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Big Brands & Facebook: Demographics, Case Studies & Best Practices

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  2. Big Brands & Facebook: Demographics, Case Studies & Best Practices Charlene Li Vice President & Principal Analyst Forrester Research October 8, 2007
  3. Theme Facebook marketing requires communicating, not advertising
  4. Facebook’s international age distribution Source: Facebook internal data, September 2007
  5. Facebook users have “aged” over the past year Source: Nielsen//NetRatings Note: These number differ significantly from Facebook’s internal data, which has 35+ as 6% of all users worldwide in September 2007 Percent of US Facebook users in each age group
  6. Microsoft handles IAB standard ad sales
  7. Targeting beyond demos
  8. Facebook’s News Feed Ads insert targeted messages 4-26% CTR for sponsored News Feed stories
  9. Facebook Flyers give self-service control
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  11. Theme Facebook marketing requires communicating, not advertising
  12. Jeep treats social networks like another channel
  13. Misses a chance to create a unique community
  14. Victoria’s Secret also looks like an ad…
  15. But the community is highly engaged
  16. Crest White Strips case study Targeted 20 colleges Offered free concerts and movie screenings Live chat facilitate interactions Measured sales impact at nearby stores
  17. Ernst & Young engages in a conversation to recruit college students
  18. Why applications on Facebook are different
  19. Because I know Dave, his review has context
  20. My colleague Peter Kim shares travel
  21. Wal-Mart keeps trying – kudos for effort
  22. Thank you Charlene Li +1 650/581-3833 [email_address] www.forrester.com blogs.forrester.com/charleneli
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