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Your Archives: Collaboration and user engagement


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Presentation by Ruth Crumey, The National Archives. Given at the London Museum Librarians and Archivists Group conference "Not Museum Pieces" 10 September 2009.

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Your Archives: Collaboration and user engagement

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  2. 2. Your Archives: collaboration and user engagement<br />Ruth Crumey<br />10 September 2009<br />
  3. 3. Your Archives<br />Why we created Your Archives<br />Options<br />Lessons learned<br />The Future of Your Archives<br />
  4. 4. Why we created Your Archives<br />Readers keen to share their knowledge but how could we harness a willingness to engage while maintaining “standards”?<br />Staff had created a knowledge base in various formats – could this be shared more widely?<br />
  5. 5. Online options<br />Websites<br />Blogs and forums<br />Wikis<br />
  6. 6. MediaWiki <br />Free to download<br />Widely used<br />Wiki mark-up<br />OpenSource<br />
  7. 7. What did we need from a wiki?<br />Simple to search and edit<br />Indexed by popular search engines<br />Page protection<br />Collaborative<br />An audit trail<br />Basic technical requirements<br />Export and re-use capability<br />
  8. 8. Policy<br />Post-moderated<br />Terms & Conditions<br />Relevance<br />Appropriate content<br />Moderators are not content editors<br />Language<br />Other concerns<br />Links<br />Legal issues<br />Images and other formats<br />
  9. 9. MediaWiki provides:<br />Spam filter<br />Registration<br />Control levels<br />Feedback<br />Protection<br />
  10. 10. Your audience<br />Lessons learned<br /><ul><li> A champion
  11. 11. Technical support
  12. 12. Risks
  13. 13. Wikipedians
  14. 14. Support your users
  15. 15. Beta version
  16. 16. Moderators
  17. 17. Exit strategy
  18. 18. Policy</li></li></ul><li>Post-moderated<br />Lessons learned: policy<br /><ul><li> Spam
  19. 19. Inappropriate
  20. 20. Risks
  21. 21. Trust and accuracy
  22. 22. Editorial authority
  23. 23. Terms and Conditions</li></li></ul><li>The User Community<br />Transcriptions<br />Indexing linked to Flickr images<br />Indexing the Digital Microfilm images<br />A series of articles on War Memorials and Cemeteries illustrated with hundreds of the contributor’s photographs<br />Opening up the history of the Security Services<br />Two conservation projects<br />Wikipedian input<br />
  24. 24. The Future of Your Archives<br />Extending discussion in Your Archives – Next Steps<br />Help our users to develop<br />Confidence<br />Quality<br />Technical skills<br />Developing our skills<br />Technical<br />Other risks<br />
  25. 25. “Wikipedia approaches its limits” <br /> Deletionists argue for a tightly controlled and well-written encyclopedia that provides valuable information on topics of widespread interest. Why should editors waste time on articles about fly-by-night celebrities or wilfully obscure topics? Inclusionists, on the other hand, believe that the more articles the site has, the better: if they are poorly referenced or badly written, they can be improved – and any article is better than nothing. After all, they say, there is no limit to the size of the site, and no limit to the information that people may want.<br /><br />The Guardian 12 August 2009<br />