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Coach using facilitation

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How to use facilitation to coach team

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Coach using facilitation

  1. 1. Coach using facilitation Phạm Anh Đới May, 2017 Vietnam Agile Coach Network
  2. 2. © Học viện Agile | www.hocvienagile.com Objectives • Understand facilitation • Describe relationship between facilitation and coaching • Process in a facilitated session to coach
  3. 3. © Học viện Agile | www.hocvienagile.com Have you complained or hear? • Too many meetings • Useless meeting • Useless discussion • Too long meeting • Meeting again
  4. 4. © Học viện Agile | www.hocvienagile.com Facilitate • To make easier : help bring about facilitate growth • to make something possible or easier • Facilitating: creating a “container” for the team to fill up with their astounding ideas and innovations Lyssa Adkins
  5. 5. © Học viện Agile | www.hocvienagile.com Facilitate Facilitation is the process where a facilitator guide the group members in meeting to share ideas, opinions, experiences, and expertise in order to achieve a common goal and agreeable action plan
  6. 6. © Học viện Agile | www.hocvienagile.com Focuses in facilitation Content -Team • Subject of discussion • Task • Problem being solved • Decision being made • Agenda items • Outcomes Process - Facilitator • Methods • Procedures • Relationships • Tools • Rules / norms • Dynamics • Climate
  7. 7. © Học viện Agile | www.hocvienagile.com Need of facilitation • Reduce burden • Higher level of thinking and planning • Discover the wisdom of your team • Ideas, experience, advise • high commitment • Develop People
  8. 8. © Học viện Agile | www.hocvienagile.com Coaching • Partnering with clients in a thought provoking and creative process that inspires them to maximize their personal and professional potential • Help someone reach for the next goal in their life, just as a professional work/life coach does • Helps the team’s performance get better, in a series of steps coached by you and chosen by them Lyssa Adkins
  9. 9. © Học viện Agile | www.hocvienagile.com Coaching vs facilitation Coaching • Growth • Thought provoking Process Facilitation • Easier to solve problem/growth • Process • Process • Growth
  10. 10. The flow of facilitated session The secret of facilitation 1 2 3 4
  11. 11. 1. Preparation
  12. 12. © Học viện Agile | www.hocvienagile.com The 5 Ps of Preparation • Purpose. Why are we holding this session?What are the key objectives? • Product. What do we want to have produced once we are done? How will we know we have been successful? • Participants. Who needs to be involved, and what are their perspectives? • Probable issues. What are the concerns that will likely arise? What are the “gotchas” that could prevent us from creating the product and achieving the purpose? • Process. What steps should we take during the meeting to achieve the purpose, given the product desired, the participants, and the probable issues we will face?
  13. 13. © Học viện Agile | www.hocvienagile.com The 5Ps of Retrospective • Purpose. Improve current team process? • Product. Action to improve • Participants. DevelopmentTeam + ScrumMaster + Guest • Probable issues: • Process. GladSadMad, SailBoat
  14. 14. Retrospective’ facilitator note
  15. 15. © Học viện Agile | www.hocvienagile.com Facilitator’s Checklist for Preparing
  16. 16. © Học viện Agile | www.hocvienagile.com Retrospective - Preparation
  17. 17. 2. Getting the Session Started Inform, Excite, Empower, Involve
  18. 18. © Học viện Agile | www.hocvienagile.com Recommended Order for the Opening 1. Welcome 2. Session objective and deliverable (inform, excite, empower) 3. Agenda 4. Ground rules 5. Parking boards 6. Introductions 7. End of opening . . . on to the next agenda item
  19. 19. © Học viện Agile | www.hocvienagile.com Retrospective - Set the stage 1. Welcome participants 2. Get focus 3. Review previous actions 4. Inform objective, time and approach 5. Remind/build working agreement
  20. 20. © Học viện Agile | www.hocvienagile.com IEEI • Inform the participants about the overall purpose of the meeting by discussing the session objective and deliverable. • Excite them about the process by giving them a clear vision of the overall result to be achieved and the benefits to them. • Empower them by discussing the important role they play in the process, the reason they were selected, or the authority that has been given to them. • Involve them as early as possible by identifying their personal objectives, the issues that must be covered, the challenges that must be overcome, or some other topic that contributes to the overall goal of the session.
  21. 21. Facilitator’s Checklist for Getting the Session Started
  22. 22. The facilitation cycle
  23. 23. © Học viện Agile | www.hocvienagile.com Gather data • Measured data • Soft data
  24. 24. © Học viện Agile | www.hocvienagile.com Generate insights • 5WHYS Cause effect analisis
  25. 25. © Học viện Agile | www.hocvienagile.com Decide what to do • Prioritize • Action Plan What Why Where Who How 1. 2. 3. 4.
  26. 26. © Học viện Agile | www.hocvienagile.com Close • Summarize the learned • Action to improve • Say thanks to everyone
  27. 27. © Học viện Agile | www.hocvienagile.com Agile Retrospective Only process Vote Sticky note, board

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