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A Step-by-Step Guide to

              Develop Strategic Community Alliances,

     Design Institutional Collaborative &Community Outreach

Agreements (ICCOA), andActivity Agreements (AA)Between Keep

       Illinois Working andthe Various Partnering Institutions.

               “Strengthening the Ties That Bind US”

                          Revised May 2010

                         Christopher S. LaFayelle
                     Director of Program Development
ICCOA& AA                                                         Page 1
Formalizing Strategic Alliances and Designing Institutional Collaborative &
Community Outreach Agreements (ICCOA)



Background
The Keep Illinois Working has implemented policies and procedures designed to assist all
departments within Keep Illinois Working to develop more effective, efficient, and productive
collaborations with organizations dedicated to betterments for the underserved communities of
Illinois. We believe that these formal procedures, documents, and coordination will result in greater
opportunities for our communities, partner organizations, andKeep Illinois Working to unite in
common cause by focusing our collaborative efforts, sharing our resources, to improve our social
economic development projects and programs by combining forces to enhance our strategic action
plans and implementation strategies, which are necessary to combat the issues that plague the these
communities and their residents.

These policies and procedures are meant to simplify the task of strengthening partnerships, initiating
activities, and harvesting greater institutional sKIWport, not to mention increase their overall
likelihood of success.

Agreements will be reviewed within one week of the submission of their initial designby the Director
of Program Development Christopher LaFayelle, unless the timetable needs to be pushed forward for
extraordinary reasons, then the Executive Staff can appoint one or more available members to assist
more quickly.




All department staff will be held individually accountable for the activity commitmentsmade.




Christopher LaFayelle, Director of Program Development is available to provide more specific help
and advice as needed (questions must be in written form to: charityandlove@yahoo.com .




ICCOA& AA                                                                                          Page 2
Two Essential Components
Institutional collaborations often are established as the result of personal contacts, at a variety of
levels – KIW is committed to building substantive, productive relationships, where, in ideal
circumstances, more than one department, division, agency, organization, institution, college, or
University has activities under one institutional collaboration umbrella. It is not in our interest to have
collaboration agreements that are not accompanied by real, achievable activities. Therefore, we
require that all Institutional Collaboration and Community OutreachAgreements be accompanied by
at least one Activity Agreement at the time of signing. The activity can be relatively simple but, most
important, its objective should fit Keep Illinois Working’s mission and vision, and it should be
realistically achievable.

With this in mind, we require two components:

    1) An Institutional Collaboration and Community Outreach Agreement to provide blanket
       justification for cooperative activities;

    2) At least one Activity Agreement for a project or program undertaken (other activities may be
       added at any later date.)



The Institutional Collaboration and Community Outreach Agreement (ICCOA)
The Institutional Collaboration and Community OutreachAgreement allows for the eventual
participation with Keep Illinois Working and any number of interested parties. The ICCOA will be
signed by the Executive Director, Board President,and the Director of Program Development.

It is also signed by the appropriate counterpart(s) at the partnering institution.

The Activity Agreement (AA)

The Activity Agreement is more complex than the ICCOA, and must be carefully drafted. The AA must
be explicit, specific, organized, and achievable. Because of this, AA’s must be reviewed and agreed
KIW on by the Executive Staff, before they can be presented to any partnering institution.




ICCOA& AA                                                                                           Page 3
Activity Agreement Signatures

In addition to the required signature of theExecutive Director and Board President, the AA must be
signed by those within the institution responsible for making good on these commitments, at
whatever level. Ordinarily, signatories would be coordinators, department heads, or both. But, the
initial ICCOA or AA can be developed by any staff member, volunteer, participant, or Advisory Board
member. In such a case, they will sign the agreement and their coordinator or department head will
also sign. All Activity Agreements must also be counter-signed by the Director of Administration,
Director of Program Development, and the Activity coordinator before they can be shared with the
partnering institution.

All ICCOAs and AAs require these signatures in order to be valid.

Additional AAs may be associated with the same ICCOA at a later date as opportunities develop.

Keep Illinois Working maintains a database of all current (and expired) agreements and monitors the
productivity of agreements.

Universidad Popular has developed a System for Managing Strategic Alliances, Institutional
Collaborations and Community Outreach Agreements, as well as Activity Agreementsat(UP
COLLAB™).

To determine whether inactive agreements exist for any institution, contact Christopher LaFayelle via
email at charityandlove@yahoo.comIn some cases, expired agreements can provide a good starting
point for renewing an institutional collaboration which has lapsed.

The execution of both Institutional Collaboration and Community Development Agreements (ICCOAs)
and Activity Agreements (AAs) are governed by Keep Illinois Working’s Rule “ICCOA/AA” Board of
trustees bylaws: Execution of instruments

In addition, Keep Illinois Working requires that all ICCOA’s be approved by Executive Director and
Board president, and all associated Activity Agreements be approved by the Director of Program
Development. Both documents are then to be signed by counterparts at the collaborating institution,
and can also be signed at the highest levels, if the situation warrants.




ICCOA& AA                                                                                       Page 4
Essential Elements of the Agreements

   A) Institutional Collaboration and Community OutreachAgreement (ICCOA)



A typical Institutional Collaboration and Community Outreach Agreement should have six main parts:
(see attached template”ICCOA”)

   1) The statement of intent states the desire of the two institutions to facilitate collaboration and
       cooperation in areas of mutual interest.


   2) The scope sets out a range of broad types of activities which might form the basis for future
       collaboration. These are not in any way binding or determinant. Feel free to add areas to
       these if appropriate, but remember that at this point, generality is all that is sought.


   3) The section on activity agreements states that the institutions will only undertake activities
       that are outlined in a jointly-authored contract called the activity agreement. Note that this is
       a separate document, but at least one viable activity must be drawn KIW at the same time as
       the blanket collaboration agreement.


   4) The section on duration sets a time limit on the blanket agreement. This can be modified if
       necessary, but should not be open-ended. Three years is generally used as the default
       duration for a new agreement.


   5) The section on modification or termination provides a simple way of either changing
       theagreement or canceling it. Note that either party may do this, unilaterally. Note, too, that
       activity agreements already signed have their own terms for modification and termination and
       should remain in force for their prescribed durations, in order to protect ongoing activities.


   6) Signature and Notices: the individuals who will sign the agreement, and who will be the initial
       points of contact for further communications. These are not necessarily the same individuals
       who will sign activity agreements.


ICCOA& AA                                                                                         Page 5
B) Activity Agreement (AA)



The Activity Agreement is intended to describe in specific, organized detail the intentional activity,
avoid misunderstandings, clarify expectations, and prevent problems often associated with inter-
institutional collaborations.



To avoid problems, those interested in an Activity agreement should have:

• an overall strategy for determining who to link with, and for what purposes;

• a common set of procedures for setting KIW and managing the collaboration;

• common understandings about exactly how the collaboration will work;

• long-term goals or outcomes with a methodology for measuring success; and

• an interest in collaborations that can be sustained and developed through time.



An AA should explain, clearly and simply, what is going to be done, who will participate, why it is
important, and what outcomes will occur. It should also go into detail about how all of this will
happen.




It is important to list one or more concrete, attainable and measurable goals which both parties can
agree to and achieve each year. These performance measures will be utilized by the Director of
Program Development during the monthly review of the productivity of the relationships, as well as
by the Executive Staff during its quarterly review of Activity Agreements to assess the productivity of
the relationship.




ICCOA& AA                                                                                           Page 6
There is no single format for an Activity Agreementsince each set of activities will be different.

But each AA should contain information about the following:



    Goals and Objectives: What is it that the two institutions are trying to do together?

    Activities: What specific things are to be done under this agreement? This could refer to
     “students studying” or “faculty researching”, but should also refer to the things needed
     tomake those things happen – e.g., issuing visas, finding places to live, getting air
     tickets,setting KIW an office, etc.

    Resources: What money, time, personnel, equipment, space, services, etc are needed to do
     these activities, and who will provide them?

    Timetables: What is the sequence in which things will be done? Are there deadlines? What are
     the beginning and end dates?

    Responsibilities: Who are the specific individuals who will be charged with carrying out the
     listed activities?

    Outcomes & Performance Measures: What are the results that are either required or hoped
     for, and how will we know if those results occur?

    Assumptions: What conditions or situations are essentially outside everyone’s control, but will
     nonetheless have a major effect on the program? This includes things like illness, International
     changes in the exchange rate, budget changes, etc. What will we do about these things if they
     happen?



It is very important that this agreement be clear and specific with respect to matters such as money,
academic advantages, and liability issues. For student or faculty sKIWport, for example, the
agreement should contain detailsof:



1. Financial Arrangements: who is funding the support, when, how much, etc.

2. Supervision and Reporting: who are the contacts and responsible people?

3. Privileges and Restrictions: matters of status, access, etc.

4. What’s Free and What’s Not Free: costs and the basis for costs.

ICCOA& AA                                                                                            Page 7
5. Support Services Available: what university services are offered?

6. Credit Transfer: if courses are taken, do they count? On what basis?



The AA must list the responsible individuals at each institution: names, titles, mail, fax, phone and
email connections for the responsible person at Keep Illinois Working and at the partner institution.

The agreement must also state that the English language version will be the official one, even if the
agreement is translated into another language.

Both a sample general activity agreement, along with a sample student exchange agreement are
included at the end of this document. For more information and sample documents on Creating
Articulation Agreements – Flow Chart with Samples (see attachments)



What Makes a Good Agreement?
Whatever their specific content, good agreements are characterized by:



    Clear and Tangible Outcomes: The results of the collaboration should be stated
     unambiguously.

    Sustainability: If the collaboration is to persist through time, the agreement must make
     explicit provision. If the collaboration is to be temporary, then this, too, should be clear.

    Wide-ranging Effects: The outcomes or benefits of the collaboration and the programs should
     be available not only to the immediate participants, but to the wider university community.
     Explicit provision for this should be made.

    Clarity, Efficiency, and Simplicity: The agreement should not be overly complex or detailed.
     Each activity agreement should deal with one specific area.

    A Developmental Thrust: Agreements should be constructed in such a way that they develop
     over time, as mutual institutional learning occurs.

    A Concern for Community Interests: Agreements should respect the interests of others in the
     community, as well as serving the needs of Keep Illinois Working and the immediate
     participants.



ICCOA& AA                                                                                            Page 8
Developing and Drafting Activity Agreements
Activity Agreements are not created overnight. Time is needed to negotiate details, obtain verbal and
written approvals for the activity, and to establish procedures for administering the activity. The
following steps represent the process for establishing a new activity and approving its accompanying
agreement.

1. An activity is conceived by an individual or department in Keep Illinois Working and a possible
partner. Department Coordination iscontacted and the drafting of an activity agreement (and
Institutional Collaboration and Community OutreachAgreement) is undertaken.

2. The draft agreement is forwarded to the Executive Staff. This review ensures that the document
contains all of the terms necessary for signing by them.

3. Keep Illinois Working submits the agreements to your legal department with an accompanying
Contract Approval Cover Sheet (Form ICCOA AP).

4. General Counsel will log the agreement and forward it to the appropriate Executive Staff for
approval, along with obtaining final signatures(upon approval of the document by General Counsel,
as well as the partner institution, the agreement is ready for both parties signing).

5. Once all KIW signatures have been obtained on both the agreements, and the ICCOA AP, General
Counsel forwards both copies to the partner institution for signing. The partner institution is
instructed to return one original to KIW.

6. At the completion of the process, the fully-executed agreements are returned to Keep Illinois
Workingin electronic (pdf) format. The original, hard copy, of the agreement is kept on file in the
Office of the Director of Program Development.

7. Agreements are uploaded to UP COLLAB™, where activities can be tracked by KIW Director of
Program Development

When entering into collaboration with a partner institution, legally binding contracts must be drawn
up to protect the interests of both parties. Such contracts need not be very complicated, but they do
require checking with both the Office of General Counsel and with Risk Management. KIW Director of
Program Development must receive a copy of the contract for our files.


ICCOA& AA                                                                                          Page 9
Questions?Comments?


If you’d like more information, or if you have some suggestions for improving this document, please
get in touch with me.

Remember that the KIW Executive Staff can help you design and draft a collaboration agreement, and
negotiate it with your partner. We look forward to hearing from you.



Christopher LaFayelle
Director of Program Development
Keep Illinois Working
charityandlove@yahoo.com
Office: (773) 234-2412
Cell : (630) 487-9456
Fax: (800) 778-4105




ICCOA& AA                                                                                    Page 10

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Kiw guide for the iccoa & aa

  • 1. A Step-by-Step Guide to Develop Strategic Community Alliances, Design Institutional Collaborative &Community Outreach Agreements (ICCOA), andActivity Agreements (AA)Between Keep Illinois Working andthe Various Partnering Institutions. “Strengthening the Ties That Bind US” Revised May 2010 Christopher S. LaFayelle Director of Program Development ICCOA& AA Page 1
  • 2. Formalizing Strategic Alliances and Designing Institutional Collaborative & Community Outreach Agreements (ICCOA) Background The Keep Illinois Working has implemented policies and procedures designed to assist all departments within Keep Illinois Working to develop more effective, efficient, and productive collaborations with organizations dedicated to betterments for the underserved communities of Illinois. We believe that these formal procedures, documents, and coordination will result in greater opportunities for our communities, partner organizations, andKeep Illinois Working to unite in common cause by focusing our collaborative efforts, sharing our resources, to improve our social economic development projects and programs by combining forces to enhance our strategic action plans and implementation strategies, which are necessary to combat the issues that plague the these communities and their residents. These policies and procedures are meant to simplify the task of strengthening partnerships, initiating activities, and harvesting greater institutional sKIWport, not to mention increase their overall likelihood of success. Agreements will be reviewed within one week of the submission of their initial designby the Director of Program Development Christopher LaFayelle, unless the timetable needs to be pushed forward for extraordinary reasons, then the Executive Staff can appoint one or more available members to assist more quickly. All department staff will be held individually accountable for the activity commitmentsmade. Christopher LaFayelle, Director of Program Development is available to provide more specific help and advice as needed (questions must be in written form to: charityandlove@yahoo.com . ICCOA& AA Page 2
  • 3. Two Essential Components Institutional collaborations often are established as the result of personal contacts, at a variety of levels – KIW is committed to building substantive, productive relationships, where, in ideal circumstances, more than one department, division, agency, organization, institution, college, or University has activities under one institutional collaboration umbrella. It is not in our interest to have collaboration agreements that are not accompanied by real, achievable activities. Therefore, we require that all Institutional Collaboration and Community OutreachAgreements be accompanied by at least one Activity Agreement at the time of signing. The activity can be relatively simple but, most important, its objective should fit Keep Illinois Working’s mission and vision, and it should be realistically achievable. With this in mind, we require two components: 1) An Institutional Collaboration and Community Outreach Agreement to provide blanket justification for cooperative activities; 2) At least one Activity Agreement for a project or program undertaken (other activities may be added at any later date.) The Institutional Collaboration and Community Outreach Agreement (ICCOA) The Institutional Collaboration and Community OutreachAgreement allows for the eventual participation with Keep Illinois Working and any number of interested parties. The ICCOA will be signed by the Executive Director, Board President,and the Director of Program Development. It is also signed by the appropriate counterpart(s) at the partnering institution. The Activity Agreement (AA) The Activity Agreement is more complex than the ICCOA, and must be carefully drafted. The AA must be explicit, specific, organized, and achievable. Because of this, AA’s must be reviewed and agreed KIW on by the Executive Staff, before they can be presented to any partnering institution. ICCOA& AA Page 3
  • 4. Activity Agreement Signatures In addition to the required signature of theExecutive Director and Board President, the AA must be signed by those within the institution responsible for making good on these commitments, at whatever level. Ordinarily, signatories would be coordinators, department heads, or both. But, the initial ICCOA or AA can be developed by any staff member, volunteer, participant, or Advisory Board member. In such a case, they will sign the agreement and their coordinator or department head will also sign. All Activity Agreements must also be counter-signed by the Director of Administration, Director of Program Development, and the Activity coordinator before they can be shared with the partnering institution. All ICCOAs and AAs require these signatures in order to be valid. Additional AAs may be associated with the same ICCOA at a later date as opportunities develop. Keep Illinois Working maintains a database of all current (and expired) agreements and monitors the productivity of agreements. Universidad Popular has developed a System for Managing Strategic Alliances, Institutional Collaborations and Community Outreach Agreements, as well as Activity Agreementsat(UP COLLAB™). To determine whether inactive agreements exist for any institution, contact Christopher LaFayelle via email at charityandlove@yahoo.comIn some cases, expired agreements can provide a good starting point for renewing an institutional collaboration which has lapsed. The execution of both Institutional Collaboration and Community Development Agreements (ICCOAs) and Activity Agreements (AAs) are governed by Keep Illinois Working’s Rule “ICCOA/AA” Board of trustees bylaws: Execution of instruments In addition, Keep Illinois Working requires that all ICCOA’s be approved by Executive Director and Board president, and all associated Activity Agreements be approved by the Director of Program Development. Both documents are then to be signed by counterparts at the collaborating institution, and can also be signed at the highest levels, if the situation warrants. ICCOA& AA Page 4
  • 5. Essential Elements of the Agreements A) Institutional Collaboration and Community OutreachAgreement (ICCOA) A typical Institutional Collaboration and Community Outreach Agreement should have six main parts: (see attached template”ICCOA”) 1) The statement of intent states the desire of the two institutions to facilitate collaboration and cooperation in areas of mutual interest. 2) The scope sets out a range of broad types of activities which might form the basis for future collaboration. These are not in any way binding or determinant. Feel free to add areas to these if appropriate, but remember that at this point, generality is all that is sought. 3) The section on activity agreements states that the institutions will only undertake activities that are outlined in a jointly-authored contract called the activity agreement. Note that this is a separate document, but at least one viable activity must be drawn KIW at the same time as the blanket collaboration agreement. 4) The section on duration sets a time limit on the blanket agreement. This can be modified if necessary, but should not be open-ended. Three years is generally used as the default duration for a new agreement. 5) The section on modification or termination provides a simple way of either changing theagreement or canceling it. Note that either party may do this, unilaterally. Note, too, that activity agreements already signed have their own terms for modification and termination and should remain in force for their prescribed durations, in order to protect ongoing activities. 6) Signature and Notices: the individuals who will sign the agreement, and who will be the initial points of contact for further communications. These are not necessarily the same individuals who will sign activity agreements. ICCOA& AA Page 5
  • 6. B) Activity Agreement (AA) The Activity Agreement is intended to describe in specific, organized detail the intentional activity, avoid misunderstandings, clarify expectations, and prevent problems often associated with inter- institutional collaborations. To avoid problems, those interested in an Activity agreement should have: • an overall strategy for determining who to link with, and for what purposes; • a common set of procedures for setting KIW and managing the collaboration; • common understandings about exactly how the collaboration will work; • long-term goals or outcomes with a methodology for measuring success; and • an interest in collaborations that can be sustained and developed through time. An AA should explain, clearly and simply, what is going to be done, who will participate, why it is important, and what outcomes will occur. It should also go into detail about how all of this will happen. It is important to list one or more concrete, attainable and measurable goals which both parties can agree to and achieve each year. These performance measures will be utilized by the Director of Program Development during the monthly review of the productivity of the relationships, as well as by the Executive Staff during its quarterly review of Activity Agreements to assess the productivity of the relationship. ICCOA& AA Page 6
  • 7. There is no single format for an Activity Agreementsince each set of activities will be different. But each AA should contain information about the following:  Goals and Objectives: What is it that the two institutions are trying to do together?  Activities: What specific things are to be done under this agreement? This could refer to “students studying” or “faculty researching”, but should also refer to the things needed tomake those things happen – e.g., issuing visas, finding places to live, getting air tickets,setting KIW an office, etc.  Resources: What money, time, personnel, equipment, space, services, etc are needed to do these activities, and who will provide them?  Timetables: What is the sequence in which things will be done? Are there deadlines? What are the beginning and end dates?  Responsibilities: Who are the specific individuals who will be charged with carrying out the listed activities?  Outcomes & Performance Measures: What are the results that are either required or hoped for, and how will we know if those results occur?  Assumptions: What conditions or situations are essentially outside everyone’s control, but will nonetheless have a major effect on the program? This includes things like illness, International changes in the exchange rate, budget changes, etc. What will we do about these things if they happen? It is very important that this agreement be clear and specific with respect to matters such as money, academic advantages, and liability issues. For student or faculty sKIWport, for example, the agreement should contain detailsof: 1. Financial Arrangements: who is funding the support, when, how much, etc. 2. Supervision and Reporting: who are the contacts and responsible people? 3. Privileges and Restrictions: matters of status, access, etc. 4. What’s Free and What’s Not Free: costs and the basis for costs. ICCOA& AA Page 7
  • 8. 5. Support Services Available: what university services are offered? 6. Credit Transfer: if courses are taken, do they count? On what basis? The AA must list the responsible individuals at each institution: names, titles, mail, fax, phone and email connections for the responsible person at Keep Illinois Working and at the partner institution. The agreement must also state that the English language version will be the official one, even if the agreement is translated into another language. Both a sample general activity agreement, along with a sample student exchange agreement are included at the end of this document. For more information and sample documents on Creating Articulation Agreements – Flow Chart with Samples (see attachments) What Makes a Good Agreement? Whatever their specific content, good agreements are characterized by:  Clear and Tangible Outcomes: The results of the collaboration should be stated unambiguously.  Sustainability: If the collaboration is to persist through time, the agreement must make explicit provision. If the collaboration is to be temporary, then this, too, should be clear.  Wide-ranging Effects: The outcomes or benefits of the collaboration and the programs should be available not only to the immediate participants, but to the wider university community. Explicit provision for this should be made.  Clarity, Efficiency, and Simplicity: The agreement should not be overly complex or detailed. Each activity agreement should deal with one specific area.  A Developmental Thrust: Agreements should be constructed in such a way that they develop over time, as mutual institutional learning occurs.  A Concern for Community Interests: Agreements should respect the interests of others in the community, as well as serving the needs of Keep Illinois Working and the immediate participants. ICCOA& AA Page 8
  • 9. Developing and Drafting Activity Agreements Activity Agreements are not created overnight. Time is needed to negotiate details, obtain verbal and written approvals for the activity, and to establish procedures for administering the activity. The following steps represent the process for establishing a new activity and approving its accompanying agreement. 1. An activity is conceived by an individual or department in Keep Illinois Working and a possible partner. Department Coordination iscontacted and the drafting of an activity agreement (and Institutional Collaboration and Community OutreachAgreement) is undertaken. 2. The draft agreement is forwarded to the Executive Staff. This review ensures that the document contains all of the terms necessary for signing by them. 3. Keep Illinois Working submits the agreements to your legal department with an accompanying Contract Approval Cover Sheet (Form ICCOA AP). 4. General Counsel will log the agreement and forward it to the appropriate Executive Staff for approval, along with obtaining final signatures(upon approval of the document by General Counsel, as well as the partner institution, the agreement is ready for both parties signing). 5. Once all KIW signatures have been obtained on both the agreements, and the ICCOA AP, General Counsel forwards both copies to the partner institution for signing. The partner institution is instructed to return one original to KIW. 6. At the completion of the process, the fully-executed agreements are returned to Keep Illinois Workingin electronic (pdf) format. The original, hard copy, of the agreement is kept on file in the Office of the Director of Program Development. 7. Agreements are uploaded to UP COLLAB™, where activities can be tracked by KIW Director of Program Development When entering into collaboration with a partner institution, legally binding contracts must be drawn up to protect the interests of both parties. Such contracts need not be very complicated, but they do require checking with both the Office of General Counsel and with Risk Management. KIW Director of Program Development must receive a copy of the contract for our files. ICCOA& AA Page 9
  • 10. Questions?Comments? If you’d like more information, or if you have some suggestions for improving this document, please get in touch with me. Remember that the KIW Executive Staff can help you design and draft a collaboration agreement, and negotiate it with your partner. We look forward to hearing from you. Christopher LaFayelle Director of Program Development Keep Illinois Working charityandlove@yahoo.com Office: (773) 234-2412 Cell : (630) 487-9456 Fax: (800) 778-4105 ICCOA& AA Page 10