IRELAND FAMILYTIES

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IRELAND FAMILYTIES

  1. 1. Product Reference Guide IRELAND UK - As of January 2008
  2. 2. <ul><ul><li>UNLIMITED IDD calls to nominated beneficiary in the Philippines </li></ul></ul><ul><ul><li>No Metered Rates </li></ul></ul><ul><ul><li>No Hidden Charges </li></ul></ul>What is Bayan FamilyTies? With Bayan Family Ties , subscribers abroad can enjoy UNLIMITED CALLING to their chosen beneficiary in the Philippines, anytime, at a fixed monthly rate of €24.99 Subscription to Bayan Family Ties will be paid by the subscriber abroad. The subscriber abroad will be issued a local landline number, a number the same as the area code where the subscriber lives. On the other hand, t he chosen beneficiary in the Philippines will be provided with a BayanWIRELESS or BayanPHONE landline, depending on the beneficiary’s area of residence.
  3. 3. How does it work? Subscriber wants to call the Philippines e.g. From UK, Ireland etc. Subscriber dials a local number, then press “1” Call is connected It’s UNLIMITED!
  4. 4. Is the rate really fixed monthly? YES! Bayan does NOT charge the customer anything else aside from the Initial Payment. Succeeding monthly fee is fixed at €24.99
  5. 5. Will I get charged for local rates? Local calling charges from your telecom provider may be FREE. What does this mean? Local calls in your area may be FREE or charged at the local rate. The most that you would ever have to pay would be the local portion of the call if these are not already included in your mobile/landline calling plan. Contact your telephone service provider to find out how to minimize your call charges.
  6. 6. <ul><ul><li>USA </li></ul></ul><ul><ul><li>Japan </li></ul></ul><ul><ul><li>UK </li></ul></ul><ul><ul><li>Ireland (Rep) </li></ul></ul><ul><ul><li>Continental Europe </li></ul></ul><ul><ul><li>Soon to be available in other countries </li></ul></ul>What countries are covered? Unlimited IDD to the Philippines Bayan FamilyTies is now available in the following countries:
  7. 7. Talk with your loved ones even if even they are on the go, no matter how long the call is, at whatever time. It’s Unlimited to the Philippines! Just apply and we will provide a phone to your beneficiary in the Philippines. Choose either handheld or wireless desktop unit. FEATURES Bayan FamilyTies Wireless <ul><li>Wireless Landline </li></ul><ul><li>Unlimited Calls UK to Philippines </li></ul><ul><li>Unlimited Local Calls in the Philippines </li></ul><ul><li>Unlimited NDD Bayan-to-Bayan Phones nationwide (Fixed & Wireless) </li></ul><ul><li>Free Texting to all bayanWIRELESS landline units </li></ul>Initial Payment DESKTOP HANDHELD € 36.99 Activation Fee € 36.99 € 8.00 Phone Unit Cost € 51.00 € 24.99 One Month Deposit € 24.99 € 69.98 TOTAL € 112.98 Succeeding Months ○ Monthly Subscription Fee € 24.99 <ul><li>Phone units are subject to availability. </li></ul><ul><li>Choice between fixed landline or wireless may depend on network coverage. </li></ul><ul><li>Contact our hotline numbers to cheque what options are available for you. </li></ul><ul><li>More features availbable depending on the unit </li></ul>(bayanWIRELESS landline unit)
  8. 8. Initial Payment ○ Activation Fee € 36.99 ○ Phone Unit Cost € 7.00 ○ One Month Deposit € 24.99 TOTAL € 68.98 Succeeding Months ○ Monthly Subscription Fee € 24.99 Activate unlimited calling to your loved ones in the Philippines using your landline or mobile phone from any network. Just apply and we will provide a landline phone to your beneficiary in the Philippines. <ul><li>Unlimited Calls UK to Philippines </li></ul><ul><li>Unlimited Local Calls in the Philippines </li></ul><ul><li>Unlimited NDD all Bayan-to-Bayan phones nationwide (Fixed & Wireless) </li></ul>Bayan FamilyTies Landline <ul><li>Phone units are subject to availability. </li></ul><ul><li>Choice between fixed landline or wireless may depend on network coverage. </li></ul><ul><li>Contact our hotline numbers to cheque what options are available for you. </li></ul><ul><li>More features availbable depending on the unit </li></ul>FEATURES (bayanPHONE landline unit)
  9. 9. How does this compare with other ways of communicating internationally?
  10. 10. Better than Online Chat         Internet Chat FamilyTies Voice Quality Type & Talk using Internet Messengers Clear Lines Mobility & Convenience You have to be online at the same time. Reach your relatives anytime, even if they are on the go Price Pay for DSL abroad & in the Philippines Fixed Cost. It’s only you who pays. Additional Costs Broadband/DSL Plan Monthly Wi-Fi Buy a good PC PC Problems No Hidden Costs.
  11. 11. Better than Internet Calling         Internet Calling FamilyTies Voice Quality Simulates Landline Only = Choppy It’s Real Landline = Quality Service No DSL No Service. Reach your relatives anytime, even if they are on the go Price Hidden Costs. Metered Rates. Consumable Minutes. Unlimited at Fixed Cost Convenience <ul><li>Clunky, Unreliable Devices. </li></ul><ul><li>Needs professional installation of routers and modems. </li></ul><ul><li>You have to pay for DSL. </li></ul>Use your current Phone
  12. 12. Cheaper than Regular IDD         IDD or Cards FamilyTies Voice Quality Unknown Quality Fast and clear connection Service Depends on provider Bayan Service Quality Price Hidden Costs Higher call charges Which brand to trust? Unlimited calling at fixed cost Convenience Must purchase PINs Choice of Wireless Landline or Fixed Landline
  13. 13. Summary of Key Advantages <ul><li>UNLIMITED calling </li></ul><ul><li>Fixed monthly subscription Fee </li></ul><ul><li>No Hidden Costs </li></ul><ul><li>Cheaper than regular IDD </li></ul><ul><li>Clear lines </li></ul><ul><li>Call your relatives even if they are on the go (for beneficiaries of bayanWIRELESS landline) </li></ul><ul><li>Call anytime </li></ul><ul><li>Fast connection </li></ul><ul><li>Philippine beneficiary can use the provided Bayan landline for FREE </li></ul>
  14. 14. Application Process Subscriber receives application pack which includes: Application form, Direct Debit form, Paid addressed return Envelope & cover letter. 2 Subscriber fills up the Application Form and Direct Debit Form IMPORTANT: Ensure cheque to the correct value is enclosed Subs returns FORMS & Sign up Fee payment in envelope provided & drops it in the mailbox <ul><li>NOTES: </li></ul><ul><li>Application forms should be given only to qualified clients. Assessment will be done by Bayan </li></ul><ul><li>Processing of application is ten (10) working days upon receipt of completed forms and payment. </li></ul>3 6 5 4 Blueface/Bayan processes the application upon receipt of completed forms and payment For Wireless Landline: Bayan informs the Philippine beneficiary that the phone unit is available for pick-up. For FIXED Landline: Bayan installs the phone to the beneficiary’s premises. Direct Debit is activated on Day 9 Bayan informs the subscriber of the access number and commencement date of service Enjoy UNLIMITED calling, any time! 1 7 8
  15. 15. Modes of Initial Payment (IRE) Several payment options are available to customers in IRELAND: Pay via Direct Cash or Cheque Deposit (Thru over-the-counter, Internet or phone banking) From any bank in the IRELAND; Please include customer’s name in the deposit slip for quick identification. BANK NAME: BANK OF IRELAND SORT CODE: 90 10 95 ACCOUNT NAME: BLUEFACE LTD ACCOUNT NUMBER: 202 253 97 Pay via post with a Cheque or Postal Order Cheque or Postal Order should be made payable to: BLUEFACE LTD This would have been mailed together with the completed Application form & Direct Debit form. Note: Postal Order can be obtained at any Irish Post office. 1 2
  16. 16. Method of Payment: Monthly Subscription Fee (IRE) The payment method for the Monthly Subscription Fee is: DIRECT DEBIT This would have been mailed with the Application form and Initial Payment.
  17. 17. Monthly Subscription Fee (IRE) Via DIRECT DEBIT <ul><li>IMPORTANT </li></ul><ul><ul><ul><li>Debiting of €24.99 Monthly subscription fee w ill be done by Blueface Ltd. </li></ul></ul></ul><ul><ul><ul><li>The 1 st payment will be debited from the subscriber’s account the day before the service commences. </li></ul></ul></ul><ul><ul><ul><li>Subsequent payments will be debited on the same day every month thereafter. </li></ul></ul></ul><ul><ul><ul><li>Customers are assured of the Direct Debit Guarantee (DD). See lower portion of the DD form. </li></ul></ul></ul>
  18. 18. Direct Debit What is Direct Debit ? A Direct Debit is an instruction from a customer to their bank or building society authorising an organisation to collect varying amounts from their account, as long as the customer has been given advance notice of the collection amounts and dates.
  19. 19. Direct Debit <ul><li>Continued: </li></ul><ul><ul><li>Direct Debit is the preferred payment method for over 50% of </li></ul></ul><ul><ul><li>the UK bill paying population because it provides so many </li></ul></ul><ul><ul><li>advantages. </li></ul></ul><ul><ul><li>Payments are made automatically ensuring bills are never </li></ul></ul><ul><ul><li>forgotten. Direct Debit takes the hassle out of bill payment. </li></ul></ul><ul><ul><li>Subscribers don’t have to queue at your bank or fill out a </li></ul></ul><ul><ul><li>cheque each time. </li></ul></ul>
  20. 20. Order Processing Lead Time Day 1: Receipt of Application form, Direct Debit form and Initial payment Day 10 Day 10: FT service activated Day 9 Day 1 <ul><li>Notes: </li></ul><ul><li>Processing of application is ten (10) working days upon receipt of correctly completed forms and payment. </li></ul><ul><li>Direct Debit is activated on Day 9 </li></ul><ul><li>Subsequent Direct Debit payments will be debited from your account on the same day every month thereafter. </li></ul>Day 9: Direct Debit activated Day 5
  21. 21. NO Will I be tied to a contract? No lock-in period for Family Ties subscribers
  22. 22. Serviceable Areas Quick Overview of Bayan’s Service Areas: METRO MANILA SOUTHERN LUZON (Bicol Region) Naga Albay Sorsogon Camarines Sur Camarines Norte EASTERN VISAYAS Tacloban Samar CENTRAL VISAYAS Iloilo MINDANAO Davao Agusan Del Norte Agusan Del Sur Misamis Oriental (CDO) South Cotabato Gen. San Soon to serve (by mid 2008): Cebu, Negros Occidental (Bacolod)
  23. 23. Contact Us Email: [email_address] 24 Hour Customer Service Hotline: 353 (0)1 524 0669 353 (0)76 615 0794 Accounts Department Blueface Ltd. 8 Clanwilliam Terrace DUBLIN 2 <ul><li>Note: </li></ul><ul><li>Completed Application form and Direct Debit form with Cheque or Postal order payment </li></ul><ul><li>must be sent to the above address. </li></ul>Further Information Available: www.bayanfamilyties.com www.blueface.ie

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