IT Services Management


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IT Services Management

  1. 1. Proposal for IT enabled Purchase order System<br />Submitted to <br />Technology Engineers<br />Submitted By<br />Top Notch Informatics Limited<br />1<br />Confidential<br />
  2. 2. Confidentiality<br /><ul><li>This proposal is confidential to Top Notch Informatics Ltd (TNI). This document contains information and data that TNI Ltd considers confidential and proprietary ("Confidential Information")
  3. 3. Any disclosure of Confidential Information to, or use of it by a third party (i.e., a party other than Technology Engineers and its vendors related to this RFP), will be damaging to TNI Ltd. Ownership of all Confidential Information, no matter in what media it resides, remains with TNI Ltd
  4. 4. Confidential Information in this document shall not be disclosed outside the buyer's response evaluators and shall not be duplicated, used, or disclosed - in whole or in part - for any purpose other than to evaluate this informational package without specific written permission of R. B. Solution
  5. 5. confidential Information includes, but is not limited to, the following:
  6. 6. Corporate, employee and infrastructure information about TNI Ltd
  7. 7. TNI Ltd' project management and quality processes
  8. 8. Project experience provided to illustrate TNI Ltd capability</li></ul>2<br />Confidential<br />
  9. 9. Executive Summary<br /><ul><li>Technology Engineers Co.
  10. 10. Construction Projects: Electrical, Civil, Mechanical
  11. 11. Employee Count: 90
  12. 12. Turnover: 90 Cr
  13. 13. Project Sites: 9
  14. 14. Current IT vendor - Top Notch Informatics
  15. 15. This proposal outlines the scope and methodology for Development and testing of purchase order process, based on the requirements analysis document provided.
  16. 16. The entire engagement will be executed on a Time and Material (TnM) basis with Onsite–Offshore model of execution.
  17. 17. The scope of this engagement is limited to Development and testing of purchase order automation and migration of already existing orders only.
  18. 18. The proposed duration of the project is from January 2011 to July 2012.
  19. 19. The estimated fees for proposed timelines will be all inclusive INR 20,46,513(excl. VAT & taxes)</li></ul>3<br />Confidential<br />
  20. 20. As Is Process<br />
  21. 21. As Is Process<br />5<br />Confidential<br />
  22. 22. Solution Delivery<br /><ul><li>System Appreciation Study.
  23. 23. Create As-is Process Model.
  24. 24. Requirements Analysis.
  25. 25. Conduct Gap Analysis.
  26. 26. Evolve To-be Process Model
  27. 27. Design
  28. 28. Build
  29. 29. Test
  30. 30. Implement</li></ul>6<br />Confidential<br />
  31. 31. Engagement Approach<br />3.Onsite development and Testing<br />Internalize the customer’s way of working; simulate offshore working scenario; Setup and test connectivity to offshore and initiate offshore transition<br />4. Transition /Offshore <br />Move to offshore , Collect Metrics, Report to customer and management Evaluate process and achieve quality and productivity improvements<br />2. System Appreciation <br />Obtain an understanding of business and technical overview of applications to be developed and tested, document them, arrive at the methodology and process needed<br />Build Knowledge <br />Help customer in building a knowledge base for use in productive testing and future strategizing<br />1. Planning & Logistics<br />Understand the objectives and application test initiatives of customer and come out with broad plans and strategy<br />5.Steady state <br />Consolidate and document the system knowledge gained over the period on an ongoing basis<br />7<br />Confidential<br />
  32. 32. What do we really mean for the business stakeholders?<br />8<br />Confidential<br />
  33. 33. Solution Approach<br /> TNI Ltd in Phase I<br /><ul><li>Major tasks of Phase 1 are as follows
  34. 34. Knowledge transfer of migration application from Technology Engineers stakeholders and high level system appreciation
  35. 35. Review of requirements as documented
  36. 36. Requirements sign off</li></ul>Steps in Phase II<br /><ul><li>Implement a Vanila system on an ad-hoc basis</li></ul>Steps in Phase III<br /><ul><li>Based on TNI Ltd experience from the ongoing engagements the entire approach for Phase 2 is divided as
  37. 37. Establish access to Technology Engineers LAN systems in the development and test environment for offshore teams to understand these applications.
  38. 38. Based on this understanding, the documented requirements are validated.
  39. 39. Draft of development and test strategy
  40. 40. Disseminate knowledge to the offshore test team </li></ul>9<br />Confidential<br />
  41. 41. Phase II Approach<br />
  42. 42. Create and Amend Purchase Order<br />
  43. 43. PO Approval<br />
  44. 44. Goods Receipt<br />
  45. 45. Invoice Verification<br />
  46. 46. MIS Reporting<br />
  47. 47. Phase III Approach<br />16<br />Confidential<br />
  48. 48. Phase III Approach<br />17<br />Confidential<br />
  49. 49. Hardware & Software Requirements<br /><ul><li>Front-end : Windows NT / XP / 98 clients using IE browser
  50. 50. Middle tier : Win NT server with Internet Information Server
  51. 51. Application server: Windows 2000 running business components
  52. 52. Back end: SQL Server Database
  53. 53. Two desktop machines
  54. 54. One Server Machine</li></ul>18<br />Confidential<br />
  55. 55. Efforts & Timelines<br />The above estimates are based on understanding of the requirements in the documents supplied by Technology Engineers<br />TNI Ltd proposes to execute this project over a elapsed period of about 18 months<br />Rates for resources are the same as agreed upon the sign off of the proposal<br />19<br />Confidential<br />
  56. 56. Efforts & Timelines<br />20<br />Confidential<br />
  57. 57. Efforts & Timelines<br /><ul><li>Training will be done twice once for vanilla system and then for the final solution.
  58. 58. Development and test planning will commence starting first week of February 2011 with one onsite member working part time and three offshore team members working full time.
  59. 59. Training of applications to the offshore team
  60. 60. High level test scenario identification and test case design will be completed.
  61. 61. Test Execution will start second week of February
  62. 62. Three cycles of code drop and three cycles of test execution will be completed each lasting one week.
  63. 63. The project is slated for completion end of June 2012.</li></ul>21<br />Confidential<br />
  64. 64. Project Monitoring<br />Tracking<br /><ul><li>Project tracking will be performed weekly
  65. 65. Team member needs to add effort expended in that period
  66. 66. Thoroughly review the Estimate to complete figure
  67. 67. Review the project completion date for each activity and task.</li></ul>Reporting<br /><ul><li>Each team member needs to complete a weekly status report
  68. 68. Reports should be in point form and focused on key information to be communicated
  69. 69. Problems/ Warning sections of report will be used to communicate risks on the project</li></ul>22<br />Confidential<br />
  70. 70. Project Monitoring<br />Control<br /><ul><li>Project manager to review each team member weekly report, consolidate all the reports and send to the Program Manager
  71. 71. This will ensure the projected variances on the project which are visible at all times
  72. 72. Reconcile the time entered on tracking documents with the resource time sheet
  73. 73. Revise the project plan to reflect the approved changes
  74. 74. Note any resource loading and dependency violation
  75. 75. Update the plan and store it into the central repository </li></ul>23<br />Confidential<br />
  76. 76. Sample Weekly Status Report<br />24<br />Confidential<br />
  77. 77. Quality Planning<br />25<br />Confidential<br />
  78. 78. Configuration Management<br />26<br />Confidential<br />
  79. 79. Risk Mitigation Plan<br />27<br />Confidential<br />
  80. 80. Risk Mitigation Plan<br />28<br />Confidential<br />
  81. 81. Cost Estimates<br />Rate Card:<br />Cost of the Engagement:<br /><ul><li>Phase 1: INR 5,89,918
  82. 82. Phase 2: INR 3,84,296
  83. 83. Phase 3: INR 10,72,299
  84. 84. Total: INR 20,46,513 </li></ul>(excl. VAT & taxes. The price is for the services and deliverables specified in the scope, approach, deliverables, assumptions and other sections specified through out the proposal)<br />Billing Schedule:<br />29<br />Confidential<br />
  85. 85. Commercial Details<br />TNI Ltd proposes to execute project on a Time and Material (TnM) basis<br />The project duration is for 18 months<br />TnM value <br /> Phase 1: INR 5,89,918<br /> Phase 2: INR 3,84,296<br /> Phase 3: INR10,72,299 <br /> Total: INR 20,46,513 (excl. VAT & taxes. The price is for the services and deliverables specified in the scope, approach, deliverables, assumptions and other sections specified through out the proposal)<br />Number of working hours<br /><ul><li>8 hours per day, 5 days a week at onsite
  86. 86. 8.8 hours per day, 5 days a week at offshore
  87. 87. All other terms and conditions will be as per the Master Services Agreement which is being negotiated between Swiss Re and TNI Ltd</li></ul>Project End<br /><ul><li>All project deliverables will be met by June, 2012. Any extension of the project beyond this end date will be on time and material basis</li></ul>30<br />Confidential<br />
  88. 88. Thank you !<br />31<br />Confidential<br />