Lga paper 120710

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Lga paper 120710

  1. 1. Networked Governance and Social Innovation<br />Dr Chris Yapp<br />Chris_yapp@hotmail.co.uk<br />The ContinuousImprovement Practice™<br />Many small advantages make many large ones<br />
  2. 2. Toffler’s Third Wave<br />July 10<br />Size of<br />Economy<br />Information<br />KNOWLEDGE<br />Industry<br />Agriculture<br />CAPITAL<br />LAND<br />Time<br />2<br />1970<br />The ContinuousImprovement Practice™<br />Many small advantages make many large ones<br />
  3. 3. The Big Society<br />Community<br />Private<br />Public<br />Business<br />Voluntary<br />Citizen<br />The ContinuousImprovement Practice™<br />Many small advantages make many large ones<br />
  4. 4. 13/07/2010<br />4<br />Social Innovations of the Industrial Society<br />Limited Liability Company<br />Co-op, Mutuals, Friendly societies, Building societies<br />Trade Unions<br />Schools, Libraries, Museums, Modern University<br />Police, Fire Services<br />NHS<br />Local Authorities<br />….<br />The ContinuousImprovement Practice™<br />Many small advantages make many large ones<br />
  5. 5. Friendly Societies<br />Mutual, Fraternal, Benevolent Societies<br />1793, Friendly Societies Act<br />Provided finance,insurance, welfare, health services to members<br />Some organised on religious lines<br />Affiliations between bodies<br />Credit Unions<br />The ContinuousImprovement Practice™<br />Many small advantages make many large ones<br />
  6. 6. Building Societies<br />1774, Birmingham Building Society<br />Terminating Building Societies<br />Permanent Building Societies<br />1874, Building Societies Act<br />‘000s of Local Societies at peak<br />BSA<br />Mergers<br />1980s, Demutualisation<br />Home Ownership promoted by Private not-for-profit sector with Tax incentives<br />The ContinuousImprovement Practice™<br />Many small advantages make many large ones<br />
  7. 7. Co-operative Movement<br />1498, Aberdeen “Shore Porter’s Society”<br />1761, Fenwick Weavers : first consumer co-operative<br />Robert Owen<br />William King<br />1844, Rochdale Pioneers<br />CRS/CWS/Co-op<br />The ContinuousImprovement Practice™<br />Many small advantages make many large ones<br />
  8. 8. 13/07/2010<br />8<br />Social Innovations of the Information Society<br />Post Office<br />BBC<br />BT<br />OU<br />….<br />The ContinuousImprovement Practice™<br />Many small advantages make many large ones<br />
  9. 9. Some Important Learning<br />1850, Public Library Act<br />1870, Forster Education Act<br />1840s, Railway Mania<br />Canals, Telegraph...<br />LSE was a mutual till 2001<br />BPSL(ex-BACS) still is<br />New Organisational forms with new funding mechanisms<br />Markets better at exploiting infrastructure than building it<br />Need for “Patient Capital”: Bonds<br />The ContinuousImprovement Practice™<br />Many small advantages make many large ones<br />
  10. 10. The Vertically-integrated Organisation<br />The ContinuousImprovement Practice™<br />Many small advantages make many large ones<br />
  11. 11. Beyond the “vertically-integrated organisation”<br />Supply-chain integration, JIT, Re-engineering<br />Outsourcing<br />Property<br />Catering<br />HR and Finance<br />Security<br />IT<br />Shared Services<br />Partnerships<br />Joined-up Government<br />The ContinuousImprovement Practice™<br />Many small advantages make many large ones<br />
  12. 12. Outsourcing<br />Problems<br />Contractual inflexibility<br />Hollowed-out communities<br />Benefits<br />Specialist Providers<br />Economies of Scale<br />The ContinuousImprovement Practice™<br />Many small advantages make many large ones<br />
  13. 13. MIT90s paradigm<br />July 10<br />External environment<br />People and<br /> Roles<br />The<br />Organisation<br /> Strategy<br />Management<br />Processes<br /> IT<br />Organisation<br /> Design<br />13<br />The ContinuousImprovement Practice™<br />Many small advantages make many large ones<br />
  14. 14. MIT90s paradigm<br />July 10<br />Organisational<br />Culture<br />External environment<br />People and<br />Roles<br />The <br />Organisation<br />Management<br />Processes<br /> Strategy<br /> IT<br />Organisation<br />Design<br />14<br />The ContinuousImprovement Practice™<br />Many small advantages make many large ones<br />
  15. 15. 5 Levels of Transformation<br />July 10<br />Degree of<br />Transformation<br />Scope Redefinition<br />Network Redesign<br />External<br />Internal<br />Process Redesign<br />Revolutionary<br />Evolutionary<br />Internal Integration<br />Source: MIT<br />Local exploitation<br />Extent of benefits<br />15<br />The ContinuousImprovement Practice™<br />Many small advantages make many large ones<br />
  16. 16. ICT and Organisational Design<br />Divide Organisation into operational units<br />Build in co-ordinating mechanisms<br />Automate Processes<br />Provide information to management<br />The ContinuousImprovement Practice™<br />Many small advantages make many large ones<br />
  17. 17. Shamrock Organisation<br />Core<br />Organisation<br />Contracted Fringe<br />Part-time<br />Help<br />Customer<br />Source: Charles Handy<br />The ContinuousImprovement Practice™<br />Many small advantages make many large ones<br />
  18. 18. Shamrock Organisation<br />Integrator/Prime Contractor<br />Economies of Scale<br />Core<br />Organisation<br />Contracted Fringe<br />Part-time<br />Help<br />Customer<br />Peaks and Troughs<br />Self-Service<br />Source: Charles Handy<br />The ContinuousImprovement Practice™<br />Many small advantages make many large ones<br />
  19. 19. Organisational Ethos<br />Early 20th Century<br />Organisations charge for doing something for a citizen, community or customer<br />Early 21st Century<br />Organisations charge for helping a citizen, community or customer to do something for themselves<br />The ContinuousImprovement Practice™<br />Many small advantages make many large ones<br />
  20. 20. New Wave<br />Amazon<br />eBay<br />Skype<br />Facebook<br />Google<br />…<br />Social Enterprise<br />Community Interest companies<br />13/07/2010<br />20<br />The ContinuousImprovement Practice™<br />Many small advantages make many large ones<br />
  21. 21. Cloud Computing<br />The ContinuousImprovement Practice™<br />Many small advantages make many large ones<br />July 10<br />21<br />
  22. 22. Web 2.0 and Broadband<br />A New Utility<br />Open standards, technology and data<br />“Mash-ups”<br />Inter-organisational systems<br />Anytime, anywhere on any device<br />Location-based<br />Crowd-sourcing/Social Networking<br />Economies of Scope and Reach<br />The ContinuousImprovement Practice™<br />Many small advantages make many large ones<br />
  23. 23. Community Sourcing<br />Legal<br />Legal<br />Council Services<br />Recruitment<br />Recruitment<br />Recruitment<br />Accounting<br />Accounting<br />Accounting<br />Property<br />Property<br />LEP<br />Local Employer<br />Business<br />Start-up<br />Social<br />Enterprise<br />The ContinuousImprovement Practice™<br />Many small advantages make many large ones<br />
  24. 24. Minority Languages<br />Council Services<br />FE College<br />Private<br />Services<br />EFL/ESOL<br />Voluntary Services<br />Community Site<br />Somali<br />Community<br />The ContinuousImprovement Practice™<br />Many small advantages make many large ones<br />
  25. 25. Diabetes-Public Health<br />Council Services<br />NHS<br />Voluntary Services<br />Community Site<br />Pakistani<br />Community<br />Community Site<br />Blackbird Leys<br />The ContinuousImprovement Practice™<br />Many small advantages make many large ones<br />
  26. 26. Alzheimer's Support<br />Adult Social Care<br />NHS<br />Voluntary Services<br />Community Site<br />Community Site<br />Carers<br />Patient<br />The ContinuousImprovement Practice™<br />Many small advantages make many large ones<br />
  27. 27. Housing Association<br />Council Services<br />Electrician<br />Legal<br />Recruitment<br />Recruitment<br />Plumber<br />Accounting<br />Accounting<br />Decorator<br />Property<br />Housing Association<br />Tenants<br />The ContinuousImprovement Practice™<br />Many small advantages make many large ones<br />
  28. 28. In Conclusion<br />Economies of scale and scope<br />From bureaucracy to ad-hocracy<br />Self-service society<br />What Powers do Local authorities have now?<br />What Powers do they need?<br />Community sourcing<br />Localism<br />The ContinuousImprovement Practice™<br />Many small advantages make many large ones<br />

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