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Design  in the trenches Chris Bernard, User Experience Evangelist, Microsoft
[object Object],[object Object],[object Object],[object Object]
 
UX
 
 
Beginnings
Xerox Star
 
 
Experience  Rewarding Moments
For Microsoft, it started with a clear sense of  mission … ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
User Experience  principles ,[object Object],[object Object],[object Object],[object Object]
Office User Experience Design
Word 1.0
Word 6.0
Word 97
Running into Fitt’s Law
Nathan Myhrvold's 1 st  law of software “ Software is a gas”
 
Adaptive Menus: Office 2000 “ Long” Menu “ Short” Menu
Rafted Toolbars: Office 2000
Task Panes: Office XP
Some Tipping Points
Word  Menus Word 1.0 50 Word 6.0 100 Word 97 200 Word 2003 250+
Tool  Menus  &   Task  Panes Word 1.0 2 Word 6.0 7 Word 97 15 Word 2000 30   menus 50   task panes
Time for a change
Fast at any Speed
Avoiding the Junk Drawer
Mastering Details obsession to detail
Contextual Tabs
Dropdown Gallery
Grid Layout Gallery
In-Ribbon Gallery
Quick Access and Magic Corners
Mini-Toolbar: Closer to the Cursor
Larger control labels
The Ribbon for Word
The Ribbon for Excel
The Ribbon for PowerPoint
 
Vista User Experience Design
Design  Goals Make getting what  you  need efficient  &  easy Make getting the results you  want  in Windows more… visual  &  direct Make people feel  great  about their experience… creating a  positive  emotional experience
 
First Impressions
Set up and welcome
Start menu, Start button
Taskbar & Tray
Window management
Glass window frames
 
Live Icons (thumbnails)
Explorer
Common File Dialogs
Top 200 error messages and notifications removed, fixed or improved
Control Panel
Our Process
Customer  research
 
Selected usability focused projects for  Office 2007 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Selected usability focused projects for  Vista ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The Paper Prototype
1000 Card Pickup
Measuring results
What Microsoft has  learned
people want  more  functionality but want it to be presented as  less Source: Jakob Nielsen
the  experience  is not part of the product— the product is part of the  experience
The  experience  is the product
Where to  learn  more ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Designing at Microsoft
Question & Answer?
Thank you
 

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Design In The Trenches With Chris Bernard

Editor's Notes

  1. Hi, I’m Chris Bernard, a User Experience Evangelist for Microsoft. In this session we are going to take a bit of a different tact and talk about how Microsoft has been walking the walk with User Experience in designing some of their own products. We’ll discuss some of challenges we’ve had, how design has evolved at Microsoft over time, and how we applied some principals and practices that are central to effective user experience. Finally, throughout this conversation will discuss what it’s like to work as a designer at Microsoft and have time for some questions at the end of the presentation and demonstrations. So, let’s get started. As someone that’s been a practicing interaction designer for a number of years