Cooper, R. B., & Jayatilaka, B. (2006). Group Creativity: The Effects of Extrinsic,Intrinsic, and Obligation Motivations. Creativity Research Journal, 18(2), 153-172. Two types of motivation 1….Intrinsic Motivation 2….Extrinsic Motivation
WEINER, B. (2010). The Development of an Attribution-Based Theory ofMotivation: A History of Ideas.Educational Psychologist, 45(1), 28-36.doi:10.1080/00461520903433596 Julian Rotter: (born 22 October 1916) is an American Psychologist Locus of control -high internal locus of control VS. -high external locus of control
Fritz Heider: whose work was related to the Gestalt school. - Famous for: the creation of the balance theory and the attribution theoryThree types of attribution!!!1. Explanatory attribution2. Predictive attribution3. Interpersonal attribution
Bernerd Weiner: cognitive psychologist-Published 15 books and many articles-Professor of UCLA Difficult taskinternal causal locus for the successhigh pride Easy task external causal locus for the successlow pride
Employee Motivation the Ritz-Carlton WayThe Ritz-Carlton Company, L.L.C operates hotels and resorts. Itsamenities include guest rooms, suites, restaurants, bars, a spa, meetings,and golf facilities, as well as facilities for weddings and social celebrations.The company was founded in 1983 and is headquartered in Chevy Chase,Maryland with sales offices in Atlanta, Chicago, Dubai, Frankfurt, HongKong, London, Los Angeles, New York, Shanghai, Singapore, Tokyo, andWashington D.C. It has hotels in Bahrain, Cayman Islands, Chile, China,Egypt, Germany, Indonesia, Ireland, Italy, Jamaica, Japan, Korea,Malaysia, Mexico, Portugal, Puerto Rico, Qatar, Russia, Singapore, Spain,Turkey, Canada, Saudi Arabia, the United Arab Emirates, and the UnitedStates. The Ritz-Carlton Company, L.L.C operates as a subsidiary ofMarriott International, Inc.
Cont’d 5 ways the Ritz-Calton Company motivate their employees 1) Share "wow stories.“ 2) Demonstrate passion 3) Sell the benefit. 4) Ask for feedback. 5) Praise effectivelyGallo, Carmine. (2008, February 29). Employee motivation the ritz-carlton way.COMMUNICATIONS,Retrieved from http://www.businessweek.com/smallbiz/content/feb2008/sb20080229_347490.htm