spring
2 3 4 UNLESS… 
IWU class 
Spanish 
languag 
e or 
class in 
Spanish 
Spanish 
Civilization 
and 
Culture 
Cross- 
Cultural 
Psycholog 
y 
Or many 
others 1
1 
IWU 
class 
2 
3 4 
Spanish 
languag 
e or a 
course 
taught in 
Spanish 
Nursing class 
Nursing class 
In Bloomington, IL!
Bloomington, IL 
8:00 AM 
Pathophysiology 
and Pharmacology 
Barcelona, Spain 
3:00 PM
How it all began
What Is It? 
Semester-long study abroad program in Barcelona 
(Spring only) 
IWU 
Spain 
Progra 
m 
Led by IWU faculty director; offered 
in partnership with BSAE 
Open to all students, but catering 
in large part to Spanish majors 
and sophomore Nursing majors 
Uses synchronous learning technology to 
offer two required nursing courses in real 
time 
Includes healthcare observation in 
Spanish hospitals and clinics
Establishing an Island 
Program 
Considerations 
Pros/cons of creating own program 
Curricular needs and student 
interest assessment 
Program design 
Financial analysis 
Implementation
First Came… 
IWU 
Spai 
n 
2005, IWU program in Madrid 
created 
2009-11, IWU program moved to 
Barcelona 
Partnership with Barcelona 
Study Abroad Experience 
(BSAE)
Then Came 
IWU 
School of 
Nursing 
School mission: “to prepare…leaders for 
nursing and global healthcare” 
1998, creation of Spanish-minor for Nursing 
students. 
2008, curricular revision based on AACN 
and IOM recommendations. 
Responding to need for Spanish-speaking 
and culturally competent 
nurses. 
Limited study abroad options 
(May Term and summer)
…AND FINALly 
Curricular Design and saturated teaching loads 
require nursing faculty to remain in U.S. 
Technology 
State pre-licensure 
requirements 
Pedagogical factors central to small private 
liberal arts university
Use of technology
Polycom Hardware and 
Telepresence Software 
• Allowed the Barcelona and on-campus students to 
synchronously complete required nursing courses 
in sequence: 
• Pathophysiology and Pharmacology II 
• Nursing Foundations II: Health Promotion and Risk 
Reduction (theory) 
• Synchronous delivery is consistent with value of 
face to face instruction
Step-by-step guidelines
Planning Phase: Administrative 
• Secure buy-in and interdisciplinary approval for 
synchronous learning model 
• Obtain funding for technology 
• Meet with International Office and On-site provider to 
discuss unique needs of nursing majors 
• Secure observational experiences with hospitals and 
clinics and negotiate/modify contracts 
• Conduct multiple site visits beginning 1-2 years in advance 
• Address malpractice and legal issues 
• Generate interest and recruit students 
School of Nursing
Pedagogical and 
Technological 
• Securing and installing technology in both 
locations 
• Assuring ongoing technology support services 
• Assessing nursing faculty readiness 
• Preparing nursing faculty and students for 
synchronous learning model 
• Meeting with IWU faculty Director to discuss unique 
needs of nursing majors 
School of Nursing
Implementation Phase 
• Assuring adequate faculty and student support 
• Maintaining collegial relationships with University 
IT and IWU faculty Director 
• Delivering content from both campus and 
Barcelona 
• Maintaining dialogue about connectivity/bandwidth 
issues 
School of Nursing
Teaching Strategies 
• Create a dynamic classroom learning environment for 
both on-campus and study abroad students 
• Assure ongoing communication and academic success 
(e.g., Skype study session with tutors and faculty) 
• Post powerpoint slides and other material in advance to 
accommodate time differences and travel schedules 
• Accommodate unique test taking needs and lead time 
needed for on-site proctor 
• Prepare students and professional staff for rigor of lecture 
as well as modules/clinicals upon return to campus 
School of Nursing
Pre-departure Meetings 
• Consider delay in content delivery until acclimation to 
new culture occurs (beginning and end) 
• Determine what didactic information needs to be delivered 
before departure and what should be done face to face 
• Clarify observation experiences may be different 
between students, and are not direct patient care 
clinicals 
• Address logistics (e.g., textbooks, time differences, 
holidays, balancing travel and homework, living 
arrangements upon return to campus) 
• Involve returned students 
School of Nursing
Preparing for 
Direct Patient 
Care Clinicals 
Returned to campus in May and 
demonstrated competency in 
fundamental nursing skills as well 
as completed 40 hours of 
supervised direct patient care in 
regional medical center.
If you build it…. 
they will come 
First cohort of five nursing majors launched in 
Spring 2012 with intermediate or above Spanish 
language skills 
School of Nursing
If you build it…. 
they will come 
Seven nursing majors participated in Spring 2013 
• One native speaker and two with limited Spanish 
language skills
If you build it…. 
they will come 
Twelve nursing majors participated in Spring 2014 
• Additional clinics and hospitals needed for observations 
• Larger classroom space and enhanced technology needed on site 
School of Nursing
If you build it…. 
they will come 
Seven nursing majors are registered for Spring 2015 
and will be arriving in January 
School of Nursing
SEMESTER OPTIONS | SUMMER PROGRAMS | INTERNSHIPS | CUSTOMIZED PROGRAMS 
Step-by-Step on-site
Logistics we had to organize 
Can you fit in the scheduling? 
• Scheduling synchronous learning classes 
• Scheduling their other classes 
• Combing with on-site experiential learning 
Do you have the technology? 
• Laptop 
• Fixed IP and enough bandwidth 
• Microphone 
• Screen
Separate orientation 
• Health and Safety 
• Transportation 
• Cultural 
• Specific orientation for Nursing students 
• Cultural differences in the work place 
• Concepts of time, space, relationship-building
Working in unfamiliar 
environments 
8 ― 2 = 
12 + 4 = 
4 x 3 = 
6 ÷ 2 = 
9 + 3 = 
7 x 4 = 
4 ― 2 = 
8 + 4 = 
12 x 2 = 
20 + 10 = 
NEW RULES 
― means to multiply 
÷ means to add 
+ means to divide 
X means to subtract
Adding health care 
observations 
1. Find the hospitals 
2. Convince the hospitals 
3. Organize schedules 
4. System of follow-up and 
evaluation
Adding the Cultural 
Component 
Workshop on 
cultural 
differences in 
health care 
between Spain 
and the U.S.
Adding the Language 
Component
An Innovative Study Abroad Program: A Model for Professional Fields in Study Abroad
Lessons Learned
Lessons Learned 
• Staffing: Assigned 1 full-time person just 
focused on needs of Nursing program 
• Scheduling: When it is 8 a.m. in Illinois, it´s 3 
p.m. in Barcelona except… 
• Scheduling part two: Spring break (s) 
• Projects: 
• All students to keep a cultural journal 
• All students to complete a final presentation 
ON-SITE
Lessons Learned cont… 
• Continuous evaluation and feedback 
• Delay the start of observations to overcome 
culture shock 
• Need a dedicated study space open late 
ON-SITE
¿? 
ON-SITE
Lessons Learned 
• Faculty directorship: 
selection and training 
• Communication 
among all parties 
Study Abroad Office
Lessons Learned 
• Schedule numerous pre-departure meetings and assure ongoing 
communication with key stakeholders 
• University faculty Director (rotating); International Office Director, 
and on-site Director 
• Anticipate problems and quickly strategize solutions for 
ongoing program improvement 
• Continuously enhance technology support 
• Collaborate with internship coordinator to oversee clinical 
experiences and provide avenue for student/program evaluation 
• Cultivate relationships with leaders at hospitals and clinics 
• Explore implications of ideal language skills, academic 
performance, number of students accepted into study abroad 
program 
School of Nursing
Lessons Learned: 
Assessment 
• “Standard” study abroad 
assessment (e.g., language 
progression, cultural 
competence) 
• Discipline-specific assessment (e.g., comparative 
understanding of healthcare in Spain v US, clinical 
preparedness) 
• Be intentional from the outset, but also be flexible 
• Longer-term assessment (e.g., employability)
Evaluation 
• Significant interest generated among prospective 
students and families (increased applications to SON) 
and sustained interest (solid enrollment in study 
abroad) 
• Only one of 24 students left the SON (minimal attrition) 
• No significant difference in nursing GPA between first 
semester and second semester of sophomore year or 
between cohort grades regardless of location (academic 
performance) 
• Reports of satisfaction with experience on exit 
interviews (life transforming experience and perceived 
increased cultural competence) 
School of Nursing
Summary 
• Use of synchronous learning allows innovative 
approach to cultural competence for programs 
whose study abroad options have traditionally been 
limited 
• This program can serve as a model for other 
institutions and disciplines
Clinical 
Observation 
Experience
Now it´s your turn: 
Workshop
An Innovative 
Study Abroad Program 
& Model for Professional Fields in Study 
Abroad 
Rich Kurtzman, Director and Founder 
Barcelona Study Abroad Experience (BSAE) 
Rich@BarcelonaSAE.com 
Dr. Vickie Folse, Director and Professor 
School of Nursing, Illinois Wesleyan University 
(IWU) 
vfolse@iwu.edu 
Stacey Shimizu, Director of International Office 
Illinois Wesleyan University (IWU)
1 of 47

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An Innovative Study Abroad Program: A Model for Professional Fields in Study Abroad

  • 1. An Innovative Study Abroad Program & Model for Professional Fields in Study Abroad Rich Kurtzman, Director and Founder Barcelona Study Abroad Experience (BSAE) Dr. Vickie Folse, Director and Professor School of Nursing, Illinois Wesleyan University (IWU) Stacey Shimizu, Director of International Office Illinois Wesleyan University (IWU)
  • 2. Outline for today Use of technology How it all began Your turn: Workshop Lessons learned Step by step how it was built How it works
  • 3. Tailoring Our Discussion: Who´s in the audience? How many of you: • Represent universities sending students out? • Represent programs or universities receiving students? • Already have a semester-long faculty-led program? • Build synchronous learning into study abroad? • Use distance learning with study abroad?
  • 5. ONE ROTATING PROFESSOR (“IWU FACULTY DIRECTOR”) FROM BLOOMINGTON, IL… BARCELONA, SPAIN TO… Every Spring
  • 6. 2 3 4 UNLESS… IWU class Spanish languag e or class in Spanish Spanish Civilization and Culture Cross- Cultural Psycholog y Or many others 1
  • 7. 1 IWU class 2 3 4 Spanish languag e or a course taught in Spanish Nursing class Nursing class In Bloomington, IL!
  • 8. Bloomington, IL 8:00 AM Pathophysiology and Pharmacology Barcelona, Spain 3:00 PM
  • 9. How it all began
  • 10. What Is It? Semester-long study abroad program in Barcelona (Spring only) IWU Spain Progra m Led by IWU faculty director; offered in partnership with BSAE Open to all students, but catering in large part to Spanish majors and sophomore Nursing majors Uses synchronous learning technology to offer two required nursing courses in real time Includes healthcare observation in Spanish hospitals and clinics
  • 11. Establishing an Island Program Considerations Pros/cons of creating own program Curricular needs and student interest assessment Program design Financial analysis Implementation
  • 12. First Came… IWU Spai n 2005, IWU program in Madrid created 2009-11, IWU program moved to Barcelona Partnership with Barcelona Study Abroad Experience (BSAE)
  • 13. Then Came IWU School of Nursing School mission: “to prepare…leaders for nursing and global healthcare” 1998, creation of Spanish-minor for Nursing students. 2008, curricular revision based on AACN and IOM recommendations. Responding to need for Spanish-speaking and culturally competent nurses. Limited study abroad options (May Term and summer)
  • 14. …AND FINALly Curricular Design and saturated teaching loads require nursing faculty to remain in U.S. Technology State pre-licensure requirements Pedagogical factors central to small private liberal arts university
  • 16. Polycom Hardware and Telepresence Software • Allowed the Barcelona and on-campus students to synchronously complete required nursing courses in sequence: • Pathophysiology and Pharmacology II • Nursing Foundations II: Health Promotion and Risk Reduction (theory) • Synchronous delivery is consistent with value of face to face instruction
  • 18. Planning Phase: Administrative • Secure buy-in and interdisciplinary approval for synchronous learning model • Obtain funding for technology • Meet with International Office and On-site provider to discuss unique needs of nursing majors • Secure observational experiences with hospitals and clinics and negotiate/modify contracts • Conduct multiple site visits beginning 1-2 years in advance • Address malpractice and legal issues • Generate interest and recruit students School of Nursing
  • 19. Pedagogical and Technological • Securing and installing technology in both locations • Assuring ongoing technology support services • Assessing nursing faculty readiness • Preparing nursing faculty and students for synchronous learning model • Meeting with IWU faculty Director to discuss unique needs of nursing majors School of Nursing
  • 20. Implementation Phase • Assuring adequate faculty and student support • Maintaining collegial relationships with University IT and IWU faculty Director • Delivering content from both campus and Barcelona • Maintaining dialogue about connectivity/bandwidth issues School of Nursing
  • 21. Teaching Strategies • Create a dynamic classroom learning environment for both on-campus and study abroad students • Assure ongoing communication and academic success (e.g., Skype study session with tutors and faculty) • Post powerpoint slides and other material in advance to accommodate time differences and travel schedules • Accommodate unique test taking needs and lead time needed for on-site proctor • Prepare students and professional staff for rigor of lecture as well as modules/clinicals upon return to campus School of Nursing
  • 22. Pre-departure Meetings • Consider delay in content delivery until acclimation to new culture occurs (beginning and end) • Determine what didactic information needs to be delivered before departure and what should be done face to face • Clarify observation experiences may be different between students, and are not direct patient care clinicals • Address logistics (e.g., textbooks, time differences, holidays, balancing travel and homework, living arrangements upon return to campus) • Involve returned students School of Nursing
  • 23. Preparing for Direct Patient Care Clinicals Returned to campus in May and demonstrated competency in fundamental nursing skills as well as completed 40 hours of supervised direct patient care in regional medical center.
  • 24. If you build it…. they will come First cohort of five nursing majors launched in Spring 2012 with intermediate or above Spanish language skills School of Nursing
  • 25. If you build it…. they will come Seven nursing majors participated in Spring 2013 • One native speaker and two with limited Spanish language skills
  • 26. If you build it…. they will come Twelve nursing majors participated in Spring 2014 • Additional clinics and hospitals needed for observations • Larger classroom space and enhanced technology needed on site School of Nursing
  • 27. If you build it…. they will come Seven nursing majors are registered for Spring 2015 and will be arriving in January School of Nursing
  • 28. SEMESTER OPTIONS | SUMMER PROGRAMS | INTERNSHIPS | CUSTOMIZED PROGRAMS Step-by-Step on-site
  • 29. Logistics we had to organize Can you fit in the scheduling? • Scheduling synchronous learning classes • Scheduling their other classes • Combing with on-site experiential learning Do you have the technology? • Laptop • Fixed IP and enough bandwidth • Microphone • Screen
  • 30. Separate orientation • Health and Safety • Transportation • Cultural • Specific orientation for Nursing students • Cultural differences in the work place • Concepts of time, space, relationship-building
  • 31. Working in unfamiliar environments 8 ― 2 = 12 + 4 = 4 x 3 = 6 ÷ 2 = 9 + 3 = 7 x 4 = 4 ― 2 = 8 + 4 = 12 x 2 = 20 + 10 = NEW RULES ― means to multiply ÷ means to add + means to divide X means to subtract
  • 32. Adding health care observations 1. Find the hospitals 2. Convince the hospitals 3. Organize schedules 4. System of follow-up and evaluation
  • 33. Adding the Cultural Component Workshop on cultural differences in health care between Spain and the U.S.
  • 34. Adding the Language Component
  • 37. Lessons Learned • Staffing: Assigned 1 full-time person just focused on needs of Nursing program • Scheduling: When it is 8 a.m. in Illinois, it´s 3 p.m. in Barcelona except… • Scheduling part two: Spring break (s) • Projects: • All students to keep a cultural journal • All students to complete a final presentation ON-SITE
  • 38. Lessons Learned cont… • Continuous evaluation and feedback • Delay the start of observations to overcome culture shock • Need a dedicated study space open late ON-SITE
  • 40. Lessons Learned • Faculty directorship: selection and training • Communication among all parties Study Abroad Office
  • 41. Lessons Learned • Schedule numerous pre-departure meetings and assure ongoing communication with key stakeholders • University faculty Director (rotating); International Office Director, and on-site Director • Anticipate problems and quickly strategize solutions for ongoing program improvement • Continuously enhance technology support • Collaborate with internship coordinator to oversee clinical experiences and provide avenue for student/program evaluation • Cultivate relationships with leaders at hospitals and clinics • Explore implications of ideal language skills, academic performance, number of students accepted into study abroad program School of Nursing
  • 42. Lessons Learned: Assessment • “Standard” study abroad assessment (e.g., language progression, cultural competence) • Discipline-specific assessment (e.g., comparative understanding of healthcare in Spain v US, clinical preparedness) • Be intentional from the outset, but also be flexible • Longer-term assessment (e.g., employability)
  • 43. Evaluation • Significant interest generated among prospective students and families (increased applications to SON) and sustained interest (solid enrollment in study abroad) • Only one of 24 students left the SON (minimal attrition) • No significant difference in nursing GPA between first semester and second semester of sophomore year or between cohort grades regardless of location (academic performance) • Reports of satisfaction with experience on exit interviews (life transforming experience and perceived increased cultural competence) School of Nursing
  • 44. Summary • Use of synchronous learning allows innovative approach to cultural competence for programs whose study abroad options have traditionally been limited • This program can serve as a model for other institutions and disciplines
  • 46. Now it´s your turn: Workshop
  • 47. An Innovative Study Abroad Program & Model for Professional Fields in Study Abroad Rich Kurtzman, Director and Founder Barcelona Study Abroad Experience (BSAE) Rich@BarcelonaSAE.com Dr. Vickie Folse, Director and Professor School of Nursing, Illinois Wesleyan University (IWU) vfolse@iwu.edu Stacey Shimizu, Director of International Office Illinois Wesleyan University (IWU)

Editor's Notes

  1. Rich: Our goal is to share our experience to help you create a similar program. Think of today´s session as a “how-to” do it yourself
  2. Rich
  3. Note: “healthcare observations”, not clinicals. 1 Class with the director, 1 at BIC and two at IWU
  4. Talking points: Pros/cons: Pros = academic and co-curricular control; fit with your institution’s goals/mission/values; revenue generation; faculty development; marketing/recruitment tool for admissions…. Cons = take a lot of work to build and there are so many programs already available; costs (can generate revenue with sufficient enrollment); depth of faculty interest, competence Curricular needs assessment: So, one of the pros is academic fit  what would you teach in your program? Is there a compelling reason to teach this abroad? Is there another, easier way to offer this? Is there student interest in studying subject abroad/studying in your proposed location? Program design: will this be faculty-led? Will you hire your own staff? Will you partner with an organization on site (provider, university, non-profit…)? How long will the program be? Will there be internship/practicum/service learning component? Housing and other facilities? Co-curricular offerings? Etc. Financial Analysis: What will it cost (in staff hours on campus? In salary for faculty/staff? Etc.) What would you have to charge students and how many students do you need to make the program financially viable? Implementation: RFP for providers and proposal review (which takes you back to financial analysis and program design); selection of faculty director or hiring of staff; recruitment of students, etc.
  5. Talking points 2005, created island program for IWU students in Madrid With “great recession”, forced to consider relocating because of cost -> added benefit, BCN made it easier to accommodate students with little or no Spanish BSAE was able to offer the program we wanted at a price we could afford -> added benefit is that RK is an alum, so familiar with our students and curriculum Main point here is that with our existing island program, the SON did not need to reinvent the wheel – just modify
  6. Talking points Five factors fed into SON seeking to create a semester study abroad opportunity for their students: 1. SON mission: “extends the University’s liberal arts tradition to prepare exceptional thinkers, compassionate professionals, and leaders for nursing and global healthcare.” 2. Spanish minor -> so, a subpopulation with strong desire to achieve language proficiency 3. curricular revision driven by two external agencies (Am Assoc of Colleges of Nursing’s Essentials of baccalaureate education for professional nurses and Inst of Medicine’s Health professions education: A bridge to quality) 4. general professional need for language and cultural competency 5. the very limited options open to nursing students at that time-> a bi-annual 3-week course (no language, limited cultural engagement) or an intensive language program in the summer (medical Spanish, but not clearly tied with nursing and also with limited cultural engagement)
  7. Talking points IWU is a small, private liberal arts college -> fac size and teaching loads mean core courses can be offered only 1x/year (so, if a student misses one semester, they lose full year) and also means limited ability to offer facultu-led programs State licensing requires required clinicals be offered by nurse educator licensed in state of IL -> technology made it possible for IWU faculty to teach the courses from campus and for students in Barcelona to participate in real time, with students then returning to campus to complete clinicals under supervision of IWU SON faculty. Pedagogically, the SON opted to use synchronous learning technology to allow real-time participation by BCN students: alloes for face-to-face interaction with faculty and peers on campus, in keeping with our liberal arts tradition/ethos. Differs from what others are doing (distance learning, MOOCs, hybrid classes) which is often asynchronous and has online component.
  8. For a synchronous classroom
  9. Meetings to talk about goals
  10. Meetings to talk about goals
  11. Talking points Selection of faculty director: while we have not changed our selection process, the call for applicants, job description/duties, and training materials have been modified with the needs of the nursing program in mind. (examples). More needs to be done on this as the program evolves. Importance of all actors to communicate regularly. If/when SON makes changes (e.g., to exam delivery or to observations), IO must be involved so that we can market program accurately and can train/prepare faculty properly. Similarly, IO and BSAE need to communicate clearly and early about course offerings and must coordinate messages to students (to avoid conflicting messages or confusion over who “runs” the program). Especially important in re: parents, who are even more removed from program and may not understand program organization (can lead parents to wonder “who is in charge here?”)
  12. Talking points With a program like ours, there are some of what I would call “standard” assessment questions since the program has a language compenent, we want to assess language progression; since this is study abroad, we want to know whethre and to what extent students are more culturally competent. BUT…this program also has some very specific disciplinary-specific goals (think back to that early slide about the factors motivating the SON), and these need to be assessed as well.  But (lesson learned) we did not think as carefully about what and how to assess before launching the program. Had we done so, we would have designed tools from the outset and would have been collecting data.  At the same time, though, as Vickie’s comments show, the program has changed in the three years we have offered it, and just as we have had to adapt of change some earlier aspects of the program, we would have had to adapt or modify our assessment program Longer-term employment: The first cohort graduated in May  it really is too early to make any evaluation of employability (esp in what is already an in-demand field) or of long-term employment/career benefits. But let’s end on a positive note and share with you some of the effects this program has had in SON.
  13. Our goal was to inspire new ideas based on this model and give you the scaffolding so you can build your own