Using your new Yealink desktop handset

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Introductory presentation on using your new Yealink desktop handset with our IPcortex phone system.

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  • Using your new Yealink desktop handset

    1. 1. Telephone System Training
    2. 2. New phones?• We are replacing our seven year old system• The new system and all phones are here on site• We’re just finishing the setup• The new system will go live late this week or early next
    3. 3. What do I need to do?• Expect a new phone on your desk or in your workroom• Keep using your old phone until we advise otherwise• Look out for updates posted in the Moodle News and Announcements forum
    4. 4. The Phone
    5. 5. The Keypad
    6. 6. The Display•§
    7. 7. Phone Contacts• Press the Directory soft-button to access the College directory of contacts• Follow on-screen prompts to browse the list and call contacts
    8. 8. Making a Call• Pick up the handsetor• press the Speaker button• Dial 9 if you need an outside line• Dial the external or extension number
    9. 9. Answering a Call• Pick up the handsetor• Press the Speaker button to answer hands- free
    10. 10. Mute• Press the X button to mute the microphone• Press the X button again to re-enable the microphone
    11. 11. Hold• Press the Hold soft-button to place a caller on hold• Press the Hold soft button again to resume the call
    12. 12. Ending a Call• Replace the handsetor• Press the Speaker button if you were talking hands-free
    13. 13. Voicemail• Sign in by pressing **1• Follow the audio prompts• Press 1 to listen to your* messages• Sign out by pressing **2*messages are yours and yours alone - you have your own voice mailbox!
    14. 14. Advanced Features• Call transfer• Personal contact list• Call forwarding• Call transfers• Speed dials
    15. 15. There’s more...• Look in the Learning and Development Moodle course for more materials• Come along to a drop-in session that we will be offering after term has started• Make use of the Hub to ask for help• Post your tips in the Hub FAQs and Staff Discussion Forum

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