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What is CiviCRM?
• Open source CRM software
• Designed for Non-Profits, Membership and
 Advocacy Organizations
• Translated and localised
• Regular NTEN overall grade of A
• Integrated with Drupal, Joomla! and
 Wordpress
Key CRM Features

• Manage constituents
• Flexible search capabilities
• Strong reporting
• Highly extensible
• Free and Open Source
Contributions & Memberships
• Confirmations and reminders
• Online / offline donations
• Several payment processors
• Self-service member signup and
renewal
• Tracks member status
Event Management

• Multiple publish locations
• Confirmation and reminders
• Price sets
• Offline tools
Bulk Mail

• High-capacity broadcast email
• Fixed or “smart” groups
• Personalise via mail-merge
• Marketing tracking
Other cool features…
• Tell-a-friend
• Social sharing
• Personal fundraising pages
• CiviMobile
• CiviCase
• CiviGrant
• CiviEngage
Who’s Using CiviCRM
• WikiMedia Foundation
• Amnesty International
• Electronic Frontiers Foundation (Soon EFA)
• Voiceless
• PILCH Victoria
• Greens party of Australia and NZ
• Several branches of Liberal party
• And many more with contact databases from hundreds to
 millions…
Evaluating CiviCRM
• Free software… BUT, requires technical skills OR budget
 for expert
• Rapidly evolving and changing
• Growing integrator ecosystem
• “Specialized” hosting companies


Do you need a web-based non-profit focused CRM, with
the current feature-set AND integrated with a Content
Management application?
Integrate and Customize
• CiviCRM Profiles and custom data
• Import and Export data
• Custom screen layouts (templating)
• Custom search framework
• Public API's - allow other tools to
insert, update and retrieve CRM data
Wrap up
Chris Ward
@chrischinch
chrischinchilla.com
I work for moatmedia.com


Melbourne meetup – www.meetup.com/MelbourneCiviCRM
DEMO TIME…

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CiviCRM and Wordpress

  • 1.
  • 2. What is CiviCRM? • Open source CRM software • Designed for Non-Profits, Membership and Advocacy Organizations • Translated and localised • Regular NTEN overall grade of A • Integrated with Drupal, Joomla! and Wordpress
  • 3. Key CRM Features • Manage constituents • Flexible search capabilities • Strong reporting • Highly extensible • Free and Open Source
  • 4. Contributions & Memberships • Confirmations and reminders • Online / offline donations • Several payment processors • Self-service member signup and renewal • Tracks member status
  • 5. Event Management • Multiple publish locations • Confirmation and reminders • Price sets • Offline tools
  • 6. Bulk Mail • High-capacity broadcast email • Fixed or “smart” groups • Personalise via mail-merge • Marketing tracking
  • 7. Other cool features… • Tell-a-friend • Social sharing • Personal fundraising pages • CiviMobile • CiviCase • CiviGrant • CiviEngage
  • 8. Who’s Using CiviCRM • WikiMedia Foundation • Amnesty International • Electronic Frontiers Foundation (Soon EFA) • Voiceless • PILCH Victoria • Greens party of Australia and NZ • Several branches of Liberal party • And many more with contact databases from hundreds to millions…
  • 9. Evaluating CiviCRM • Free software… BUT, requires technical skills OR budget for expert • Rapidly evolving and changing • Growing integrator ecosystem • “Specialized” hosting companies Do you need a web-based non-profit focused CRM, with the current feature-set AND integrated with a Content Management application?
  • 10. Integrate and Customize • CiviCRM Profiles and custom data • Import and Export data • Custom screen layouts (templating) • Custom search framework • Public API's - allow other tools to insert, update and retrieve CRM data
  • 11. Wrap up Chris Ward @chrischinch chrischinchilla.com I work for moatmedia.com Melbourne meetup – www.meetup.com/MelbourneCiviCRM

Editor's Notes

  1. http://civiword.local/