www.gbs.comQuick FactsOver 5,000 customers in 80 countriesOver 150 partners in 45 countriesOffices in 15 locations in the US, Canada, UK, Germany, Denmark, Bulgaria & IndiaOffshore Delivery Center in Chennai, IndiaWinner of over 50 IBM Lotus AwardsOne in every three enterprises using IBM Notes is a GBS customer
www.gbs.comWebinar SeriesGamifying Enterprise Applications with XPagesChris TooheyGBS Expert and Domino Guru
www.gbs.comWhat we’ll cover… What is Gamification? Gamification Tactics Used Today Demo: HR Review What is Adaptive User Interface Design? Demo: HR Review with AUI Experience and Drainage Demo: XP Store Adoption and Integration Wrap-up & Open Q&A
www.gbs.comWhat is Gamification? “Gamification” is the practice of using game tacticsand user experience techniques to create “habit” The Psychology behind most gamification: Operant Conditioning “Skinner Box” Beyond “Badges”… How to use “Gamification”: “Onboarding” Training Improve User Experience
www.gbs.comGamification Tactics Used Today Shop “incentive” programs Check your wallet | purse… you’re being gamed! “Loyalty” programs. Credit Card “points” systems. “Frequent Flyer Rewards”
www.gbs.comGamification Tactics Used TodayIGN reports that Activision made +$500 million in thefirst 24 hours of release…"With first day sales of over half a billion dollars worldwide, webelieve Call of Duty is the biggest entertainment launch of the yearfor the fourth year in a row," said Activision CEO Bobby Kotick."Life-to-date sales for the Call of Duty franchise have exceededworldwide theatrical box office receipts for Harry Potter and StarWars, the two most successful movie franchises of all time.“Source: http://www.prnewswire.com/news-releases/179646331.html
www.gbs.comGamification Tactics Used TodayWon’t someone think of the children?!
www.gbs.comGamification Tactics Used TodayA “standard” XBox 360 controller has 15 buttons…… 3 of those accept + 360° input!
www.gbs.comDemo: HR Review with AUIDemonstration
www.gbs.comExperience and Drainage Real world examples of knowledge drainage: Annual Management Reviews Department Budget Submission Vacation Requests (…sadly) HR Employee Information Updates New Employee Hiring Code you wrote over a year ago!
www.gbs.comAdoption and Integration Displaying “milestones” and guiding users through yourenterprise applications. Fighting “brain drain” [expertise loss]. Creating an interactive user experience that fosters[management] hands-off education.
www.gbs.comAdoption and Integration Defining “Gamification” candidates: Workflow applications Review / Approve / Reject Consider “email” as “offline” notifications Milestone-friendly applications CRM Sales Forecasting / “Pipelining” Employee Education Document Libraries Business Process Tutorials Critical First Steps Process Documentation Documentation as a blueprint for “leveling-up” your users. Technology / Platform Audit Target Browsers (Notes Client [XPiNC], Web, Mobile) & Releases Version of IBM Domino, Notes Client (if applicable), Extension Libraries
www.gbs.comThank Youexperts@gbs.comwww.gbs.comQ & A