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Budget Usability Testing or More Testing, Fewer Excuses Chas Grundy University of Notre Dame eduWeb 2009
Why bother testing? Testing helps you discover problems before they can publicly humiliate you.
Why bother testing?
Why bother testing?
Why bother testing?
If it's a pain to do, you probably won't do it.
The Rules 1. Little or no money (< $50) 2. Little or no time (< 2 hours) 3. Little or no expertise (could start today)
Screw the scientific method
Learning Something is Better Than Learning Nothing
Learning What do you want to learn? How can you learn it? Who can you learn it from? When to test?
Test early, test often Writing and Editing Content into Website Review Website Content Planning Testing Launch Website Design Mockups Build Templates Test Test Test Test Test Test
You can test anything Paper Prototypes Wireframes Mockups Pages Live sites Competitors’ websites
Designing Your Tests Get task-oriented Don’t give away the answer There are no right and wrong answers Let the user do the talking Don’t ask open-ended questions
People will create opinions if you ask for them.
What users say isn't what they do. I hate scrolling. I would never click there. Nobody would do that.
Objection: Speculation!
Everything you do could be wrong.
It's not good enough just to learn, you have to take action Analysis – reviewing the results Fix the obvious Do a special test for the hard stuff Re-test to make sure you got it right
Design once, increment forever
Test early, test often At the end of the project is too late!
The Actual Tests - Tools Windows Camtasia ($179) * Morae ($1,120) * Jing Pro ($15) Windows Media Encoder (free) Mac Silverback ($50) Screenflow ($90) * Jing Pro ($15) Any screencasting/recording tool can work. * educational discount
Resources Don’t Make Me Think,  Steve Krug useit.com, Jakob Nielsen usability.gov Start a Usability Testing Program in 5 Days http://www.edustyle.net/blog/?p=445 More: http://delicious.com/chasgrundy/usability
So long and thanks for all the fish Chas Grundy University of Notre Dame twitter	@chasgrundy blog		grundyhome.com email	chas@grundyhome.com

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ClimART Action | eTwinning Project
 

Usability Testing On A Budget

  • 1. Budget Usability Testing or More Testing, Fewer Excuses Chas Grundy University of Notre Dame eduWeb 2009
  • 2. Why bother testing? Testing helps you discover problems before they can publicly humiliate you.
  • 6. If it's a pain to do, you probably won't do it.
  • 7. The Rules 1. Little or no money (< $50) 2. Little or no time (< 2 hours) 3. Little or no expertise (could start today)
  • 9. Learning Something is Better Than Learning Nothing
  • 10. Learning What do you want to learn? How can you learn it? Who can you learn it from? When to test?
  • 11. Test early, test often Writing and Editing Content into Website Review Website Content Planning Testing Launch Website Design Mockups Build Templates Test Test Test Test Test Test
  • 12. You can test anything Paper Prototypes Wireframes Mockups Pages Live sites Competitors’ websites
  • 13. Designing Your Tests Get task-oriented Don’t give away the answer There are no right and wrong answers Let the user do the talking Don’t ask open-ended questions
  • 14. People will create opinions if you ask for them.
  • 15. What users say isn't what they do. I hate scrolling. I would never click there. Nobody would do that.
  • 17. Everything you do could be wrong.
  • 18. It's not good enough just to learn, you have to take action Analysis – reviewing the results Fix the obvious Do a special test for the hard stuff Re-test to make sure you got it right
  • 20. Test early, test often At the end of the project is too late!
  • 21. The Actual Tests - Tools Windows Camtasia ($179) * Morae ($1,120) * Jing Pro ($15) Windows Media Encoder (free) Mac Silverback ($50) Screenflow ($90) * Jing Pro ($15) Any screencasting/recording tool can work. * educational discount
  • 22. Resources Don’t Make Me Think, Steve Krug useit.com, Jakob Nielsen usability.gov Start a Usability Testing Program in 5 Days http://www.edustyle.net/blog/?p=445 More: http://delicious.com/chasgrundy/usability
  • 23. So long and thanks for all the fish Chas Grundy University of Notre Dame twitter @chasgrundy blog grundyhome.com email chas@grundyhome.com

Editor's Notes

  1. Who does testing now? How often? (weekly, monthly, every project, never?)
  2. 3 reasons my team talked about, but never actually did any testing
  3. Not worried about statistically significant, no confidence intervals, not representative samples
  4. Development site: “Donate to Notre Dame” and “How much for alumni football lottery?”
  5. Don’t let your users be the designers.
  6. Don’t let users put themselves in someone else’s shoes.That’s your job and you’re a lot better at it.
  7. Swallow your pride and let users surprise you