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Ramon de leon digital megaphone social media week viral video presentation

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Ramon de leon digital megaphone social media week viral video presentation

  1. 1. @Ramon_DeLeon
  2. 2. #INBOUND13 Start with a question: How do I want to make my audience feel?
  3. 3. Customer Service 4-19-2009
  4. 4. TINYURL.com/WOWYOU 169,000 impressions
  5. 5. Twittamentary
  6. 6. Emotional Based Service
  7. 7. Emotional Based Service
  8. 8. Emotion Spreads
  9. 9. 1 You need the right tools 2 Don’t forget about Empathy 3 It better be MOBILE! 4 Focus on being Focused 5 Hack the rules by creating them! Closing Thoughts
  10. 10. Work, Play & Create With The Passion Of A Child!

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