Online services started in New York in 1981
when four of the city’s major banks :
Manufacturers Hanover offered home
banking services using the videotext system.
In India ICICI bank started internet bank
services in 1996.
o Internet Banking allows you to
conduct bank transactions online,
instead of finding a bank and
interacting with a teller.
o In a broad sense, it is the use of
electronic means to transfer funds
directly from one account to
another, rather than by cheque or
What is Internet Banking
A system of banking in which
customers can view their account
details, pay bills, and transfer money by
means of the internet.
The remote delivery of new and
traditional banking products and
services through electronic delivery
Digital TV Banking
Text Phone Banking
Recharging your phone/DTH
Step 1: Access Internet Banking - Obtain your User
ID and Passwords.
Step 2: Create your Own Unique User ID.
Step 3: Link the Account Number to your User ID
Who can use internet banking
Internet front office
Bank back office
Lack of skilled personnel
Long start up time
Hacking of Accounts
Increasing number of fraudulent websites
Fake emails purporting to be sent from
Use of trojan horse programs to capture
user ids and password by Hackers. Hackers
are those individuals with excellent
computer skills with the ability to create and
explore computer’s software
• Ensuring security while banking online, is to keep
your password and pin number a secret.
• Make sure that you are on correct website.
• The security of your personal computer is very
important for safe internet banking. Therefore,
always install antivirus software and software to
• To defend cyber attacks use IPS, Firewall in Your
device and encrypt your data.
While banking through the internet, make sure that
the banking session is secure.
Checking your bank statements regularly will help
you detect any transaction that has taken place
without your knowledge.
In addition, always remember to completely log off,
log off, after completing the banking session.
Nowadays, the banking institutions have come up
up with a number of safety measures for ensuring
ensuring secure internet banking. Like OTPs, 3D
3D secure pin etc.
Do not download or click on the links sent to
you by strangers, it may contain malicious
software or data which affects your device.
Periodically change your passwords
If you think something is wrong with your
account report immediately to bank.
The strategy of bank is to provide value
added services and products to the
consumer, utilizing the internet extensively.
The main aim of E-banking is to making
transactions through online poses and make
customer more beneficial