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Virtue of value based leadership


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As librarians we take pride in our long history of upholding and defending intellectual freedom, equitable access to information, privacy, lifelong learning, and many other important social values. But how often are we making management, leadership, and customer service decisions based on these essential values that are at the heart of libraries and librarianship? This presentation will review the current ideas of values-based leadership within business literature. We will then critically look at how we are doing the work of libraries and ask the hard question: Are we really doing our best? We will then consider how we can reinvigorate our professional work practices by placing the values of librarianship at the center of our leadership, management and customer service decisions.

Published in: Leadership & Management
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Virtue of value based leadership

  1. 1. Cristina Hernandez Trotter GaCOMO Conference 2014
  2. 2. What is leadership?
  3. 3. "Writers write, trainers train, and theorists theorize, and the nature of leadership continues to elude them." Values Leadership: Towards a New Philosophy of Leadership. Fairholm. (1991)
  4. 4. definitions of leadership
  5. 5. Transactional leadership vs. Transformational leadership
  6. 6. “Management is doing things right; leadership is doing the right things.” - Peter Druker
  7. 7. From
  8. 8. .
  9. 9. “Values-based leadership means different things to different people. Indeed, the concept borders on meaning anything to anyone, such that it ends up meaning nothing to no one.” - Micheal K McCuddy, Valparaiso Univ.
  10. 10. “Values-based leaders exercise their influence to make a difference by aligning decisions and actions with consciously chosen values. They inspire and enable themselves and others to accomplish their highest values in action.” - Graduate Certificate in Values-Based Leadership, Royal Roads Univ.
  11. 11. ALA’s Core Competencies of Librarianship 8. ADMINISTRATION AND MANAGEMENT 8E. The concepts behind, issues relating to, and methods for, principled, Transformational leadership
  12. 12. ALA’s Core Competencies of Librarianship 1. FOUNDATIONS OF THE PROFESSION 1A. The ethics, values and foundational principles of the library and information profession. 1B. The role of the library and information professionals in the promotion of democratic principles and intellectual freedom (including freedom of expression, thought and conscience).
  13. 13. ALA’s Code of Ethics • We provide the highest level of SERVICE to all library users through appropriate and usefully organized resources; equitable service policies; EQUITABLE ACCESS; and accurate, unbiased, and courteous responses to all requests. • We uphold the principles of INTELLECTUAL FREEDOM and resist all efforts to censor library resources. • We protect each library user's right to PRIVACY and CONFIDENTIALITY with respect to information sought or received and resources consulted, borrowed, acquired or transmitted. • We respect intellectual property rights and advocate BALANCE between the interests of information users and rights holders. • We treat co-workers and other colleagues with RESPECT, FAIRNESS, AND GOOD FAITH, and advocate conditions of employment that safeguard the rights and welfare of all employees of our institutions. • We do not advance private interests at the expense of library users, colleagues, or our employing institutions. • We distinguish between our personal convictions and professional duties and do not allow our personal beliefs to interfere with fair representation of the aims of our institutions or the provision of access to their information resources. • We strive for EXCELLENCE in the profession by maintaining and enhancing our own knowledge and skills, by encouraging the professional development of co-workers, and by fostering the aspirations of potential members of the profession.
  14. 14. ALA’s Core Values of Librarianship Access Confidentiality/Privacy Democracy Diversity Education and Lifelong Learning Intellectual Freedom Preservation The Public Good Professionalism Service Social Responsibility
  15. 15. Gorman’s Our Enduring Values Stewardship Service Intellectual Freedom Privacy Rationalism Commitment to literacy and learning Equity of Access Democracy
  16. 16. Privacy Service Equity of Access Stewardship Intellectual Freedom Rationalism Democracy “Do librarians have a shared set of values? A Comparative Study of 36 Codes of Ethics Based on Gorman’s Enduring Values” by Catherine Foster & David McMenemy. (2012) Literacy and learning Adheres to Value Partly Aheres to Value Does Not Adhere to Value
  17. 17. Strategic Planning Templates from
  19. 19. Montgomery County Public Libraries Values INTELLECTUAL FREEDOM ACCOUNTABILITY QUALITY SERVICE DIVERSITY FAIRNESS PROFESSIONAL ETHICS INTEGRITY OF INFORMATION RESPECT FOR OUR CUSTOMERS, OUR COMMUNITY, AND OURSELVES Customer Service Guidelines Our service to library customers is based on the values of our organization rather than merely on rules and procedures. We base our service policies on the mission of the library and the shared organizational values.
  21. 21. Boulder Public Library City of Boulder’s Core Values - Shared Across All City Departments - CUSTOMER SERVICE RESPECT INTEGRITY COLLABORATION INNOVATION Library Staff Competencies & Evaluation
  22. 22. In any bureaucratic organization there will be two kinds of people: those who work to further the actual goals of the organization, and those who work for the organization itself. In all cases, the latter will always gain control of the organization, and will always write the rules under which the organization functions. Pournelle's Iron Law of Bureaucracy
  23. 23. “We have found that a library is not an end in itself, but a means to many ends.” - Charles E. Rush, 1939
  24. 24. Ranganathan’s Five Laws of Library Science 1.Books are for use. 2.Every reader his book. 3.Every book its reader. 4.Save the time of the reader. 5.The library is a growing organism.
  25. 25. From
  26. 26. “Sometimes the first duty of intelligent men is the restatement of the obvious.” - George Orwell
  27. 27. Resources Burns, MacGregor. Leadership. 1978. Copeland, Mary K. “The Emerging Significance of Values Based Leadership: A Literature Review.” International Journal of Leadership Studies. Spring 2014, p106-135. Available at: Covey, Stephen. Principle-Centered Leadership. 1991. Davis, Heather and Peter Macauley. “Taking Library Leadership Personally.” The Australian Library Journal. Feb. 2011, p41-53. Available at: Fairholm, Gilbert W. Values Leadership: Toward a New Philosophy of Leadership. 1991. Finks, Lee W. “Values Without Shame.” American Libraries. Apr. 1989, p352-356. Foster, Catherine, and David McMenemy. “Do librarians have a shared set of values? A Comparative Study of 36 Codes of Ethics Based on Gorman’s Enduring Values.” Journal of Librarianship and Information Science. Dec. 2012, p249- 262. Gorman, Micheal. Our Enduring Values. 2000.
  28. 28. Resources Hicks , Deborah and Lisa M. Given. “Principled, Transformational Leadership: Analyzing the Discourse of Leadership in the Development of Librarianship’s Core Competences.” The Library Quarterly. Jan 2013, p7-25. McGuire, Jeanne. “The Case for Values-Based Leadership: Maximizing People and Profitability.” Corporate Education Group Website. Available at: Rost, Joseph C. “Leadership Development in the New Millennium.” Journal of Leadership and Organizational Studies. Nov. 1993, p91-110. Staninger, Steven W. “Identifying the Presence of Ineffective Leadership in Libraries.” Library Leadership & Management. v26:no 1. Available at: Stone, A. Gregory, and Kathleen Patterson “The History of Leadership Focus.” Servant Leadership Research Roundtable Proceedings. (Regent Univ.) Aug. 2005. Available at: Only if we had more time… Dole, Wanda V. and Jitka M. Hurych. “Using Kidder's dilemma paradigm to resolve conflicts in library core values.” New Library World. Oct. 2009, p.449-456.
  29. 29. Cristina Hernandez Trotter GaCOMO Conference 2014