TOOLKITthebestaffordabletoolsforcharities.
Prepared by: Charity Express
StartHereCRMwebsite/blogEMAILGeTStuffDone
Makethin...
WHERE TO START
?
If you try to do everything, all at once you’ll likely do little well and it won’t
last. Prioritize the s...
CRM
Knowing who your constituents are, working to build relationships with
them and managing that process is essential to ...
salesforce
Sales Force
•	 Free for qualified
partners through
SalesForce
Foundation.
•	 Gets 10 users.
If you’ve used Sale...
eTapestry
by Blackbaud
•	 $456 (basic), $3,023
(full).
•	 Has yearly renewal
cost.
•	 Opportunity for
donation through
Tec...
donor perfect
•	 $576 (basic), $3971
(full) for online
version.
•	 Has yearly renewal
cost.
•	 *Price based on
1 user and ...
CiviCRM
•	 $0
•	 May incur
some costs for
implementation &
support services
•	 (estimated at $600/
year)
If you have tech ...
GIFTWORKS
•	 $499 (basic), $1247
(full).
•	 Opportunity for
donation through
TechSoup Canada.
•	 *Price based on
1 user an...
Size&Groups
How many users/contacts do you have? How many do you hope/plan to
have in 3 years? Who are the main groups you...
Websites/blogs
Online fundraising continues to grow at a double digital rate and more
than 50% of offline donors visit a c...
Wordpress
•	 Free!
•	 Additional
costs include:
customization,
themes, hosting,
URL’s, some plugins
Anyone and everyone. C...
TumBLr
•	 Free!
•	 Additional costs in-
clude: customization,
themes, hosting,
URL’s, some plugins
If you want high visual...
WEEBLY
•	 Free to $24.95/
month for additional
features.
If you want to build your own simple site easily
without investin...
SquareSpace
•	 $8/month or $16/
month.
If you are looking for simplicity and want to pay a
bit for high design value. If y...
Wix
•	 Free to $16.17/
month
If you want a nice splash page or simple site that
doesn’t look simple. Generally not worth a...
Strategy
What are you wanting to accomplish on the web? Are you looking to grow
and expand your digital focus or just main...
email
Email continues to be one of the best ways to update and communi-
cate to a wide audience of supporters at a low cos...
Thingswelike Thingswedon'tlikeWhatitWill costyou
FreePlan
Paid Plan
15%discountfor
non-profits
•	 Up to 2,000
subscribers....
•	 From $15/month for
500 to $500/month for
50,000.
•	 No discount for
Campaign Monitor
Anyone really but more design focu...
•	 From $15/month for
500 emails to $150/
month for 25,000.
•	 30% discount for
nonprofits (must pre-
pay).
Constant Conta...
Vertical Response
Who Should Use it
Thingswelike Thingswedon'tlikeWhatitWill costyou
$
•	 Free for nonprofits
up to 10,000...
•	 $10/month for 1000
to $200/month for
50,000.
•	 Free for nonprofits
up to 500.
Campaigner
Not many people to be honest....
Volume
How many subscribers do you have or will have? How many emails are you
sending or plan on sending? This directly de...
SocialMedia Management
Philanthropy is inherently social and has always been about building
relationships. Social media is...
Hootsuite
•	 Free (limited).
•	 $9.99/month.
•	 20% discount for
qualified nonprofits.
Anyone looking to manage and monito...
Tweetdeck
•	 Free
If you want a free dashboard to manage and monitor
Twitter with a little Facebook thrown in.
Who Should ...
Crowdbooster
•	 Free (1 Twitter, 1
Facebook).
•	 $39/month or $99/
month for more
users and options.
If you are primarily ...
involver
•	 $5/month.
•	 $3/month for more
accounts.
If you are less concerned about workflow and
team management and want...
Team/Volunteers
Is there one person managing/monitoring the account or do you have
multiple people and even volunteers hel...
GETting STUFFDONE
Technology is good. You can have a meeting with four different
people in four different cities relativel...
getting Stuff Done
Join.Me.
Free, easy to use screen
sharing option for meetings,
webinars and calls.
Evernote
Free way to...
Team
Is your team all in one office or spread out? Do you have flexible work hours
or set hours? Is your work highly colla...
MakeThingsLookCool
With so many different charities, causes and social good initiatives out there it
is getting harder to ...
Make great looking dynamic
presentations for meetings,
webinars or campaigns.
Turn photos and video clips into
professiona...
THINGSTOTHINKABOUT
Capacity
Do you have someone on your team that can do design work regularly and at
a high level? Do you...
GoDEEPER
This guide is just a summary of some of the main areas where
nonprofits can use tools to increase their impact an...
Great free tools, webinars
and white papers on digital
marketing and social media.
Business focused but lot’s
of applicati...
ABOUTUS
Brady Josephson, Strategic Director
brady@charityexpress.com
office: 778-331-0577
twitter: @bradyjosephson
Charity...
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Charity Express Tool Kit for Charities - July 2013

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Charity Express Tool Kit for Charities - July 2013

  1. 1. TOOLKITthebestaffordabletoolsforcharities. Prepared by: Charity Express StartHereCRMwebsite/blogEMAILGeTStuffDone Makethings LookCool GoDeeper socialmedia managementAboutUS
  2. 2. WHERE TO START ? If you try to do everything, all at once you’ll likely do little well and it won’t last. Prioritize the strategies and corresponding tools, determine a realistic course of action and start there. You can add on as you go. StartwithData/Information You are better off sending the right communication at the right time and having it look less sexy than having a great looking piece to go the wrong people at the wrong time. Think through how you want to capture and use data first and start finding the best tools that fit that strategy. ThinkAbouttheHumans A great tool that does not get used properly is not a great tool. Understand who is on your team, their roles and how they will use and interact with the tool and factor that in when making a decision about which tools to use. LookforIntegrations Integrations help you cut down on time, enhance the programs it integrates with and helps create more seamless workflows. Make sure you know which tools work well with others and which ones don’t before you start incorporating into your operations. Saving money in the short term may cost you in the long run. Investing in websites, social media and great design have easy to see costs but NOT investing in those things is harder to see. don'ttrytodoitall...AtOnce considertheBigPicture TOOLKIT HOME
  3. 3. CRM Knowing who your constituents are, working to build relationships with them and managing that process is essential to any fundraising strategy. Having a way to coordinate your efforts in these areas is absolutely critical. Enter the CRM or Constituent Relationship Management system. salesforce TOOLKIT HOME
  4. 4. salesforce Sales Force • Free for qualified partners through SalesForce Foundation. • Gets 10 users. If you’ve used SalesForce before, have a tech savvy team or access to some tech knowledge you can get a free, functional, powerful and usable system. Who Should Use it • Takes a bit more time to get things set up just how you like them and the nonprofit customizations are basic and not all that great. • You may need a consultant to help get you started and the system is so powerful with so many options you can get lost in the vortex. Thingswelike Thingswedon'tlikeWhatitWill costyou $ • Tons of integrations and customization options. • Great support resources and nonprofit community. • Can track more than donors and donations if need be. • And it’s free! TOOLKIT HOME
  5. 5. eTapestry by Blackbaud • $456 (basic), $3,023 (full). • Has yearly renewal cost. • Opportunity for donation through TechSoup Canada. • *Price based on 1 user and 900 donors. If you want a trusted system that will work that you can add on as you need to as you grow and you are willing to spend a bit on your system. And you don’t mind Blackbaud. Who Should Use it • More complex and not as intuitive as you may hope. • A lot of add on fees and nickle and dime options. • Price can go up quickly as you add features and users. • Blackbaud isn’t our favourite. Thingswelike Thingswedon'tlikeWhatitWill costyou $ • Easy to set up and start using. • Has the ability to scale as you grow. • Support and resources are readily available. • A stable, solid option backed by the biggest name in the business, Blackbaud, so a very low risk choice. TOOLKIT HOME
  6. 6. donor perfect • $576 (basic), $3971 (full) for online version. • Has yearly renewal cost. • *Price based on 1 user and 900 donors. If you want eTapestry but don’t like Blackbaud as it is very similar in specs, cost and functionality. Who Should Use it • Costs can escalate quickly depending on users, customizations, etc. • Not the greatest integration options and email set up isn’t as strong as it could be. Thingswelike Thingswedon'tlikeWhatitWill costyou $ • Easy to use, good customization options and can track volunteers and members. • The basic online version is very affordable and does just about everything you need well to very well. TOOLKIT HOME
  7. 7. CiviCRM • $0 • May incur some costs for implementation & support services • (estimated at $600/ year) If you have tech knowledge or access to some and want a more customized system to meet your exact needs. Who Should Use it • Will need someone who knows software and open source. • Not the easiest for non-techies to use. • If things don’t work, it’s up to you to fix. Thingswelike Thingswedon'tlikeWhatitWill costyou $ • Open source software with lots of customization options. • With a programmers you can do anything you want (basically). • Can track more than donors and donations if need be. • And it’s free! TOOLKIT HOME
  8. 8. GIFTWORKS • $499 (basic), $1247 (full). • Opportunity for donation through TechSoup Canada. • *Price based on 1 user and 900 donors. Who Should Use it • Can inhibit more advanced users and teams. • Has some limiting options when it comes to reports and payment integrations (for basic version). Thingswelike Thingswedon'tlikeWhatitWill costyou $ • Easy to set up and start using and great for non-advanced users. • A nice dashboard to give quick snapshot of activity. • Good email options. • Lot’s of “wizards” and simple, friendly language makes it If you are a smaller team, sensitive to cost and not an advanced user. TOOLKIT HOME
  9. 9. Size&Groups How many users/contacts do you have? How many do you hope/plan to have in 3 years? Who are the main groups you want to track? Capacity&Process Who is going to manage and use the system? Will all the information flow through one “data keeper” or will different people and departments be responsible for using? How do you currently process donations and information? Change&hiddenCosts What will it cost you change (time, labour, loss of data, interrupted service, learning a new system)? What will it cost you if you don’t (time, labour, loss of data, interrupted service)? Does/will this work with your website, email program and other services? Is it seamless or compatible? Does it work in the “cloud”? Can you make the changes you need to for it to fit with your organization? Integration&Customization THINGSTOTHINKABOUTCRM TOOLKIT HOME
  10. 10. Websites/blogs Online fundraising continues to grow at a double digital rate and more than 50% of offline donors visit a charity’s website before making a donation. These two facts show the fundraising importance but your website is also where people get their first experience with you and your mission making a web presence increasingly important to an organization’s success. TOOLKIT HOME
  11. 11. Wordpress • Free! • Additional costs include: customization, themes, hosting, URL’s, some plugins Anyone and everyone. Can cost as little or as much as you want and can be as easy or as hard to use as you want. Can grow and develop with you as your organization grows and develops. Who Should Use it • May need some basic HTML/CSS to get the most out of it. Thingswelike Thingswedon'tlikeWhatitWill costyou $ • Free! • Extremely robust for a free tool. • Can be as simple and easy as you like or as complex as you want. • Huge support community. • Tons of themes for quick and easy customization. • Great for written content TOOLKIT HOME
  12. 12. TumBLr • Free! • Additional costs in- clude: customization, themes, hosting, URL’s, some plugins If you want high visuals, simple blogging site without tons of content pieces. If you would rather share pictures as opposed to press releases. Who Should Use it • Not as flexible to do as much as other sites. • Limited in its plugins and customization options. Thingswelike Thingswedon'tlikeWhatitWill costyou $ • Free! • Very simple site. • Extremely visual and eye catching in its lay out. • Great for pictures and videos. TOOLKIT HOME
  13. 13. WEEBLY • Free to $24.95/ month for additional features. If you want to build your own simple site easily without investing a lot of time, energy and money. Who Should Use it • Templates are not the best. • Limited in some of the apps/plugins and customizations. • Can outgrow its functionality (especially free version). Thingswelike Thingswedon'tlikeWhatitWill costyou $ • Drag and drop, easy site building. • Some plugins like eCommerce. • Mobile friendly. • Easy to use. TOOLKIT HOME
  14. 14. SquareSpace • $8/month or $16/ month. If you are looking for simplicity and want to pay a bit for high design value. If you are less concerned about SEO, blogging and written content. Who Should Use it • Blogging function not as robust as you might like. • Cusomizable but takes more effort and there are fewer resources to work from. • Plugins and add-ons are fewer. Thingswelike Thingswedon'tlikeWhatitWill costyou $ • Beautiful templates with simple navigation. • Very professional feel with high design quality. • Great with visuals. • Nice social sharing integration. • Mobile friendly. TOOLKIT HOME
  15. 15. Wix • Free to $16.17/ month If you want a nice splash page or simple site that doesn’t look simple. Generally not worth all the bugs and issues. Who Should Use it • Can be buggy and glitchy. • User experience is not great. • Support is lacking and quite weak. • Limited plugins and things you can do. Thingswelike Thingswedon'tlikeWhatitWill costyou $ • Drag and drop, easy site building. • Can get up and running in minutes. • Won’t let you get too lost in the web vortex. • Unique templates to build from so sites don’t look like everyone else’s. • Mobile friendly. • Facebook microsite option. TOOLKIT HOME
  16. 16. Strategy What are you wanting to accomplish on the web? Are you looking to grow and expand your digital focus or just maintain the status quo? Capacity Who is going to manage and maintain the site? Tradeoffs More customization (largely in design) generally equals more resources (time & money). Bigger focus on design generally equals less focus functionality. Greater access to the backend generally equals a simpler, more straightfor- ward site. Are you wanting to use a blog as the main place for news, updates and “dynamic” content? Is a blogging approach front and center in your content strategy or more peripheral? Blog/News THINGSTOTHINKABOUT WEBSITE TOOLKIT HOME
  17. 17. email Email continues to be one of the best ways to update and communi- cate to a wide audience of supporters at a low cost. As more and more fundraising and communication moves to the web and social media the role of email only increases in importance. Online fundraising is directly correlated to email list size. TOOLKIT HOME
  18. 18. Thingswelike Thingswedon'tlikeWhatitWill costyou FreePlan Paid Plan 15%discountfor non-profits • Up to 2,000 subscribers. • Up to 12,000 emails per month. • Not all features available. MailChimp • From $10/month for 500 subscribers to $240/month for 50,000 subscribers. Basically anyone and everyone. A great fit for organizations both small and large. Always on top of what’s next, continually developing the product, great customer service, caring about nonprofits and being easy to use are why it’s our hands down favourite. Who Should Use it • Easy, simple and guided processes. • Can start small and grow large. • Reporting and analytics • A/B testing. • Mobile friendly and focused. • Integrations galore • RSS to email. • Nonprofit discount. • Lack of features for free plans is annoying. • To use all the bells and whistles you need some more techie skills. $ TOOLKIT HOME
  19. 19. • From $15/month for 500 to $500/month for 50,000. • No discount for Campaign Monitor Anyone really but more design focused, probably larger organizations wanting the extra customizations and cost is less of a factor. A great product. Who Should Use it • Great templates and easy customization. • Mobile ready and friendly. • A/B testing. • RSS to email. • Integrations and API’s. • Easy to navigate site and resources. • Lack of nonprofit specific resources and attention. • To use all the bells and whistles you need some more techie skills. Thingswelike Thingswedon'tlikeWhatitWill costyou $ TOOLKIT HOME
  20. 20. • From $15/month for 500 emails to $150/ month for 25,000. • 30% discount for nonprofits (must pre- pay). Constant Contact • Integrates with nonprofit CRM’s like eTapestry, Convio, Donor Perfect, etc. • Widely used and support base large. • Nonprofit discount. • A/B testing. • Poor templates. • Not as many integrations. or customization options. • Clunky user experience. Who Should Use it Thingswelike Thingswedon'tlikeWhatitWill costyou $ Organizations who want the basics and will never use more advanced features. If it integrates well with your CRM of choice and aren’t looking for the latest and greatest. TOOLKIT HOME
  21. 21. Vertical Response Who Should Use it Thingswelike Thingswedon'tlikeWhatitWill costyou $ • Free for nonprofits up to 10,000 emails per month. • $10/month for 500 to $240/month for 40,000. Organizations looking for a free solution to send emails more occasionally. If you want to do some basic surveys and postcards it is nice and easy to use as well. For SalesForce users this is a nice, easy to use and free add on. Limited to larger and non SalesForce organizations though. • Pay-as-you go option for less frequent emails. • Postcard and survey extension options are nice to manage in one place. • Good resources, tips and best practices available through site. • Focus on working with other channels (print, social media, web, etc.). • Integrates with SalesForce not much else. • Can be a bit clunky in terms of usability. • Design capabilities are limited. • Less features, bells and whistles. • Cost after the 10,000 free emails. TOOLKIT HOME
  22. 22. • $10/month for 1000 to $200/month for 50,000. • Free for nonprofits up to 500. Campaigner Not many people to be honest. If this happens to integrate nicely with your CRM and you just want something that helps you get the word out then it can work. If you want to do anything beyond the basics, and sometimes even then, this probably isn’t for you. Who Should Use it • Easy segmentation. • Simple functionality. • Triggers and automations features. • Too simple, not enough features. • Ugly templates, site and design in general. • Not a lot of integration options and features. • API is not always or easily accessible for more customization. Thingswelike Thingswedon'tlikeWhatitWill costyou $ TOOLKIT HOME
  23. 23. Volume How many subscribers do you have or will have? How many emails are you sending or plan on sending? This directly determines price point. Data How are you using and managing your data? Do you have a CRM with email management in it already? Do you want to link up with an API? Do you mind exporting and importing in Excel or having information in two different places? Features/Customization How many bells and whistles do you want and need right now? What about in the future? Can the product grow as you grow? How important is designing beautiful custom emails to you and your supporters? How much access do you have to designers, coders and “techie” folks who can help? DESIGN THINGSTOTHINKABOUT EMAIL TOOLKIT HOME
  24. 24. SocialMedia Management Philanthropy is inherently social and has always been about building relationships. Social media is a rapidly expanding method of connecting with supporters, and them to one another, in small ways. Facebook, Twitter, YouTube, Pinterest and others are new simply new ways to do what charities have always done; build relationships. TweetDeck TOOLKIT HOME
  25. 25. Hootsuite • Free (limited). • $9.99/month. • 20% discount for qualified nonprofits. Anyone looking to manage and monitor multiple accounts and pages in one place. Great for teams and shared ownership. Web cruisers who want to share and schedule content. Who Should Use it • Report generation is limited without paying extra. Thingswelike Thingswedon'tlikeWhatitWill costyou $ • Manage and monitor across channels in one place. • Great for team management. • Affordable. • Solid analytics. • Desktop, mobile and cloud options. • Hootlet is great for sharing/scheduling. TOOLKIT HOME
  26. 26. Tweetdeck • Free If you want a free dashboard to manage and monitor Twitter with a little Facebook thrown in. Who Should Use it • Facebook integration is weak. • No other channels beyond Facebook and Twitter. Thingswelike Thingswedon'tlikeWhatitWill costyou $ • Free! • Desktop and mobile management options. • Nice layout for Twitter to see tweets, interactions, lists, etc. TweetDeck TOOLKIT HOME
  27. 27. Crowdbooster • Free (1 Twitter, 1 Facebook). • $39/month or $99/ month for more users and options. If you are primarily on Twitter and Facebook and only have one account in each you want to keep tabs on. Great to quickly see what’s resonating and what you can do. Who Should Use it • Only Facebook and Twitter. • Scheduling is a bit clunky. • Hard to grab content from the web to share and schedule. Thingswelike Thingswedon'tlikeWhatitWill costyou $ • Recommended actions. • Visual display of reach of posts. • Simple to see what’s going on and take actions. TOOLKIT HOME
  28. 28. involver • $5/month. • $3/month for more accounts. If you are less concerned about workflow and team management and want to know about all the conversations going on about your organization. Who Should Use it • Analytics can be buggy. • No team funcationality. • Workflow management is clunky. Thingswelike Thingswedon'tlikeWhatitWill costyou $ • Incorporates more channels than most. • Good listening and monitoring functions. • Scheduling across multiple channels. TOOLKIT HOME
  29. 29. Team/Volunteers Is there one person managing/monitoring the account or do you have multiple people and even volunteers helping out? Monitoring/Analysis How interested are you in monitoring conversations and analyzing your efforts? How in-depth are you hoping to get? Channels Are you just on Facebook and Twitter? Or do you want a tool that can manage more channels? Additional users, added functionality and more robust reports are all ways some tools “nickle and dime” you so beware of these extra or hidden costs. Cost THINGSTOTHINKABOUT SocialMedia TOOLKIT HOME
  30. 30. GETting STUFFDONE Technology is good. You can have a meeting with four different people in four different cities relatively easy. It is also bad. The distractions are many and managing all the projects, tasks, to do’s and more is tough. Harnessing the good and cutting out the bad is the key. TOOLKIT HOME
  31. 31. getting Stuff Done Join.Me. Free, easy to use screen sharing option for meetings, webinars and calls. Evernote Free way to store notes from groceries to ideas anywhere, anytime seamlessly (computer- phone-tablet) Host and access documents “in the cloud” with multiple people on multiple channels at an Can do sign up forms, event registration, surveys and more. Easy to use, integrates well and has good value (and free option Free, simple project management software. Great for teams working remote on the same projects. Store links and content quickly and easily from anywhere (phone, web, social media, tablet) to read later. TrelloWufoo POCKET DROPBOX TOOLKIT HOME
  32. 32. Team Is your team all in one office or spread out? Do you have flexible work hours or set hours? Is your work highly collaborative or more independent? WebSavvy If your staff aren’t comfortable using or know how to use a tool then it is all for not. Understand where the users are at with their tech/web skills. Mobile Will you be working on the fly, on the road, in coffee shops and from phones and tablets? How can these tools be incorporated into or build off of your current workflow (as opposed to you needing to create a new workflow for the tool)? Workflow GetStuffDone THINGSTOTHINKABOUT TOOLKIT HOME
  33. 33. MakeThingsLookCool With so many different charities, causes and social good initiatives out there it is getting harder to stand out. Good design is one of the first and easiest ways that people will determine if they have an interest in you. Ultimately it is about how you are making a difference in the world but why not make a difference and have it look cool too?. TOOLKIT HOME
  34. 34. Make great looking dynamic presentations for meetings, webinars or campaigns. Turn photos and video clips into professional looking videos quickly and easily. Host PDF’s online and make them easy to read and share online. Outsource your design needs (logo, web page, t-shirt) to thousands of quality designers and choose what you want. Add some flare to your Facebook page with welcome pages, contests and “microsites” Simple drag and drop tool to create great looking infographics. Make ThingsLookCool PREZI ANIMOTO Issuu 99Designs ShortStack PIktochart TOOLKIT HOME
  35. 35. THINGSTOTHINKABOUT Capacity Do you have someone on your team that can do design work regularly and at a high level? Do you have a volunteer or relationship with a vendor that can? Frequency How often are you needing design projects? If frequent look at a contractor or agency, if less frequen look at some crowdsourced tools. Making things look good, pretty and cool doesn’t always have to take more time... but it often does. And it’s often worth it. Just be wary of the time commitment and knowingly choose to use or not use the tool/service. Do you have access to great visuals in the form of pictures and videos? Great pictures in shoddy designs look more shoddy. Play to your strengths and surround strength with strength. VisualsTime Makethings LookCool TOOLKIT HOME
  36. 36. GoDEEPER This guide is just a summary of some of the main areas where nonprofits can use tools to increase their impact and only scratches the surface. There are many great sites, blogs and people to follow to learn more about what is best and right for you and your organization. TOOLKIT HOME
  37. 37. Great free tools, webinars and white papers on digital marketing and social media. Business focused but lot’s of application for nonprofits. PLatformation Trendy site to cover all things tech, web and digital. Special sections for nonprofits and social impact are useful to get more focused advice and resources. Good resource for information and reviews on products and tools. Registered charities, nonprofits and libraries can get donated products or greatly reduced prices. Awesome hub for all things nonprofit and technology. Partners with others to produce great content, training, research and resources. Google produces lot’s of great (and free) products that can help nonprofits and even has a Google Grants program that can provide free advertising opportunities. Trendy site to cover all things tech, web and digital. Special sections for nonprofits and social impact are useful to get more focused advice and resources. GO DEEPER Very in-depth reviews, analysis and recommendations for nonprofits when it comes to software and IT. Very research focused. Blog of software company Peer Giving Ideas curates quality content on the web twice a week to update small/medium sized charities with practical tips and information. PeerGiving Ideas HUBSPOT techsoup Canada MashableGoogleforNonprofitsNTEN IDEALWARE TOOLKIT HOME
  38. 38. ABOUTUS Brady Josephson, Strategic Director brady@charityexpress.com office: 778-331-0577 twitter: @bradyjosephson Charity Express is a start-up digital agency based in Vancouver, BC. We’re a team of creative, passionate and action-oriented people that design and execute digital strategies to help charities, nonprofits and other charitable initiatives build capacity and succeed in achieving their goals in a web environment. WannaChat? GiveUsAShout. TOOLKIT HOME

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