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Did you know that more than 67% of cosnumers check online reviews before selecting a local business? 7 out of 10 consumers TRUST what others have to say about your business online whether it's true or not. When people are unhappy with the product or service they'll receive, they don't waste any time talking to the web to let the world know how they feel including review sites, social networking sites, blogs and more. Internet Technology is GREAT, But It Has Caused Problems for Small Local Businesses. The Web has changed the way consumers spend their money. It has also changed the way your business can truly CONNECT with your local target market. When your customers have a bad experience or unresolved issue it can lead to lost revenue if you're not careful. Could Online Reputation Management Be The Missing Piece of the Puzzle for YOUR Small Business? With a bad online reputation, you could lose existing customers, find it difficult to get new customers and give your competitors ammunition to use against you which could lead to financial loss. Stay on top of what's being said about your business. Respond to customer comments and work to build a positive online image for your company. Contact us for more information about how reputation management can help you connect with your local consumers.