Family Hub
Information Pack




          For Parents

      www.roehamptonfamilyhub.co.uk
11 May 2010
Chapel St Family Hub
Chapel St Head Office
79 Craven Gardens
Wimbledon, SW19 8LU


Dear Family,

Welcome to the...
Chapel St Family Hub
                       A NEW NURSERY
                       OPENING IN                               ...
The New Nursery:
Our child care service

The Chapel St Family Hub service
offering will bring you:

1. Care for babies fro...
About Chapel St

                                                                                           Chapel St is a...
WANT TO REGISTER?                           Registrations for the nursery are being
                                      ...
Chapel St Family Hub: Nursery - Application Form
Child's details

Surname                                              Mot...
Chapel St Family Hub: Nursery - Application Form
Starting date   /     /
Days required Monday              Tuesday        ...
Chapel St Family Hub: Nursery - Application Form
Parent’s Declaration

We have read the Chapel St Nursery terms and condit...
Chapel St Nursery
Terms and Conditions
The information below is to outline the service provided and the basis upon which a...
Notice

Leaving Nursery: Four weeks notice is required when a child leaves the nursery (or four weeks fees in lieu of noti...
Get more information at:
             www.roehamptonfamilyhub.co.uk

                           At the Family Hub web site...
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Chapel St Family Hub Info Pack For Parents(2)

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Outlines the nursery service at our Family Hub, includes application form to register for your child\'s place, fees list and terms and conditions.

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Chapel St Family Hub Info Pack For Parents(2)

  1. 1. Family Hub Information Pack For Parents www.roehamptonfamilyhub.co.uk
  2. 2. 11 May 2010 Chapel St Family Hub Chapel St Head Office 79 Craven Gardens Wimbledon, SW19 8LU Dear Family, Welcome to the Chapel St Family Hub, a new centre opening for children and families in Roehampton this September, 2010. Our family hub will be delivering nursery and family services, all designed to help children and families grow together. The central service of our Family Hub is our new day nursery. Open from 8 a.m. - 6 p.m., for children from 3 months to five years, we’ll provide your child with quality childcare and early years education. In this information pack, you’ll find details about our day nursery service, our location, how to register for child’s place, a fees list and how to join the Family Hub community online. As a new nursery, our nursery set up team are busy getting our new building ready for official opening in September. Between now and then, you’ll be able to meet our team at various drop in sessions we are holding in Roehampton. We’ll also be holding various Open Days and visiting sessions this summer for prospective families to view our new nursery environment. We hope that this information pack tells you all you need to know about the Family Hub and of course, if you have any questions, we’d love to hear from you at: nursery@chapelst.org or on: 020 8241 2017. Finally, to keep up to date with the latest news on the Family Hub and to tell us what services you would find helpful as a family, do visit our web site: www.roehamptonfamilyhub.co.uk We look forward to serving and working with your family. With best wishes, Adrian Gosling Education Development Manager On behalf of The Chapel St Team
  3. 3. Chapel St Family Hub A NEW NURSERY OPENING IN Teaching Children - Growing Families ROEHAMPTON New Nursery Coming! What is a Family Hub? If you are a parent in Roehampton and A Family Hub is a centre that provides the surrounding community, you’ll want opportunities for children and families to know about our new day-care to learn and grow together. nursery for 0-5s, that’s opening September 2010! In Roehampton, the nursery will be the central focus of our Family Hub. We’ll This brand new nursery - the core part provide your child with high quality of the ‘Chapel St Family Hub’ - brings childcare and early years education. you flexible, wrap-around child care, five days a week. We’ll also provide you with extra resources to support your child’s In addition to our nursery facility, we’ll learning when they go home. deliver a range of family-focused extended services, all designed to help From input on children’s education, children and parents get the most from parenting seminars, training and family life. advice, the Family Hub will give parents In this pack access to a range of optional-extra services, all designed to invest in the vital role you play in your child’s Welcome Letter 2 development. New Nursery Coming 3 Our childcare service 4 Our goal is to create top-class services The Family Hub Ethos 5 for children and families, that will Registration and fees 6 complement and extend existing Want to keep in touch? 6 provision in Roehampton. Register your child 7-9 Terms and Conditions 10-11 Web community 12 Who are we? Chapel St Community Interest Company Created and developed by proven leaders from the private, public and voluntary sector Chapel St is a change agency developing innovative public services and social enterprise with and for communities. See: www.chapelst.org
  4. 4. The New Nursery: Our child care service The Chapel St Family Hub service offering will bring you: 1. Care for babies from 3 months A designated baby room, where babies can play safely and sleep peacefully. 2. Learning through play Influenced by the German Educator Friedrich Froebel, we offer children stimulating programmes for learning through imaginative play. 3. Outside play - onsite Safe and secure access to an onsite outside play environment. Children are engaged in Forest School initiatives onsite and also for excursions on Putney Heath.  Where is the Nursery? An Open Plan Layout 4. Age-appropriate learning The Family Hub will be an Ofsted As well as a separate baby room, the groups registered day nursery, located in ‘The nursery will be designed in an open- Age-appropriate learning spaces Cornerstone’ on Alton Road in plan format for the 2-5 age group. for 2-3 year olds and 4-5 year Roehampton. olds in open-plan play zones. We The layout will adopt a ‘zone’ feel, are developing connections with Just off Roehampton Lane, it is a short with distinct areas for different types of the Early Childhood Research distance from Roehampton University, activities. The children will be Centre at Roehampton University. Queen Mary’s hospital and local streamed into age appropriate residential areas. Easily accessible learning streams, combined with 5. Places and Opening Hours from the A3 and with onsite parking periods for all-age play. Full-time, part-time and fractional for drop off and pick up, the nursery is places, for up to 50 children, 8 in an excellent location. Drawing from the practice and layout a.m. to 6 p.m., five days a week. of ‘zoned’ school-based nurseries, this open-plan environment is conducive to 6. Onsite catering peer-to-peer and cross-age learning, of Healthy, wholesome, kid-friendly immense benefit to your child. snack times and meals made onsite by a special Chapel St cook in a dedicated kitchen. 7. Single use building A building for the sole use of the nursery. It will be designed to fulfil the needs of a well-functioning, active, safe, comfortable and stimulating nursery. 8. Supporting family learning A variety of ‘optional extra’ services providing support for parents. All designed to support the development and learning of The Site Location and Building families together. Chapel St 79 Craven Gardens, London SW20 8LU t +44 (0) 20 8241 2017 www.chapelst.org and www.roehamptonfamilyhub.co.uk
  5. 5. About Chapel St Chapel St is a change agency working towards transformation and regeneration in community life. Comprising a team of proven leaders from the public, private and voluntary sectors, Chapel St are creating innovative and integrated public services and social enterprise in education, health care, housing, and employment. We believe that change happens and want to work with children and parents in About our Ethos Creativity Matters the Roehampton area to We will encourage and unlock creativity support learning and family Chapel St’s family services are built on and imagination in children and parents, life for all we meet. the following core convictions and enabling them to explore new ways of commitments. thinking and learning. Read all about our work at: www.chapelst.org People Matter Environment Matters We will appoint a ‘Key Person’ to work We will work with children and parents to with each child and family to ensure that design sustainable and creative they receive the necessary educational environments shaped for and by their input and developmental support to fulfill learning. Creativity Matters their plan. Community Matters Children Matter We will recognise the unique assets and We will encourage children to take a lead resources of the local community and in their learning, teaching them to work build extra capacity by partnering with with and learn from each another. local people, groups and services wherever possible. Parents Matter We will regularly invite parents to Health Matters participate in educational activities, share We will work with relevant agencies to in their children’s learning, benefit from develop healthy living initiatives with parenting support and volunteer for children and families. additional activities. Celebration Matters Learning Matters We will celebrate the growth and We will utilise a range of professionals achievements of children and their alongside teachers and Family families. Development Workers to enhance the education, training and support provided ‘We will encourage and for children and their families. unlock creativity and Play Matters imagination in children and We will value play as an essential aspect parents, enabling them to of the learning process; ensuring that explore new ways of thinking children have fun in the nursery and and learning.’ helping parents to take fun home. Chapel St 79 Craven Gardens, London SW20 8LU t +44 (0) 20 8241 2017 www.chapelst.org and www.roehamptonfamilyhub.co.uk
  6. 6. WANT TO REGISTER? Registrations for the nursery are being taken now for September. To register for your child’s place, fill out the form in this pack. More forms are available online or by emailing nursery@chapelst.org Nursery Fees (effective 1 September 2010 - 30 August 2011 Ages 0-3 Years Full Day: £65 Half Day: £35 Full Time week: £275 Ages 3-5 Years Full Day: £60 The Social Justice Tour - with Jim Wallis Day: £35 Half Full time week: £250 Be the change your community is longing for Discount for second child 15%. We also run a childcare voucher scheme. ________________________________________________________________________________________________________________________ change to your home, street or workplace? WANT TO RECEIVE UPDATES ON CHAPEL ST FAMILY HUB NEWS? our 2010. Keep me posted Yes! FILL THIS Tell me AND WE’LL KEEP YOU POSTED. FORM IN more about d to host The Social Justice Tour and Jim Wallis. YES PLEASE - KEEP ME POSTED. MY DETAILS ARE: ocial PLEASE SEND THIS FORM TO: d speaker, Social CHAPEL ST ham, name: 79 CRAVEN GARDENS ween LONDON SW19 8LU al role that email: or social OR EMAIL YOUR DETAILS TO: nursery@chapelst.org our email, r of the ouch! t: ice
  7. 7. Chapel St Family Hub: Nursery - Application Form Child's details Surname Mother's name Forenames Occupation Address Place of work Work telephone Mobile telephone Father's name Post code Occupation Home telephone Place of work email Work telephone Date of birth / / male / female Mobile telephone or expected date of birth / / Please give at least one local telephone number that may be contacted, in the event of an emergency, should both the mother and father be unavailable Name telephone Name telephone Any custodial information Medical information Doctor's name Address Telephone Health visitor Health visitor telephone Allergies Illnesses (eg chicken pox) Immunisations Whooping cough yes / no MMR yes / no Polio-diptheria-tetanus yes / no HIB yes / no Please provide details on any other past or existing medical conditions on a separate sheet. Booking requirements nursery@chapelst.org / www.roehamptonfamilyhub.co.uk/ 020 8241 2017 Please return this form to: Chapel St, Nursery Application, 79 Craven Gardens, London, SW19 8LU
  8. 8. Chapel St Family Hub: Nursery - Application Form Starting date / / Days required Monday Tuesday Wednesday Thursday Friday Morning Morning Morning Morning Morning Sessions Afternoon Afternoon Afternoon Afternoon Afternoon (please tick) All day All day All day All day All day Additional information How did you learn about Chapel St Nursery? Which Childcare Voucher provider do you use, if any? Please make us aware of any other information that will be important when caring for your child (religious, cultural, special talents, special needs, etc) Nursery Fees Effective from 1st September 2010 to 30th August 2011 Ages 0-3 Years Ages 3-5 Years Full Day: £65 Full Day: £60 Half Day: £35 Half Day: £35 Full Time week: £275 Full time week:L £250 Discount for second child 15% nursery@chapelst.org / www.roehamptonfamilyhub.co.uk/ 020 8241 2017 Please return this form to: Chapel St, Nursery Application, 79 Craven Gardens, London, SW19 8LU
  9. 9. Chapel St Family Hub: Nursery - Application Form Parent’s Declaration We have read the Chapel St Nursery terms and conditions and agree to abide by them. We enclose £50 cheque / cash for the required, non-refundable, registration fee. We understand that there is no refund for absence due to sickness or holiday and that one month's notice is required, or one month's fees payable, for all children leaving the nursery. We accept that , in the event that we are unable to arrive at nursery by 6pm, we will notify the nursery of the expected arrival time and, at the same time, agree to compensate the nursery staff affected. Late pick-up charges are currently £1/minute for the rst ve minutes (minimum charge £5) and £2 / minute thereafter. To be signed by both parents or guardians, where applicable signed __________________________________________________ date __________________ name___________________________________________________ signed __________________________________________________ date __________________ name___________________________________________________ nursery@chapelst.org / www.roehamptonfamilyhub.co.uk/ 020 8241 2017 Please return this form to: Chapel St, Nursery Application, 79 Craven Gardens, London, SW19 8LU
  10. 10. Chapel St Nursery Terms and Conditions The information below is to outline the service provided and the basis upon which a place at the nursery is offered and accepted. Registration A fee of £50 is payable on registration. This is non-refundable. Your completed application form will be kept on file and your child's name will be placed on the waiting list. We will do our best to offer a place on the days and date requested and to give you as much notice as possible that the place will be available. A place is reserved on receipt of written acceptance and guaranteed once the first month's fees have been received no later than one month in advance of requested start date. Prior to your child commencing nursery attendance, parents/guardian will be asked to read and sign a number of nursery policies which will be outlined to you during an induction visit. Change of Details It is essential that we are kept fully and promptly informed of any changes to address and telephone numbers or parents at home and work, as well as any changes to any emergency contact persons and their contact details. We also have to be informed if there is any change in details of the custody for a child. It is the responsibility of parents to keep the nursery up to date with such details Opening hours The nursery is open Monday to Friday 8am-6pm all year. We are closed for Bank Holidays and for the period between Christmas and New Year. No fees are charged when the nursery is closed. The only exception is on the last working day before Christmas when the nursery closes at 3pm and the full days fees are payable. Hours The nursery will be registered with Ofsted to operate between the hours of 8am-6pm. Children may arrive and depart at times within these hours to suit parents/guardians. As with sickness and holidays, we regret that there is no reduction if a place is not used to its full capacity. A charge, which is in excess of that of the pro-rata hourly rate, will be levied if children are collected after the normal closing time of 6pm. Details of the current late collection fee are available from the Nursery Manager. Sickness Children should not be brought to the nursery if they are unwell or suffering from contagious illness. The nursery reserves the right to exclude a child who, in the opinion for the nursery manager, presents a potential health risk to other children or staff. Parents/guardians of a child who becomes unwell when at nursery will be contacted and requested to collect the sick child. On application supply us with 2 local contact emergency numbers. These are vital in the event that we are unable to contact parents and the child needs to be collected. We would also be grateful if you would let us have the name and telephone number of your doctor and Health Visitor, for use in an emergency. Absences due to sickness or holidays For the convenience of parents/guardians the nursery is open and fully staffed all year. We therefore regret that there is no reduction in fees for any absence from nursery for holidays or sickness. Because the numbers in each age group are strictly governed by Ofsted, we regret that the nursery is unable to offer any flexibility on this condition and parents accepting a place at nursery are deemed to have fully understood this provision. It is the place, exclusively reserved for your child, that is being charged for—not the attendance. It is therefore really important, if you know you require long absences for holidays, to consider whether full day care is the correct option for you. Extra days / Emergency Places/ Swap Days Children may book extra days at nursery, subject to availability. Emergency places may be booked for children who do not normally attend nursery to help parents over busy or difficult times, subject to availability. These bookings must be paid for at the time of booking. We will do our best to accommodate requests for swapped days but they cannot be guaranteed as they are subject to availability. Swapped days can only be permitted if they fall within the same week. Fees: Fees will be invoiced and payable each month, payable in advance by the 1st of each month. Fees will be charged for the exact number of days your child is booked to attend nursery during that month. Fees not paid by the 1st of each month may be subject to a late payment charge of £1 for each day the nursery is open (from the 1st day of the month to the day the invoice is paid). We reserve the right to exclude a child from the nursery if the fees are more than two weeks late without prior agreement.
  11. 11. Notice Leaving Nursery: Four weeks notice is required when a child leaves the nursery (or four weeks fees in lieu of notice). Notice must be in writing to the Nursery Manager. Notice will be deemed to start from when the notice is received by the nursery Manager, and your written notice will also be acknowledged in writing. Reducing Days: four weeks written notice is required if you wish to reduce your days. The procedure should be the same as that for leaving the nursery (above). Increasing or Changing Days: Subject to availability we will do our best to accommodate any extra or changed days as soon as possible. In the unlikely event that any child(in the opinion of the nursery Manager) is constantly behaving in an aggressive or unreasonable manager, parents may be asked to find alternative day care. Staff If any member of staff who has been employed by chapel St Nursery is within three months is subsequently employed by a parent/guardian to care for a child who has previously been registered at Chapel St Nursery, then the parent/ guardian will be liable to pay Chapel St a sum equivalent to three month’s salary for the employee at their time of employment with Chapel St. Meals Breakfast, mid-morning snack, a cooked lunch (two courses) and a light tea are included in the fees. Formula milk in sterilised bottles is not included and parents/guardians should bring prepared bottles to the nursery on a daily basis. A weekly menu for lunch and tea are displayed on the nursery notice board. Nappies, Baby Cream and Wipes These should be provided by parents according to their child’s needs. Clothes A set of spare clothes should be provided by parents. Please be aware that whilst protective aprons will be provided for messy play, we cannot guarantee that clothes will not be soiled or permanently stained. Clothes should be labeled with your child’s name. We cannot accept responsibility for the loss of any un-named articles of clothing. Valuables Please try to ensure that your child does not bring any valuables to the nursery. We cannot accept responsibility for any loss or damage of any valuable or toys brought to the nursery. Chapel St Family Hub and Nursery April 2010
  12. 12. Get more information at: www.roehamptonfamilyhub.co.uk At the Family Hub web site you can: Keep up to date with the latest information about our nursery and family services Read about our ethos and child care provision Register for your child’s place and download our nursery place application form Find out about parent drop in sessions that we’ll be running between now and Sept You’ll also find us on Facebook and Twitter, so join the community online! Search pages for ‘Chapel St Family Hub’ Or visit: www.twitter.com/familyhub

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