Beyond Shiny And New - for NAC

Chris Brogan
Chris BroganPresident at Human Business Works
beyond shiny and new:
how a business uses
social media tools
chris brogan - new marketing labs
chris@chrisbrogan.com
@chrisbrogan
#nac09
me
typist
Beyond Shiny And New - for NAC
speaking of ME

if at any point during my presentation, i go
into how awesome i am, or talk about
myself, PLEASE shout loudly “ME!”

now ask me why
Beyond Shiny And New - for NAC
wiifm
landscape / starter moves
goal of our time
connect wild ideas to actionable steps
Beyond Shiny And New - for NAC
Beyond Shiny And New - for NAC
these tools aren’t crazy
awareness, leadgen, sales
they drive a strategy
listening, experience, presence
listening
05_ listening
Beyond Shiny And New - for NAC
Beyond Shiny And New - for NAC
Beyond Shiny And New - for NAC
http://search.twitter.com
http://blogsearch.google.com
http://www.technorati.com
http://www.alltop.com


http://google.com/reader

Google the phrase “grow bigger ears.”
Beyond Shiny And New - for NAC
experience
06_ experience




                 HTTP://WWW.FLICKR.COM/PHOTOS/RICHARDSTOWEY/118272308/
Beyond Shiny And New - for NAC
Beyond Shiny And New - for NAC
Beyond Shiny And New - for NAC
Beyond Shiny And New - for NAC
Beyond Shiny And New - for NAC
Beyond Shiny And New - for NAC
Beyond Shiny And New - for NAC
Beyond Shiny And New - for NAC
Beyond Shiny And New - for NAC
Beyond Shiny And New - for NAC
Beyond Shiny And New - for NAC
Beyond Shiny And New - for NAC
presence
07_ presence
Beyond Shiny And New - for NAC
HTTP://WWW.FLICKR.COM/PHOTOS/MICHELLARDI/3046087654/
HTTP://WWW.FLICKR.COM/PHOTOS/MICHELLARDI/3046087654/
reward the faithful
my canadian club experience
Beyond Shiny And New - for NAC
Beyond Shiny And New - for NAC
Beyond Shiny And New - for NAC
Beyond Shiny And New - for NAC
engagement is hard
what I saw when I looked at some sites
Beyond Shiny And New - for NAC
Beyond Shiny And New - for NAC
Beyond Shiny And New - for NAC
HTTP://WWW.FLICKR.COM/PHOTOS/LASZLO-PHOTO/110887315/
make an online presence
setting up a few accounts
Beyond Shiny And New - for NAC
Beyond Shiny And New - for NAC
Beyond Shiny And New - for NAC
Beyond Shiny And New - for NAC
Beyond Shiny And New - for NAC
Beyond Shiny And New - for NAC
twitter
facebook
linkedin
yelp
upcoming.org
dopplr
some tools to look into
sick of hearing about twitter yet?
Beyond Shiny And New - for NAC
Beyond Shiny And New - for NAC
Beyond Shiny And New - for NAC
Beyond Shiny And New - for NAC
Beyond Shiny And New - for NAC
tools
twitter , facebook, blogs, email marketing
private community, location-based apps

physical tools: flip , podcasting, mobile
listening as marketing
the roger smith hotel, new york city
Beyond Shiny And New - for NAC
Beyond Shiny And New - for NAC
Beyond Shiny And New - for NAC
Beyond Shiny And New - for NAC
cafe-shaped conversations
how do you make meaningful relationships?
how does it bring in leads?
Beyond Shiny And New - for NAC
Beyond Shiny And New - for NAC
Beyond Shiny And New - for NAC
Beyond Shiny And New - for NAC
Beyond Shiny And New - for NAC
Beyond Shiny And New - for NAC
Beyond Shiny And New - for NAC
Beyond Shiny And New - for NAC
Beyond Shiny And New - for NAC
connect connect
build small powerful networks
Beyond Shiny And New - for NAC
Beyond Shiny And New - for NAC
some resources
Google:

“grow bigger ears”
“if I started today”
“chrisbrogan outposts”

http://www.chrisbrogan.com/best-of/
questions?
chris@chrisbrogan.com
twitter.com/chrisbrogan
617.759.3639
1 of 82

Recommended

Social Media Marketing in Minutes Per Day by
Social Media Marketing in Minutes Per DaySocial Media Marketing in Minutes Per Day
Social Media Marketing in Minutes Per DayMarki Lemons Ryhal
1.9K views36 slides
How To Make Your YouTube Channel Awesome by
How To Make Your YouTube Channel AwesomeHow To Make Your YouTube Channel Awesome
How To Make Your YouTube Channel AwesomeDigital Business Academy
1.3K views14 slides
Brigitta Schlumpf - Wuzzon Company - Pytch/LiveWire Seminar: Succesvol groeie... by
Brigitta Schlumpf - Wuzzon Company - Pytch/LiveWire Seminar: Succesvol groeie...Brigitta Schlumpf - Wuzzon Company - Pytch/LiveWire Seminar: Succesvol groeie...
Brigitta Schlumpf - Wuzzon Company - Pytch/LiveWire Seminar: Succesvol groeie...Ayman van Bregt
444 views19 slides
Got Something To Say On SlideShare? Here Is How To Get Noticed by
Got Something To Say On SlideShare? Here Is How To Get NoticedGot Something To Say On SlideShare? Here Is How To Get Noticed
Got Something To Say On SlideShare? Here Is How To Get NoticedDigital Business Academy
511 views14 slides
New media re created keynote tweets by
New media re created keynote tweetsNew media re created keynote tweets
New media re created keynote tweetsJorden Prussing
125 views19 slides
New media design keynote w sound by
New media design keynote w soundNew media design keynote w sound
New media design keynote w soundJorden Prussing
51 views20 slides

More Related Content

What's hot

How Blogging Brings Dialogue To Corporate Communications by
How Blogging Brings Dialogue To Corporate CommunicationsHow Blogging Brings Dialogue To Corporate Communications
How Blogging Brings Dialogue To Corporate Communicationssbooth
1.3K views47 slides
Digital Tools for Cutting Edge Journalists by
Digital Tools for Cutting Edge JournalistsDigital Tools for Cutting Edge Journalists
Digital Tools for Cutting Edge JournalistsRichard Sedley
680 views43 slides
Social Networks & PPLNs for Business English by
Social Networks & PPLNs for Business EnglishSocial Networks & PPLNs for Business English
Social Networks & PPLNs for Business EnglishGraham Stanley
852 views51 slides
How To Demo Like A Demon by
How To Demo Like A DemonHow To Demo Like A Demon
How To Demo Like A DemonDavid Crow
3.5K views36 slides
Nafsa 2015 failure is not the other 'F' word by
Nafsa 2015 failure is not the other 'F' wordNafsa 2015 failure is not the other 'F' word
Nafsa 2015 failure is not the other 'F' wordVia TRM
450 views20 slides
How2SocialMedia by Infinite Communications by
How2SocialMedia by Infinite CommunicationsHow2SocialMedia by Infinite Communications
How2SocialMedia by Infinite CommunicationsInfinite Communications
415 views33 slides

What's hot(18)

How Blogging Brings Dialogue To Corporate Communications by sbooth
How Blogging Brings Dialogue To Corporate CommunicationsHow Blogging Brings Dialogue To Corporate Communications
How Blogging Brings Dialogue To Corporate Communications
sbooth1.3K views
Digital Tools for Cutting Edge Journalists by Richard Sedley
Digital Tools for Cutting Edge JournalistsDigital Tools for Cutting Edge Journalists
Digital Tools for Cutting Edge Journalists
Richard Sedley680 views
Social Networks & PPLNs for Business English by Graham Stanley
Social Networks & PPLNs for Business EnglishSocial Networks & PPLNs for Business English
Social Networks & PPLNs for Business English
Graham Stanley852 views
How To Demo Like A Demon by David Crow
How To Demo Like A DemonHow To Demo Like A Demon
How To Demo Like A Demon
David Crow3.5K views
Nafsa 2015 failure is not the other 'F' word by Via TRM
Nafsa 2015 failure is not the other 'F' wordNafsa 2015 failure is not the other 'F' word
Nafsa 2015 failure is not the other 'F' word
Via TRM450 views
Social Media for Beginners by Cathy Germano
 Social Media for Beginners Social Media for Beginners
Social Media for Beginners
Cathy Germano363 views
Social Media Marketing Best Practices Made Easy by Laura Wallis
Social Media Marketing Best Practices Made EasySocial Media Marketing Best Practices Made Easy
Social Media Marketing Best Practices Made Easy
Laura Wallis2.9K views
Sprint & Social Media: The Million Dollar Question by Gravity Summit
Sprint & Social Media: The Million Dollar QuestionSprint & Social Media: The Million Dollar Question
Sprint & Social Media: The Million Dollar Question
Gravity Summit1.4K views
How to Nail Your Next Job Interview by 2820press
How to Nail Your Next Job InterviewHow to Nail Your Next Job Interview
How to Nail Your Next Job Interview
2820press528 views
Down & Dirty Social Media by Laura Solomon
Down & Dirty Social MediaDown & Dirty Social Media
Down & Dirty Social Media
Laura Solomon182 views
Jeannie social netwoking report by Marq2014
Jeannie social netwoking reportJeannie social netwoking report
Jeannie social netwoking report
Marq201455 views
Social Networking Report by Marq2014
Social Networking ReportSocial Networking Report
Social Networking Report
Marq2014179 views
Using Blogs and Social Media: Your Ticket to Gaining Presence, Visibility and... by Kevin O'Keefe
Using Blogs and Social Media: Your Ticket to Gaining Presence, Visibility and...Using Blogs and Social Media: Your Ticket to Gaining Presence, Visibility and...
Using Blogs and Social Media: Your Ticket to Gaining Presence, Visibility and...
Kevin O'Keefe1.6K views

Similar to Beyond Shiny And New - for NAC

AAF Amarillo - Growing Your Agency From The Inside Out by
AAF Amarillo - Growing Your Agency From The Inside OutAAF Amarillo - Growing Your Agency From The Inside Out
AAF Amarillo - Growing Your Agency From The Inside OutEd Schipul
932 views35 slides
Leveraging Social Media Platforms; Techniques and Tools to Monitor and Measur... by
Leveraging Social Media Platforms; Techniques and Tools to Monitor and Measur...Leveraging Social Media Platforms; Techniques and Tools to Monitor and Measur...
Leveraging Social Media Platforms; Techniques and Tools to Monitor and Measur...Michael Pranikoff
2.3K views67 slides
Techniques to Monitor & Measure Social Media For Managing Brand Reputation – ... by
Techniques to Monitor & Measure Social Media For Managing Brand Reputation – ...Techniques to Monitor & Measure Social Media For Managing Brand Reputation – ...
Techniques to Monitor & Measure Social Media For Managing Brand Reputation – ...Michael Pranikoff
958 views41 slides
Infinite Possibilities - Giant Conference 2015 by
Infinite Possibilities - Giant Conference 2015Infinite Possibilities - Giant Conference 2015
Infinite Possibilities - Giant Conference 2015Denise Jacobs
8.3K views131 slides
In search of the perfect customer journey - Manchester by
In search of the perfect customer journey - ManchesterIn search of the perfect customer journey - Manchester
In search of the perfect customer journey - ManchesterRachel Aldighieri
855 views50 slides
Digital Marketing Diploma - Module 03: Social Media Management by
Digital Marketing Diploma - Module 03: Social Media ManagementDigital Marketing Diploma - Module 03: Social Media Management
Digital Marketing Diploma - Module 03: Social Media ManagementTamer Abdulbaky, MBA
568 views36 slides

Similar to Beyond Shiny And New - for NAC(20)

AAF Amarillo - Growing Your Agency From The Inside Out by Ed Schipul
AAF Amarillo - Growing Your Agency From The Inside OutAAF Amarillo - Growing Your Agency From The Inside Out
AAF Amarillo - Growing Your Agency From The Inside Out
Ed Schipul932 views
Leveraging Social Media Platforms; Techniques and Tools to Monitor and Measur... by Michael Pranikoff
Leveraging Social Media Platforms; Techniques and Tools to Monitor and Measur...Leveraging Social Media Platforms; Techniques and Tools to Monitor and Measur...
Leveraging Social Media Platforms; Techniques and Tools to Monitor and Measur...
Michael Pranikoff2.3K views
Techniques to Monitor & Measure Social Media For Managing Brand Reputation – ... by Michael Pranikoff
Techniques to Monitor & Measure Social Media For Managing Brand Reputation – ...Techniques to Monitor & Measure Social Media For Managing Brand Reputation – ...
Techniques to Monitor & Measure Social Media For Managing Brand Reputation – ...
Michael Pranikoff958 views
Infinite Possibilities - Giant Conference 2015 by Denise Jacobs
Infinite Possibilities - Giant Conference 2015Infinite Possibilities - Giant Conference 2015
Infinite Possibilities - Giant Conference 2015
Denise Jacobs8.3K views
In search of the perfect customer journey - Manchester by Rachel Aldighieri
In search of the perfect customer journey - ManchesterIn search of the perfect customer journey - Manchester
In search of the perfect customer journey - Manchester
Rachel Aldighieri855 views
Digital Marketing Diploma - Module 03: Social Media Management by Tamer Abdulbaky, MBA
Digital Marketing Diploma - Module 03: Social Media ManagementDigital Marketing Diploma - Module 03: Social Media Management
Digital Marketing Diploma - Module 03: Social Media Management
PRSA Georgia Personal Brand Era talk by Ed Schipul by Ed Schipul
PRSA Georgia Personal Brand Era talk by Ed SchipulPRSA Georgia Personal Brand Era talk by Ed Schipul
PRSA Georgia Personal Brand Era talk by Ed Schipul
Ed Schipul2.1K views
Like Minds Immersive on Social Media for Small Business, October 2010 by Joanne Jacobs
Like Minds Immersive on Social Media for Small Business, October 2010Like Minds Immersive on Social Media for Small Business, October 2010
Like Minds Immersive on Social Media for Small Business, October 2010
Joanne Jacobs559 views
Reach Hacking: Strategic Marketing for Startups by Blake Robinson
Reach Hacking: Strategic Marketing for StartupsReach Hacking: Strategic Marketing for Startups
Reach Hacking: Strategic Marketing for Startups
Blake Robinson2.4K views
Why analytics are useful, with links & resources (1) by Simon Cocking
Why analytics are useful, with links & resources (1)Why analytics are useful, with links & resources (1)
Why analytics are useful, with links & resources (1)
Simon Cocking718 views
Social Media Strategy by Startup Lifecycle Stage by Oliver Moser
Social Media Strategy by Startup Lifecycle StageSocial Media Strategy by Startup Lifecycle Stage
Social Media Strategy by Startup Lifecycle Stage
Oliver Moser2.2K views
Social Media Basics: Twitter, Facebook and What's New by Debbie Friez
Social Media Basics: Twitter, Facebook and What's NewSocial Media Basics: Twitter, Facebook and What's New
Social Media Basics: Twitter, Facebook and What's New
Debbie Friez821 views
How to use social media professionally by Anastasia Ashman
How to use social media professionallyHow to use social media professionally
How to use social media professionally
Anastasia Ashman692 views
2020 06 MIT Enterprise Forum - Assets & Attributes of Successful Companies & ... by Gillian Muessig
2020 06 MIT Enterprise Forum - Assets & Attributes of Successful Companies & ...2020 06 MIT Enterprise Forum - Assets & Attributes of Successful Companies & ...
2020 06 MIT Enterprise Forum - Assets & Attributes of Successful Companies & ...
Gillian Muessig220 views
Using Social Media Professionally by Tara Agacayak
Using Social Media ProfessionallyUsing Social Media Professionally
Using Social Media Professionally
Tara Agacayak1.6K views
Navigating Social Media for SDSU Extension by Scott Meyer
Navigating Social Media for SDSU ExtensionNavigating Social Media for SDSU Extension
Navigating Social Media for SDSU Extension
Scott Meyer377 views
A look at Social Media for Business by Katie Laird
A look at Social Media for BusinessA look at Social Media for Business
A look at Social Media for Business
Katie Laird1.1K views
Getting Customers - Revenue from Day One by Analytive
Getting Customers - Revenue from Day OneGetting Customers - Revenue from Day One
Getting Customers - Revenue from Day One
Analytive2.3K views

More from Chris Brogan

Cultivating Visibility by
Cultivating VisibilityCultivating Visibility
Cultivating VisibilityChris Brogan
2.7K views39 slides
Google+ for Business by
Google+ for BusinessGoogle+ for Business
Google+ for BusinessChris Brogan
726 views17 slides
Digital Marketing Training for Riga by
Digital Marketing Training for RigaDigital Marketing Training for Riga
Digital Marketing Training for RigaChris Brogan
3.7K views39 slides
Trust Agents-BMA by
Trust Agents-BMATrust Agents-BMA
Trust Agents-BMAChris Brogan
3K views39 slides
Marketing With Social Media by
Marketing With Social MediaMarketing With Social Media
Marketing With Social MediaChris Brogan
753 views38 slides
Social Media and the Sales Cycle by
Social Media and the Sales CycleSocial Media and the Sales Cycle
Social Media and the Sales CycleChris Brogan
1.2K views87 slides

More from Chris Brogan(16)

Cultivating Visibility by Chris Brogan
Cultivating VisibilityCultivating Visibility
Cultivating Visibility
Chris Brogan2.7K views
Google+ for Business by Chris Brogan
Google+ for BusinessGoogle+ for Business
Google+ for Business
Chris Brogan726 views
Digital Marketing Training for Riga by Chris Brogan
Digital Marketing Training for RigaDigital Marketing Training for Riga
Digital Marketing Training for Riga
Chris Brogan3.7K views
Marketing With Social Media by Chris Brogan
Marketing With Social MediaMarketing With Social Media
Marketing With Social Media
Chris Brogan753 views
Social Media and the Sales Cycle by Chris Brogan
Social Media and the Sales CycleSocial Media and the Sales Cycle
Social Media and the Sales Cycle
Chris Brogan1.2K views
Rise of the Trust Agent by Chris Brogan
Rise of the Trust AgentRise of the Trust Agent
Rise of the Trust Agent
Chris Brogan5.6K views
Trust Agents for Publishers by Chris Brogan
Trust Agents for PublishersTrust Agents for Publishers
Trust Agents for Publishers
Chris Brogan1.1K views
you shall know us by our dialtone by Chris Brogan
you shall know us by our dialtoneyou shall know us by our dialtone
you shall know us by our dialtone
Chris Brogan805 views
Social Media for Publishers by Chris Brogan
Social Media for PublishersSocial Media for Publishers
Social Media for Publishers
Chris Brogan3.9K views
How the Internet Changes Everything Again by Chris Brogan
How the Internet Changes Everything AgainHow the Internet Changes Everything Again
How the Internet Changes Everything Again
Chris Brogan602 views
From Cowpaths to Mastadons by Chris Brogan
From Cowpaths to MastadonsFrom Cowpaths to Mastadons
From Cowpaths to Mastadons
Chris Brogan916 views

Recently uploaded

terms_2.pdf by
terms_2.pdfterms_2.pdf
terms_2.pdfJAWADIQBAL40
51 views8 slides
voice logger software aegis.pdf by
voice logger software aegis.pdfvoice logger software aegis.pdf
voice logger software aegis.pdfNirmal Sharma
23 views1 slide
Assignment 4: Reporting to Management.pptx by
Assignment 4: Reporting to Management.pptxAssignment 4: Reporting to Management.pptx
Assignment 4: Reporting to Management.pptxBethanyAline
17 views20 slides
valuation firm. by
valuation firm.valuation firm.
valuation firm.NandniDhyani
15 views2 slides
Why are KPIs(key performance indicators) important? by
Why are KPIs(key performance indicators) important? Why are KPIs(key performance indicators) important?
Why are KPIs(key performance indicators) important? Epixel MLM Software
7 views17 slides

Recently uploaded(20)

voice logger software aegis.pdf by Nirmal Sharma
voice logger software aegis.pdfvoice logger software aegis.pdf
voice logger software aegis.pdf
Nirmal Sharma23 views
Assignment 4: Reporting to Management.pptx by BethanyAline
Assignment 4: Reporting to Management.pptxAssignment 4: Reporting to Management.pptx
Assignment 4: Reporting to Management.pptx
BethanyAline17 views
Why are KPIs(key performance indicators) important? by Epixel MLM Software
Why are KPIs(key performance indicators) important? Why are KPIs(key performance indicators) important?
Why are KPIs(key performance indicators) important?
SUGAR cosmetics ppt by shafrinn5
SUGAR cosmetics pptSUGAR cosmetics ppt
SUGAR cosmetics ppt
shafrinn536 views
bookmyshow-1.pptx by 125071035
bookmyshow-1.pptxbookmyshow-1.pptx
bookmyshow-1.pptx
12507103510 views
PMU Launch - Guaranteed Slides by pmulaunch
PMU Launch - Guaranteed SlidesPMU Launch - Guaranteed Slides
PMU Launch - Guaranteed Slides
pmulaunch14 views
Group and Teams: Increasing Cooperation and Reducing Conflict by Seta Wicaksana
Group and Teams: Increasing Cooperation and Reducing Conflict Group and Teams: Increasing Cooperation and Reducing Conflict
Group and Teams: Increasing Cooperation and Reducing Conflict
Seta Wicaksana17 views
Imports Next Level.pdf by Bloomerang
Imports Next Level.pdfImports Next Level.pdf
Imports Next Level.pdf
Bloomerang72 views
NewBase 23 November 2023 Energy News issue - 1676 by Khaled Al Awadi_compre... by Khaled Al Awadi
NewBase  23 November 2023  Energy News issue - 1676 by Khaled Al Awadi_compre...NewBase  23 November 2023  Energy News issue - 1676 by Khaled Al Awadi_compre...
NewBase 23 November 2023 Energy News issue - 1676 by Khaled Al Awadi_compre...
Khaled Al Awadi17 views
See the new MTN tariffs effected November 28, 2023 by Kweku Zurek
See the new MTN tariffs effected November 28, 2023See the new MTN tariffs effected November 28, 2023
See the new MTN tariffs effected November 28, 2023
Kweku Zurek29.4K views
Businesses to Start in 2024.pdf by Dante St James
Businesses to Start in 2024.pdfBusinesses to Start in 2024.pdf
Businesses to Start in 2024.pdf
Dante St James16 views

Beyond Shiny And New - for NAC