Introduction to my thesis :
Knowledge management is not a new science trend but an update of management principles. More and more companies prove their interest in Knowledge Management, but only few of them have deployed a KM system. This can be explained by the general non-comprehension of the KM goals and difficulties to deploy such a project.
However, as we will see; knowledge management gives a competitive edge and, secondly, has the capacity to enrich the knowledge of each employee. We can give, receive, exchange and update knowledge together.
While doing my research, I realised that heavy industry was forgetful of KM literature. However, this is a great arena to deploy it in since the effectiveness of the relationship, the technically high level of knowledge is present. So, why don’t we just do it?
Technical aspects are complex
Relationships are direct and atypical
In some cases, commitment of the employees is complete
With these conditions, how can we integrate a KM system? What ideas could be useful? The answer could be found within the MCI10 matrix and concept.
Throughout this thesis, we will see points for both parts: KM as scope and core, and project management another one.
I wish every single project manager working for the heavy industry could approach this matrix and make it comfortable and convenient for his company. Finally, I wish I could develop this personal work as a complete thesis for the industry.
Project, Program, Know-why, Know-how to be, Know-how, Know-how to change