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Online Interaction:     lever for     a  Social Learning                       Nancy White              Full Circle Associ...
Social learning is learning that takes place at awider scale than individual or group learning, up to a societalscale, thr...
In other words,     learning         with and from          each other    in the context       of real work, life, etc.
http://www.flickr.com/photos/mrbultitude/66756603/in/photostream/Strategic Opportunity:EVERYWHERE…
Three strategic                     Complianceperspectives:                      Emergent, adaptive                       ...
Harnessing Latent Microexpertise -- The project must allow even thenarrowest of expertise. A 3rd-year algebra teacher migh...
Poor Collaboration - Breakdowns, Ideals, and CultureRypple recently published an infographic on collaboration, called Is P...
Technology has changed         what it means to         “be and learn          together”
Part 2:                        Compliance                              Emergent, adaptive learning           Strategic    ...
beyond theThink  classroom
GoSolo?Thinking,mytasks, exploring…                  http://www.flickr.com/photos/h-k-d/4777491309/
Pairs, triads and very small groups?
Reciprocal Apprenticeship                                    (Levy)http://www.flickr.com/photos/zachstern/87431231/
Fly with the flock?              http://www.flickr.com/photos/odreiuqzide/3184901242/
Roam the network?
How todecide
Use very   small groups where they are                    useful focused tasks    Use communities where they are     usef...
Cynefinhttp://en.wikipedia.org/wiki/Cynefin
TeamsNetworks                                 Sometimes(sometimes paired                        Communitiesw/ small groups...
Just do it!CBT, CD-ROMs, etc.
Communities, simulations, onlineinteractivemeetings
Networks,CommunitiesScenarios, case basedlearning, experimentation
NetworksEmergencies
Part 3: Design                      Compliance                                   Emergent, adaptive learning& Practices   ...
Design Repertoire                    Don Tapscott, Open Cities                    Collaborative
Balancing Formal & Informal• Formal programmatic efforts to change behaviors work mostly on the    rational side of human ...
Community activitiesoriented to …                                   Base material from:                                   ...
Example: KM4Dev www.km4dev.org                                            Once a year and only about                      ...
Monthly meetings with everyone Example: The Environmental                                                                 ...
Compare: KM4Dev www.km4dev.organd Environmental ResourceNetworks                                  activities              ...
FAO’s    “Nine Keys to a          SuccessfulThematic Knowledge           Networks
• discover &Facilitation & to… enable people         appropriate usefulother roles           technology                   ...
facilitatorscommunity leaderstechnology stewards    network weaversIndependent thinkers     curators       moderatorsFor e...
Let’s Look at(online)Meetings
Facilitating Online Meetings• Why? purpose• Who? + needs &   contexts• What? activities• How? tools and  practices• Measur...
Rules of Thumb• Good meeting practices     – “A bad meeting offline is even       worse online!”•   60-90 minutes of endur...
Talking & Meeting With Video                     Some rights reserved by chippenziedeutch
Interactivity• Using web meeting tools and features  – Polls  – Whiteboard  – Hand raising/speaking order• Using process  ...
We can use images to help us          establish context, make          meaning and create          memories to continue ou...
Learning how to not screw up communicating together online all the time….
With the whiteboard circle tool,put a dot in your “home” location
How to draw faces? Check out Austin Kleon and Dave Grayhttp://www.austinkleon.com/2009/07/27/how-to-draw-faces/http://www....
AFTER!
Social reporting
Facilitation & Managementhttp://community-roundtable.com/2010/01/the-value-of-community-management/http://tomhumbarger.wor...
Glenda EoyangObserve. Don’t waste a good surprise. Pause and wonder when something   unexpected arises. It may be the weak...
Learning… dangerous?Elephants in the room?
Next?                                                                        Talk, write, Skype, Tweet                    ...
Online Social Learning Practices - Benetec Slides
Online Social Learning Practices - Benetec Slides
Online Social Learning Practices - Benetec Slides
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Online Social Learning Practices - Benetec Slides

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Slides for a virtual presentation I did on November 15th for the Benetec learning event. The audio for the last 10 minutes is here: https://www.youtube.com/watch?v=2eQJkYlmp_g (webinar software failure!)

Published in: Education
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  • Hi Nancy,

    thanks again for the virtual presentation and for sharing the slides. I'm sorry we lost the audio after a while. But still, the feedback was great. Our guests really appreciated your talk!
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Online Social Learning Practices - Benetec Slides

  1. 1. Online Interaction: lever for a Social Learning Nancy White Full Circle Associates
  2. 2. Social learning is learning that takes place at awider scale than individual or group learning, up to a societalscale, through social interaction between peers. It mayor may not lead to a change in attitudes and behaviour. Morespecifically, to be considered social learning, a process must: (1)demonstrate that a change in understanding has taken placein the individuals involved; (2) demonstrate that this changegoes beyond the individual and becomes situated withinwider social units or communities of practice; and (3) occurthrough social interactions and processes between actorswithin a social network (Reed et al., 2010). http://en.wikipedia.org/wiki/Social_learning_(social_pedagogy) [1] Reed, M. S., A. C. Evely, G. Cundill, I. Fazey, J. Glass, A. Laing, J. Newig, B. Parrish, C. Prell, C. Raymond and L. C. Stringer. 2010. What is Social Learning?. Ecology and Society 15 (4): r1. [online] URL:http://www.ecologyandsociety.org/vol15/iss4/resp1/
  3. 3. In other words, learning with and from each other in the context of real work, life, etc.
  4. 4. http://www.flickr.com/photos/mrbultitude/66756603/in/photostream/Strategic Opportunity:EVERYWHERE…
  5. 5. Three strategic Complianceperspectives: Emergent, adaptive learningPart 1 - Value Strategic Team learning/doing Value Communities and… the broader strategic Strategic continuum Form Options Leadership Level of formality Design & facilitation repertoire Strategic Lifecycle practices Practices Measurable
  6. 6. Harnessing Latent Microexpertise -- The project must allow even thenarrowest of expertise. A 3rd-year algebra teacher might not have the broad expertise of anexperienced math education researcher, but that 3rd year teacher might have small elementsof expertise that exceed that of the recognized experts.Designed Serendipity -- The project needs to be easy to follow and encourageparticipation from a variety of experts. You want problems to be seen by many in the hopesthat just a few will think they have a solution they wish to contribute.Conversation Critical Mass -- One persons ideas need to be seen by others sothey create more ideas, and the conversation around all the contributions keeps theproject going.Amplifying Collective Intelligence -- The project should showcase the fact that Nielsen’s:collectively we are smarter than any one individual.Those are all great characteristics of any project. But what makes this any different than anytraditional, offline project? Nielsen offers several suggestions. Unlike a large group project with Reinventingclear divisions of labor, technology allows us to divide labor dynamically. Wikipedia certainlywould not have grown the way it did if labor had been divided statically between a set ofcontributors. Also, networked science uses market forces to direct the most attention to theproblems of greatest interest. Lastly, contributing to an online project rarely feels likemembers. discoverycommittee work, and participants can more easily ignore poor contributions or disruptive http://blog.mathed.net/2012/08/nielsens-reinventing-discovery-2005-in.html
  7. 7. Poor Collaboration - Breakdowns, Ideals, and CultureRypple recently published an infographic on collaboration, called Is PoorCollaboration Killing Your Company….Biggest breakdowns (based on 1,400 people):- 97% - a lack of alignment on objectives- 92% - deadlines impact bottom-line results- 86% - lack of collaboration or ineffective communication Michael Sampson onHow employees want collaboration to work:- wider decision making involvement- issues are truthfully and effectively discussed the cost of poorCreating a strong collaborative culture:- 1. encourage people to share ideas- 2. build brainstorming into each project- 4. limit group sizes collaboration- 3. log important communications- 5. resist the urge to direct
  8. 8. Technology has changed what it means to “be and learn together”
  9. 9. Part 2: Compliance Emergent, adaptive learning Strategic Team learning/doingForm Value Communities Strategic and… the broader Form strategic Options continuum Leadership Level of formality Strategic Design & facilitation repertoire Practices Lifecycle practices Measurable
  10. 10. beyond theThink classroom
  11. 11. GoSolo?Thinking,mytasks, exploring… http://www.flickr.com/photos/h-k-d/4777491309/
  12. 12. Pairs, triads and very small groups?
  13. 13. Reciprocal Apprenticeship (Levy)http://www.flickr.com/photos/zachstern/87431231/
  14. 14. Fly with the flock? http://www.flickr.com/photos/odreiuqzide/3184901242/
  15. 15. Roam the network?
  16. 16. How todecide
  17. 17. Use very small groups where they are useful focused tasks Use communities where they are useful  were learning needs depth, trust and focused practiceUse networks where they are useful  where diversity, diverse time cycles, scanning, curating and scaling are essential
  18. 18. Cynefinhttp://en.wikipedia.org/wiki/Cynefin
  19. 19. TeamsNetworks Sometimes(sometimes paired Communitiesw/ small groupsand communities) Jabe Bloom http://blog.jabebloom.com/?p=27 http://en.wikipedia.org/wiki/Cynefin#Description_of_the_framework
  20. 20. Just do it!CBT, CD-ROMs, etc.
  21. 21. Communities, simulations, onlineinteractivemeetings
  22. 22. Networks,CommunitiesScenarios, case basedlearning, experimentation
  23. 23. NetworksEmergencies
  24. 24. Part 3: Design Compliance Emergent, adaptive learning& Practices Strategic Value Team learning/doing Strategic Communities and… the Form broader strategic Options continuum Leadership Level of formality Design & facilitation Strategic repertoire Practices Lifecycle practices Measurability
  25. 25. Design Repertoire Don Tapscott, Open Cities Collaborative
  26. 26. Balancing Formal & Informal• Formal programmatic efforts to change behaviors work mostly on the rational side of human behavior• Informal experiential efforts can capture the emotional side• Programmatic change takes more time & costs more and encounters more resistance than "viral" change• You need both over time• A "viral" effort usually begins with a few respected "master motivators”• Insights & approaches of the motivators work best in experiential settings• Experiential momentum sustained informally & formally• The most important lesson: importance of cross- organization energy & its dependence on the informalFrom : http://blogs.hbr.org/cs/2010/04/spreading_critical_behaviors_v.html
  27. 27. Community activitiesoriented to … Base material from: Digital Habitats: Stewarding technology for communities © 2009 Wenger, White, and Smith
  28. 28. Example: KM4Dev www.km4dev.org Once a year and only about 10% do/can participate. global knowledge sharing network Email list is core of community activity When funding allows. E.G.Community knowledge supporting ShareFairwiki, content managementsystem to bring togetherresources. activities oriented to … With only one meeting a Informally via the email list year, large size and by asking/answering diversity, KM4Dev focuses questions. on enabling individual participation. Relationships Strongly external mostly via – all resources meetings and core public/shared. group. While everyone pays attention to the Base material from: community, no centralized Digital Habitats: Stewarding technology for communities efforts… © 2009 Wenger, White, and Smith
  29. 29. Monthly meetings with everyone Example: The Environmental at the university concerned about the environment, shared Resource Network calendars Bump into another member? Have a conversation, emails Awareness events, orientation for environmental student groups, workshops Blog, websit e, activities oriented to … Inviting experts to monthly meetings/events/workshopsAnyone with an interest in theenvironment can be a memberbut the network targets activestudent groups, rss Public. Minutes are shared. Network is accountable to all students who pay a Twitter, Facebook, email Members connected levy list, member directories through a shared interest drawn from the book “Red-Tails in Love: Pale Male’s Story -- A True Wildlife Drama in Central Park” by Marie Winn. Vintage Books, 2005
  30. 30. Compare: KM4Dev www.km4dev.organd Environmental ResourceNetworks activities oriented to … Base material from: Digital Habitats: Stewarding technology for communities © 2009 Wenger, White, and Smith
  31. 31. FAO’s “Nine Keys to a SuccessfulThematic Knowledge Networks
  32. 32. • discover &Facilitation & to… enable people appropriate usefulother roles technology • be in and use communities & networks (people) • express their identity • find and create content • usefully participate
  33. 33. facilitatorscommunity leaderstechnology stewards network weaversIndependent thinkers curators moderatorsFor example see:http://wenger-trayner.com/blog/leadership-groups-for-social-learning/
  34. 34. Let’s Look at(online)Meetings
  35. 35. Facilitating Online Meetings• Why? purpose• Who? + needs & contexts• What? activities• How? tools and practices• Measure? metricshttp://www.flickr.com/photos/iain/71753848/
  36. 36. Rules of Thumb• Good meeting practices – “A bad meeting offline is even worse online!”• 60-90 minutes of endurance• 7 minute chunks of attention• Multiple modalities (especially visuals)• Interactivityhttp://www.flickr.com/photos/amberandclint/3266859324/sizes/l/
  37. 37. Talking & Meeting With Video Some rights reserved by chippenziedeutch
  38. 38. Interactivity• Using web meeting tools and features – Polls – Whiteboard – Hand raising/speaking order• Using process – Maps – Chairs – Provocative questions – Just Three Words http://www.flickr.com/photos/kt/146500920/
  39. 39. We can use images to help us establish context, make meaning and create memories to continue our experience…BEVISUAL!
  40. 40. Learning how to not screw up communicating together online all the time….
  41. 41. With the whiteboard circle tool,put a dot in your “home” location
  42. 42. How to draw faces? Check out Austin Kleon and Dave Grayhttp://www.austinkleon.com/2009/07/27/how-to-draw-faces/http://www.davegrayinfo.com/2010/10/28/drawing-facial-expressions/
  43. 43. AFTER!
  44. 44. Social reporting
  45. 45. Facilitation & Managementhttp://community-roundtable.com/2010/01/the-value-of-community-management/http://tomhumbarger.wordpress.com/2009/01/13/the-importance-of-active-community-management-proved-with-real-data/
  46. 46. Glenda EoyangObserve. Don’t waste a good surprise. Pause and wonder when something unexpected arises. It may be the weak signal foreshadowing something important to come.Connect. Nothing co-evolves in isolation. The key is connecting in inquiry with the environment, with current and historical patterns, and with other thoughtful people.Question. Our assumptions blind us to the world around and lock us into our long-held problems and their failed solutions. A good question can break through the expected to discover the possible.Try it out. Of course expectations based on past experience will make us question anything we havent experienced. To see something new, we really have to see it. Try a new idea out, see what happens, adjust and try again. We call this adaptive action. Reward thoughtful risk taking. http://bit.ly/lPyXxJ
  47. 47. Learning… dangerous?Elephants in the room?
  48. 48. Next? Talk, write, Skype, Tweet Nancyw@fullcirc.com http://www.fullcirc.com @NancyWhite Some rights reserved by Eleafhttp://www.flickr.com/photos/eleaf/2536358399/sizes/m/in/photostream/

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