Social Media Policy HR 123-PC• Social Media Policy is found on Compliance 360.• Managers will need to be familiar with the policy to ensure compliance• Review with your staff• With cell phone technology-you can record and send video to any news outlet-so it’s not just known social media• Includes chat rooms, personal websites, etc.
Social Media Policy HR 123-PC-Impacts• Patient Privacy and Bill of Rights• HIPAA• Associate Privacy• Outside Associate-interactions• Inaccurate information• Evidence in legal issues• Lack of thinking before you post• Not always aware of what’s out there on the web
Social Media HR 123-PC• Any person affiliated with CH (associates, MD, contractors, vendors, etc.)• Supports Confidentiality, HIPAA, Code of Conduct, CH Computer Policy, Solicitation• Everyone needs to be aware of any postings or comments that are about CH or work related items-need a gut check.• There is no privacy on the web• You are responsible for what you post from now until ?????
Social Media HR 123-PC• Need approval from marketing and PR to create any presence that involves CH (or ministries)• Do not disclose CH private, confidential, or proprietary information• Do not post pictures taken on CH property without proper management authorization.• Do not use your CH e-mail address for social media (unless social media is part of your CH job description)
Social Media HR 123-PC• Be respectful• Think twice before connecting to associates, customers, co-workers, etc.• Any negative material posted on the web may have unintended consequences.• Ask if you are not clear about what can be posted or not?
Social Media• Per the Policy:“Associates must not post anything that is false, obscene, defamatory libelous, threatening or abusive whether in word, images, or audio about Catholic Health or anyone affiliated with the organization including other associates.”
Social Media• Per the Policy:“Associates who violate this policy will be subject to corrective action, up to and including termination of employment. See also HR 011, Conduct Principles and Corrective Action.”
Questions? Contact your ministry’s •HR Director, or•Corporate Compliance 1-888-200-5380, or •HIPAA Line 862-1790