Successfully reported this slideshow.
We use your LinkedIn profile and activity data to personalize ads and to show you more relevant ads. You can change your ad preferences anytime.

Knowledge Management in Virtual Environments: VDC-Whitepaper

15 views

Published on

Overview of application possibilities of virtual reality in knowledge management, created by the Virtual Dimension Center (VDC) in Fellbach

Published in: Business
  • Be the first to comment

  • Be the first to like this

Knowledge Management in Virtual Environments: VDC-Whitepaper

  1. 1. Whitepaper Knowledge Management in Virtual Environments Mastering Complexity © Competence Centre for Virtual Reality and Cooperative Engineering w. V. – Virtual Dimension Center (VDC) Dr.-Ing. Dipl.-Kfm. Christoph Runde Virtual Dimension Center (VDC) Fellbach Auberlenstr. 13 70736 Fellbach www.vdc-fellbach.de Mastering Complexity
  2. 2. Information = Data + specific decision problem, order, structure Knowledge = Information + subjective attitudes, assumptions, theories, conclusions [Bühner 2001] Explicit knowledge vs. implicit knowledge (difficult to communicate, barely formalizable, tacit) [Bullinger 2003] Basic knowledge types [Wiig 1995]: Factual knowledge Categorisation knowledge and knowledge types xxx: xxx Content: Knowledge classification VEs for knowledge management Augmented Reality AR Outlook Factual knowledge Concept knowledge Empirical knowledge Mehod knowledge Basic knowledge types [Zahn 2000]: Know-How Know-Why Know-What Cooperation in front of large-scale projection
  3. 3. Necessary in simulation/ visualization environment: possibility to enter, backup and query knowledge Strength of the virtual environment approach: Dealing with implicit knowledge possible Easier transfer into reality with high level of realism Virtual environments for knowledge management xxx: xxx Content: Knowledge classification VEs for knowledge management Augmented Reality AR Outlook Easier transfer into reality with high level of realism Avoid training in dangerous environments Avoid training in costly environments Training in non-existent environments (e.g. future facilities, machines, plants, ...): improve startup Scenario simulation [Lathan 2002, Munro 2002]
  4. 4. Possible types of knowledge to be managed in virtual environments [Munro 2002]: Position knowledge Structural knowledge Behavioral Sciences Procedure knowledge Virtual environments for knowledge management Learning environment control xxx: xxx Content: Knowledge classification VEs for knowledge management Augmented Reality AR Outlook Possibilities of learning in virtual environments [Wickens 1995]: Spatial exploration Conceptual learning Learning motoric abilities Procedural learning Important delimitation: virtual environments make it possible to learn things which is not stored in them explicitly, such as motoric abilities Learning environment use of tools
  5. 5. Types of tasks of knowledge transfer and securing of knowledge in virtual environments [Runde 2007]: 1. Teaching and learning tasks: Knowledge transfer, user training Result: increased knowledge of the user 2. Cooperative tasks: Mutual exchange of knowledge, virtual environment as Virtual environments for knowledge management Learning environment control xxx: xxx Content: Knowledge classification VEs for knowledge management Augmented Reality AR Outlook Mutual exchange of knowledge, virtual environment as a mediator, simultaneous vs. delayed, locally concentrated vs. locally distributed Result: Cooperatively assessed or designed object of observation 3. Documentary tasks: Save information for later call Result: virtual environment with documentary information Distributed cooperate environment Documentation of system components
  6. 6. Validation of simulation parameters by comparison of simulation and reality via fading the simulation result on real object Crash test: does the structural model behave realistically? Simulation model validation with Augmented Reality (AR) xxx: xxx Content: Knowledge classification VEs for knowledge management Augmented Reality AR Outlook Aerodynamics: does the fluidics model behave realistically? Subsequent: return/ transfer findings into simulation model Simulation result crash data superimposed with test vehicle Simulation result aerodynamics superimposed with test vehicle
  7. 7. Many of the presented approaches are at least prototypically realized already Future challenges: Haptic environments, power reflection (supportive necessary for motor learning) Fast generation of storylines ("story Outlook xxx: xxx Content: Knowledge classification VEs for knowledge management Augmented Reality AR Outlook Fast generation of storylines ("story boarding") Administration, organization, structuring of stored knowledge Possibly approaches from Serious Games can be taken over: story boarding, scenario design, strategies, user characteristics, user administration, cooperation Assistant Steve of the University of Southern California explains, what has to be done Daimon in Stoneglow complex action scenarios implemented
  8. 8. Bühner 2001 Bühner, R.: Management-Lexikon. 1. Aufl. München, Wien (Österreich): Oldenbourg, 2001 Bullinger 2003 Bullinger, H.-J.; Warnecke, H.-J.; Westkämper, E. (Hrsg.): Neue Organisationsformen im Unternehmen. Ein Handbuch für das moderne Management. Berlin, u.a.: Springer, 2003 Lathan 2002 Lathan, C.E.; Tracey, M.R.; Sebrechts, M.; Clawson, D.; Higgins, G.: Using Virtual Environments as Training Simulators: Measuring Transfer. In: Stanney, K.M. (Hrsg.): Handbook of Virtual Environments. Design, Implementation, and Applications. Mahwah/New Jersey/ USA: Erlbaum, 2002, S. 403-414 Munro 2002 Munro, A.; Breaux, R.; Patrey, J.; Sheldon, B.: Cognitive Aspects of Virtual Environments Design. In: Stanney, K.M. (Hrsg.): Handbook of Virtual Environments. Design, Implementation, and Literature xxx: xxx Content: Knowledge classification VEs for knowledge management Augmented Reality AR Outlook Stanney, K.M. (Hrsg.): Handbook of Virtual Environments. Design, Implementation, and Applications. Mahwah/New Jersey/USA: Erlbaum, 2002, S. 415-434 Runde 2007 Runde, C.: Konzeption und Einführung von Virtueller Realität als Komponente der Digitalen Fabrik in Industrieunternehmen. Stuttgart, Univ., Fak. Maschinenbau, Inst. für Industrielle Fertigung und Fabrikbetrieb, Diss. 2007, Heimsheim :Jost-Jetter Verlag, 2007 Wickens 1995 Wickens, B.: Cognitive Issues in Virtual Reality. In: Barfield, W.; Furness, T.A. (Hrsg.): Virtual environments and advanced interface design. New York/USA, Oxford/UK: Oxford University Press, 1995, S. 514-541 Wiig 1995 Wiig, K.M.: Knowledge Management Methods. Practical Approaches to Managing Knowledge. Arlington/Texas/USA: Schema Press, 1995 Zahn 2000 Zahn, E.; Foschiani, S.; Tilebein, M.: Nachhaltige Wettbewerbsvorteile durch Wissensmanagement. In: Krallmann, H. (Hrsg.): Wettbewerbsvorteile durch Wissensmanagement; Methodik und Anwendungen des Knowledge Management. Stuttgart: Schäffer-Poeschel, 2000, S. 239-270
  9. 9. Thank you very much for your interest! You are interested in this topic and you are looking for contact persons/ implementation partners? Please contact us. © Competence Centre for Virtual Reality and Cooperative Engineering w. V. – Virtual Dimension Center (VDC) Virtual Dimension Center (VDC) Fellbach Auberlenstraße 13 70736 Fellbach www.vdc-fellbach.de

×