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Treating people badly with activities and some edits


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Unit 1- Effective Caring Revision

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Treating people badly with activities and some edits

  1. 1. Treating people welland treating peoplebadly
  2. 2. Treating people well It is well understood that clients and patients should be treated well by care workers. An ethical reason for treating people well is that being a care worker implies having a duty of care. A practical reason is that clients who are treated well tend to behave more cooperatively, recover more quickly and have fewer problems.
  3. 3.  Treating people well involves trying to provide life quality factors, e.g. ensuring that people have occupation or privacy It is not always possible to do this, e.g. drilling a tooth may be painful and uncomfortable!!
  4. 4.  It is a good idea to think about the long term effects of treatment, i.e. that whilst treatment may be uncomfortable or painful it will mean a better quality of life eventually. A care worker should think carefully about the needs of the client or patient and take whatever action seems to give the best outcome.
  5. 5. Your examples Discuss how care workers can provide life quality factors in these care settings:  HospitalA & E department  Day nursery  Residential home for elderly people You will need to think back to how these can be lacking in some care situations.
  6. 6. Treating people badly In practice there are many ways in which clients or patients are sometimes treated badly Neglect – means ignoring or otherwise failing to attend to a person’s needs. Physically this may involve not feeding a person. Psychologically it may mean not using effective communication or giving social support.
  7. 7.  Think of another example of physical and psychological neglect.
  8. 8.  Rejection – means showing the client that the care worker does not accept responsibility for caring for them Hostility – means expressing dislike or aggression towards a client, by verbal or non-verbal communication or unsympathetic treatment
  9. 9.  Can you think of a way that a care worker could show rejection to a client? When might a client be hostile towards a care worker and vice versa?
  10. 10.  Punishment – means responding to a client’s unwanted actions with unpleasant consequences, e.g. sending a patient to their room if they have disturbed or upset other residents or sending a child to the ‘naughty’ corner of the playroom. Punishment is always negative and inappropriate in care settings
  11. 11.  Do you agree that there can never be a time when a care worker is justified in punishing a client? Think back to the ethical reason for treating people well – what is it?
  12. 12.  Bullying – can take various forms including physical abuse or intimidation, e.g. using demeaning language or teasing a person Violence – means physically hurting a client, with or without producing detectable injury, e.g. a parent smacking a child
  13. 13.  Which groups of vulnerable people are most at risk or being bullied by care workers? (What reports have you heard in the news?) Is violence ever ethical?
  14. 14. Discrimination Means acting differently towards certain people or groups of people. Not always negative, e.g. a GP has to discriminate between two patients, treating them differently according to their illness Most care workers are able to discriminate between clients in terms of their personalities
  15. 15.  For example, you may speak light- heartedly to one client who enjoys this and in a more formal way to a different client Unfair discrimination involves treating people differently not because of their different needs, but because of their membership of certain groups
  16. 16. Types of unfair discrimination Sex discrimination - means treating people less well than others because of their sex. Discrimination on the grounds of sexuality means treating people differently because they are gay, straight, bisexual or asexual Ethnicity is a difficult concept and refers to the cultural origins of a person.
  17. 17.  Ethnicity can refer to a nation, e.g. Australian, or to a race, e.g. ‘Caucasian’. It can also refer to a person’s religion when this is a major part of a particular culture, e.g. when a person thinks of himself or herself as a Muslim. For many people ethnicity is a mixture of nationality, race and religion.
  18. 18.  Disability discrimination covers people who have a physical disability, a mental illness or emotional, behavioural or learning difficulty. Physical disability does not necessarily mean wheelchair bound but is any physical condition that prevents a person from doing something.
  19. 19.  Social Class discrimination – treating people unfairly because they come from a different area – can be from a deprived area or can be the other way round with people discriminating against the rich.
  20. 20.  Age discrimination – treating people unfairly because of their age might include not giving older people a job because they may not stay very long OR – not giving a younger person a job because they may be unreliable.
  21. 21.  Complete the spider diagram with the correct words for treating people badly. Remember in this exam you will not gain marks for explanations without giving the exact term.