Onlinetools v3


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Onlinetools v3

  1. 1. 1<br />Image :<br />Online collaboration tools between mediators<br />Christine Koehler<br /><br />I International Congress on mediation, Lisbon 7-9 october 2010<br />
  2. 2. Whoam I ?<br />2<br />
  3. 3. Agenda<br />3<br />
  4. 4. How will this session go ? alternance of <br />Interactions with you<br />Presentation from me<br />Using 1 online tool<br />based on experience:<br />French Judiciary experiment <br />4<br />
  5. 5. session will be recorded <br />5<br />
  6. 6. We’ll use 1 online tool : <br />6<br />
  7. 7. Why Tweeter ?<br /><ul><li>Easy to set up
  8. 8. Enable online conversation
  9. 9. Asynchronous :</li></ul>engage conversation with friends and people interested in what you say<br /><ul><li>synchronous</li></ul>we'll do thattoday !<br />7<br />
  10. 10. How to connectyourlabtop or smartphone to internet ?<br />Use wifi<br />Username: mediationcong<br />Password: mediationcong2010<br />8<br />
  11. 11. Do you have a Twitter account ? <br />9<br />Type « twitter » in Google<br /><br />‘microblogging’<br />SMS/instant messaging,<br />Public,<br />called a « tweet »<br />140 characters<br />
  12. 12. yes !<br />use hashtag <br />#Lisbmed <br />in all your tweets <br />10<br />
  13. 13. No Twitteraccount ?let’screate one<br />11<br />
  14. 14. So nowyou have one !<br />use hashtag<br />#Lisbmed<br />in all your tweets<br />Or, to have this #Lisbmedautomatically included, go to<br /><br /><br />or and start !<br />12<br />
  15. 15. Sendyour first Tweet !<br />Introduce yourself. Location? Focus? Favorite topics?<br />add<br />#Lisbmed<br />in each tweet <br />13<br />
  16. 16. we will dialogue together creating a Twitterwall<br />14<br />
  17. 17. Happy to meetyou !<br />
  18. 18. Whycollaborate ? <br />16<br />
  19. 19. 17<br />Why would you, mediator, collaborate with other mediators ? <br />use Twitter and <br />#Lisbmed<br />to share your thinking<br />
  20. 20. French experiment : mediators for labour disputes <br />Place : Cour d'Appel de Paris<br />10 chambers involved<br />Preparation : 3 years discussions<br />4 mediators’organizations involved <br />1 process agreed<br />18<br />
  21. 21. French experimentphase I : information during public hearing <br />Mediatorsselected by organizations<br />1 mediator present in each public hearing<br />40 mediatorsinvolved<br />Court selects cases suitable for mediation and suggest to meet mediator for information<br />If both parties agree, mediation can start<br />StartedDecember 2009<br />19<br />
  22. 22. Phase II: summons for information<br />Court will select appropriate cases<br />All parties with lawyers will get appointment together with mediator for information as soon as appeal is received<br />Expected to start in December 2010<br />20<br />
  23. 23. At start, still many questions<br />How to organize chart of “on duty” mediators?<br />Where do mediatorssit ? next to Court ? with public and lawyers ? somewhereelse ?.<br />How to deal with reluctant judges ? <br />How to report questions and remark to Court ?<br />Whochooses the mediator ? the Court ? the parties ?<br />How to mesure effectiveness of mediation ?<br />how to all mediators get into court without queuing with public visitors<br />how to recognize visually a mediator<br />…<br />21<br />
  24. 24. Solutions found :<br />Chart of duties prepared by 1 representative of mediators<br />Keep accurate track of presence<br />All changes arranged prior to hearing and informed to rep<br />Weekly meeting of mediators<br />Regular contacts with Court Coordinator<br />….<br />22<br />
  25. 25. After 9 months<br />often<br />Difficult to maintain momentum <br />Some mediators cannot attend meetings<br />Mediators’meetings seem rated as unsatisfying<br />23<br />
  26. 26. Myown questions<br />How to capitalizeexperience ? <br />How to learnfromit ?<br />How to shareitwithothers ?<br />How to increase participation ?<br />24<br />
  27. 27. Whycollaboratebetweenmediators ?<br />Youranswers<br />25<br />
  28. 28. Why Online ?<br />26<br />
  29. 29. 27<br />Whycollaborate online ? <br />use Twitter and <br />#Lisbmed<br />to share your thinking<br />
  30. 30. Everybodyis online !<br />28<br />
  31. 31. Cour d’Appel experiment<br />29<br />Creation of a Google group<br />
  32. 32. Characteristics<br /> <br />Free<br />Needs to have/create a Google Account<br />Can be 100% private :approved subscription<br />Eachmemberreceived emails <br />either on his computer, or online as requested<br />Space to share documents online<br />Space to share links online<br />30<br />
  33. 33. Whatget'sdone on our Google Group ? <br />Share reports of duties<br />=>increased knowledge of each chamber's position<br />Ask questions and get answers<br />Prepare meetings<br />Share on dutycalendar<br />Share meetings reports between our coordinators and judges<br />Share documents <br />Know eachother<br />etc..<br />31<br />
  34. 34. Whycollaborate online ?<br />Youranswers<br />32<br />
  35. 35. 33<br />How to start a collaboration online ?<br />use Twitter and <br />#Lisbmed<br />to share your thinking and/or experience<br />
  36. 36. Start with a real need<br />34<br />
  37. 37. Help people learn<br />Be ready to help<br />Encourage people<br />Buildeasy FAQ<br />Keep It Simple<br />Build trust<br />Communicateprogress<br />35<br />
  38. 38. Key successfactors<br />openess<br />trust<br />interaction<br />engagement<br />36<br />
  39. 39. How to start a collaboration online ?<br />Youranswers<br />37<br />
  40. 40. 38<br />What are your favorite online tools?<br />use Twitter and #Lisbmedto share : <br />Name of online tool ? <br />Use ?<br />Why do youlikeit ?<br />(careful: 140 charactersonly)<br />
  41. 41. There are Tools for ..<br />Everything !<br />…<br />Select few<br />39<br />
  42. 42. Tools for Sharing information<br />With group<br />Withinterested people<br />With « everybody »<br />40<br />
  43. 43. Tools for workingtogether on<br />41<br />Word documents<br />Spreadsheets<br />Slide shows<br />Calendars<br />Databases<br />Without back and forth emails !<br />
  44. 44. Google Documents : 100% online <br />Document or spreadsheet or presentation or pdf …<br />Create or import fromyour computer<br />Sharewithothers<br />
  45. 45. Practical Tools :<br />Finding time dates for meetings<br />43<br />
  46. 46. Collaborative Websites<br />44<br />Wikis !<br />Wiki-wiki meansrapidity in Hawaian<br />More and more free solutions<br />Wellknownexample : Wikipedia<br />
  47. 47. Web monitoring<br />45<br />
  48. 48. What are your favorite online tools?<br />Youranswers<br />46<br />
  49. 49. 47<br />What challenges do yousee ?<br />use Twitter and #Lisbmedto share <br />
  50. 50. Cour d’appel experiment<br />Many mediators were not familiar even with email<br />had to teach them how to create Google account<br />preparetutorials<br />prepare easy to find<br />screen sharing<br />Encourage unformal discussion, even if this gives many emails in inbox, in order to create group cohesion <br />48<br />
  51. 51. What challenges do yousee ?<br />Youranswers<br />49<br />
  52. 52. 50<br />Questions ?<br />use Twitter and #Lisbmedto share <br />
  53. 53. sources<br />Top Twitter Tutorials on YouTube<br />100-tools-for- learning-2009<br />The emerging Top 100 Tools for Learning 2010 List<br />30 Ways to use Social Media to Work Smarter<br /><br />51<br />
  54. 54. PicturesCreative Commons<br /> Kramchang<br /><br />Pline<br /><br />JCFrogBlog II<br /><br /> Alan Cleaver<br /><br /> Steve Rhodes<br /> Divergent learner<br /><br /><br /><br /> Samfield<br /><br /><br /><br /><br />52<br />
  55. 55. Christine KoehlerMédiateur Créatrice d'espaces de dialogue et de coopé<br />Email :<br />Mediateur_<br />