Chapel St Family Hub Info Pack For Parents(2)

Family Hub
Information Pack

For Parents

www.roehamptonfamilyhub.co.uk

11 May 2010
Chapel St Family Hub
Chapel St Head Office
79 Craven Gardens
Wimbledon, SW19 8LU

Dear Family,

Welcome to the Chapel St Family Hub, a new centre opening for
children and families in Roehampton this September, 2010.

Our family hub will be delivering nursery and family services, all
designed to help children and families grow together.

The central service of our Family Hub is our new day nursery. Open
from 8 a.m. - 6 p.m., for children from 3 months to five years, we’ll
provide your child with quality childcare and early years education.

In this information pack, you’ll find details about our day nursery
service, our location, how to register for child’s place, a fees list and
how to join the Family Hub community online.

As a new nursery, our nursery set up team are busy getting our new
building ready for official opening in September. Between now and
then, you’ll be able to meet our team at various drop in sessions we
are holding in Roehampton. We’ll also be holding various Open Days
and visiting sessions this summer for prospective families to view our
new nursery environment.

We hope that this information pack tells you all you need to know
about the Family Hub and of course, if you have any questions, we’d
love to hear from you at: nursery@chapelst.org or on: 020 8241
2017.

Finally, to keep up to date with the latest news on the Family Hub and
to tell us what services you would find helpful as a family, do visit our
web site: www.roehamptonfamilyhub.co.uk

We look forward to serving and working with your family.

With best wishes,

Adrian Gosling
Education Development Manager
On behalf of The Chapel St Team

Chapel St Family Hub
A NEW NURSERY
OPENING IN Teaching Children - Growing Families
ROEHAMPTON

New Nursery Coming! What is a Family Hub?
If you are a parent in Roehampton and A Family Hub is a centre that provides
the surrounding community, you’ll want opportunities for children and families
to know about our new day-care to learn and grow together.
nursery for 0-5s, that’s opening
September 2010! In Roehampton, the nursery will be the
central focus of our Family Hub. We’ll
This brand new nursery - the core part provide your child with high quality
of the ‘Chapel St Family Hub’ - brings childcare and early years education.
you ﬂexible, wrap-around child care,
ﬁve days a week. We’ll also provide you with extra
resources to support your child’s
In addition to our nursery facility, we’ll learning when they go home.
deliver a range of family-focused
extended services, all designed to help From input on children’s education,
children and parents get the most from parenting seminars, training and
family life. advice, the Family Hub will give parents
In this pack
access to a range of optional-extra
services, all designed to invest in the
vital role you play in your child’s Welcome Letter 2
development. New Nursery Coming 3
Our childcare service 4
Our goal is to create top-class services The Family Hub Ethos 5
for children and families, that will Registration and fees 6
complement and extend existing Want to keep in touch? 6
provision in Roehampton. Register your child 7-9
Terms and Conditions 10-11
Web community 12

Who are we?
Chapel St Community Interest Company
Created and developed by proven leaders from the private, public and voluntary sector Chapel St is a change agency
developing innovative public services and social enterprise with and for communities. See: www.chapelst.org

The New Nursery:
Our child care service

The Chapel St Family Hub service
offering will bring you:

1. Care for babies from 3 months
A designated baby room, where
babies can play safely and sleep
peacefully.

2. Learning through play
Influenced by the German
Educator Friedrich Froebel, we
offer children stimulating
programmes for learning through
imaginative play.

3. Outside play - onsite
Safe and secure access to an
onsite outside play environment.
Children are engaged in Forest
School initiatives onsite and also
for excursions on Putney Heath. Where is the Nursery? An Open Plan Layout
4. Age-appropriate learning The Family Hub will be an Ofsted As well as a separate baby room, the
groups registered day nursery, located in ‘The nursery will be designed in an open-
Age-appropriate learning spaces Cornerstone’ on Alton Road in plan format for the 2-5 age group.
for 2-3 year olds and 4-5 year Roehampton.
olds in open-plan play zones. We The layout will adopt a ‘zone’ feel,
are developing connections with Just off Roehampton Lane, it is a short with distinct areas for different types of
the Early Childhood Research distance from Roehampton University, activities. The children will be
Centre at Roehampton University. Queen Mary’s hospital and local streamed into age appropriate
residential areas. Easily accessible learning streams, combined with
5. Places and Opening Hours from the A3 and with onsite parking periods for all-age play.
Full-time, part-time and fractional for drop off and pick up, the nursery is
places, for up to 50 children, 8 in an excellent location. Drawing from the practice and layout
a.m. to 6 p.m., five days a week. of ‘zoned’ school-based nurseries, this
open-plan environment is conducive to
6. Onsite catering peer-to-peer and cross-age learning, of
Healthy, wholesome, kid-friendly immense benefit to your child.
snack times and meals made
onsite by a special Chapel St cook
in a dedicated kitchen.

7. Single use building
A building for the sole use of the
nursery. It will be designed to fulfil
the needs of a well-functioning,
active, safe, comfortable and
stimulating nursery.

8. Supporting family learning
A variety of ‘optional extra’
services providing support for
parents. All designed to support
the development and learning of The Site Location and Building
families together.

Chapel St
79 Craven Gardens, London SW20 8LU
t +44 (0) 20 8241 2017
www.chapelst.org and www.roehamptonfamilyhub.co.uk

About Chapel St

Chapel St is a change agency
working towards
transformation and
regeneration in community life.

Comprising a team of proven
leaders from the public,
private and voluntary sectors,
Chapel St are creating
innovative and integrated
public services and social
enterprise in education, health
care, housing, and
employment.

We believe that change
happens and want to work
with children and parents in
About our Ethos Creativity Matters the Roehampton area to
We will encourage and unlock creativity support learning and family
Chapel St’s family services are built on
and imagination in children and parents, life for all we meet.
the following core convictions and
enabling them to explore new ways of
commitments.
thinking and learning. Read all about our work at:
www.chapelst.org
People Matter Environment Matters
We will appoint a ‘Key Person’ to work We will work with children and parents to
with each child and family to ensure that design sustainable and creative
they receive the necessary educational environments shaped for and by their
input and developmental support to fulfill learning. Creativity Matters
their plan.
Community Matters
Children Matter We will recognise the unique assets and
We will encourage children to take a lead resources of the local community and
in their learning, teaching them to work build extra capacity by partnering with
with and learn from each another. local people, groups and services
wherever possible.
Parents Matter
We will regularly invite parents to Health Matters
participate in educational activities, share We will work with relevant agencies to
in their children’s learning, benefit from develop healthy living initiatives with
parenting support and volunteer for children and families.
additional activities.
Celebration Matters
Learning Matters We will celebrate the growth and
We will utilise a range of professionals achievements of children and their
alongside teachers and Family families.
Development Workers to enhance the
education, training and support provided ‘We will encourage and
for children and their families. unlock creativity and
Play Matters imagination in children and
We will value play as an essential aspect parents, enabling them to
of the learning process; ensuring that
explore new ways of thinking
children have fun in the nursery and
and learning.’
helping parents to take fun home.

Chapel St
79 Craven Gardens, London SW20 8LU
t +44 (0) 20 8241 2017
www.chapelst.org and www.roehamptonfamilyhub.co.uk

WANT TO REGISTER? Registrations for the nursery are being
taken now for September. To register for
your child’s place, ﬁll out the form in this
pack. More forms are available online or
by emailing nursery@chapelst.org

Nursery Fees (effective 1 September 2010 - 30 August 2011
Ages 0-3 Years
Full Day: £65
Half Day: £35
Full Time week: £275

Ages 3-5 Years
Full Day: £60
The Social Justice Tour - with Jim Wallis Day: £35
Half
Full time week: £250
Be the change your community is longing for
Discount for second child 15%. We also run a childcare voucher scheme.

________________________________________________________________________________________________________________________

change to your home, street or workplace?
WANT TO RECEIVE UPDATES ON CHAPEL ST FAMILY HUB NEWS?
our 2010.
Keep me posted

Yes!
FILL THIS Tell me AND WE’LL KEEP YOU POSTED.
FORM IN more about

d to host The Social Justice Tour and Jim Wallis.
YES PLEASE - KEEP ME POSTED. MY DETAILS ARE:
ocial

PLEASE SEND THIS FORM TO:
d speaker,
Social CHAPEL ST
ham, name:
79 CRAVEN GARDENS
ween
LONDON

SW19 8LU
al role that email:
or social
OR EMAIL YOUR DETAILS TO:

nursery@chapelst.org
our email,
r of the
ouch!
t:
ice

Chapel St Family Hub: Nursery - Application Form
Child's details

Surname Mother's name
Forenames Occupation
Address Place of work
Work telephone
Mobile telephone

Father's name
Post code Occupation
Home telephone Place of work
email Work telephone
Date of birth / / male / female Mobile telephone
or expected date of birth / /

Please give at least one local telephone number that may be contacted, in the event of an
emergency, should both the mother and father be unavailable

Name telephone
Name telephone
Any custodial information

Medical information

Doctor's name
Address

Telephone
Health visitor Health visitor telephone
Allergies
Illnesses (eg chicken pox)
Immunisations Whooping cough yes / no
MMR yes / no Polio-diptheria-tetanus yes / no
HIB yes / no
Please provide details on any other past or existing medical conditions on a separate sheet.

Booking requirements
nursery@chapelst.org / www.roehamptonfamilyhub.co.uk/ 020 8241 2017

Please return this form to: Chapel St, Nursery Application, 79 Craven Gardens, London, SW19 8LU

Starting date / /
Days required Monday Tuesday Wednesday Thursday Friday
Morning Morning Morning Morning Morning
Sessions
Afternoon Afternoon Afternoon Afternoon Afternoon
(please tick)
All day All day All day All day All day

Additional information

How did you learn about Chapel St Nursery?

Which Childcare Voucher provider do you use, if any?

Please make us aware of any other information that will be important when caring for your child
(religious, cultural, special talents, special needs, etc)

Nursery Fees Eﬀective from 1st September 2010 to 30th August 2011

Ages 0-3 Years Ages 3-5 Years
Full Day: £65 Full Day: £60
Half Day: £35 Half Day: £35
Full Time week: £275 Full time week:L £250
Discount for second child 15%



Parent’s Declaration

We have read the Chapel St Nursery terms and conditions and agree to abide by them.

We enclose £50 cheque / cash for the required, non-refundable, registration fee.

We understand that there is no refund for absence due to sickness or holiday and that one
month's notice is required, or one month's fees payable, for all children leaving the nursery.

We accept that , in the event that we are unable to arrive at nursery by 6pm, we will notify the
nursery of the expected arrival time and, at the same time, agree to compensate the nursery
staﬀ aﬀected. Late pick-up charges are currently £1/minute for the rst ve minutes (minimum
charge £5) and £2 / minute thereafter.

To be signed by both parents or guardians, where applicable

signed __________________________________________________ date __________________

name___________________________________________________

signed __________________________________________________ date __________________

name___________________________________________________



Chapel St Nursery
Terms and Conditions
The information below is to outline the service provided and the basis upon which a place at the nursery is offered and
accepted.

Registration
A fee of £50 is payable on registration. This is non-refundable. Your completed application form will be kept on file and
your child's name will be placed on the waiting list. We will do our best to offer a place on the days and date requested
and to give you as much notice as possible that the place will be available. A place is reserved on receipt of written
acceptance and guaranteed once the first month's fees have been received no later than one month in advance of
requested start date. Prior to your child commencing nursery attendance, parents/guardian will be asked to read and
sign a number of nursery policies which will be outlined to you during an induction visit.

Change of Details
It is essential that we are kept fully and promptly informed of any changes to address and telephone numbers or parents
at home and work, as well as any changes to any emergency contact persons and their contact details. We also have to
be informed if there is any change in details of the custody for a child. It is the responsibility of parents to keep the
nursery up to date with such details

Opening hours
The nursery is open Monday to Friday 8am-6pm all year. We are closed for Bank Holidays and for the period between
Christmas and New Year. No fees are charged when the nursery is closed. The only exception is on the last working
day before Christmas when the nursery closes at 3pm and the full days fees are payable.

Hours
The nursery will be registered with Ofsted to operate between the hours of 8am-6pm. Children may arrive and depart at
times within these hours to suit parents/guardians. As with sickness and holidays, we regret that there is no reduction if
a place is not used to its full capacity. A charge, which is in excess of that of the pro-rata hourly rate, will be levied if
children are collected after the normal closing time of 6pm. Details of the current late collection fee are available from
the Nursery Manager.

Sickness
Children should not be brought to the nursery if they are unwell or suffering from contagious illness. The nursery
reserves the right to exclude a child who, in the opinion for the nursery manager, presents a potential health risk to other
children or staff. Parents/guardians of a child who becomes unwell when at nursery will be contacted and requested to
collect the sick child. On application supply us with 2 local contact emergency numbers. These are vital in the event that
we are unable to contact parents and the child needs to be collected. We would also be grateful if you would let us have
the name and telephone number of your doctor and Health Visitor, for use in an emergency.

Absences due to sickness or holidays
For the convenience of parents/guardians the nursery is open and fully staffed all year. We therefore regret that there is
no reduction in fees for any absence from nursery for holidays or sickness. Because the numbers in each age group are
strictly governed by Ofsted, we regret that the nursery is unable to offer any flexibility on this condition and parents
accepting a place at nursery are deemed to have fully understood this provision. It is the place, exclusively reserved for
your child, that is being charged for—not the attendance. It is therefore really important, if you know you require long
absences for holidays, to consider whether full day care is the correct option for you.

Extra days / Emergency Places/ Swap Days
Children may book extra days at nursery, subject to availability. Emergency places may be booked for children who do
not normally attend nursery to help parents over busy or difficult times, subject to availability. These bookings must be
paid for at the time of booking. We will do our best to accommodate requests for swapped days but they cannot be
guaranteed as they are subject to availability. Swapped days can only be permitted if they fall within the same week.

Fees:
Fees will be invoiced and payable each month, payable in advance by the 1st of each month. Fees will be charged for
the exact number of days your child is booked to attend nursery during that month. Fees not paid by the 1st of each
month may be subject to a late payment charge of £1 for each day the nursery is open (from the 1st day of the month to
the day the invoice is paid). We reserve the right to exclude a child from the nursery if the fees are more than two weeks
late without prior agreement.

Notice

Leaving Nursery: Four weeks notice is required when a child leaves the nursery (or four weeks fees in lieu of notice).
Notice must be in writing to the Nursery Manager. Notice will be deemed to start from when the notice is received by
the nursery Manager, and your written notice will also be acknowledged in writing.

Reducing Days: four weeks written notice is required if you wish to reduce your days. The procedure should be the
same as that for leaving the nursery (above).

Increasing or Changing Days: Subject to availability we will do our best to accommodate any extra or changed days
as soon as possible.

In the unlikely event that any child(in the opinion of the nursery Manager) is constantly behaving in an aggressive or
unreasonable manager, parents may be asked to find alternative day care.

Staff
If any member of staff who has been employed by chapel St Nursery is within three months is subsequently employed
by a parent/guardian to care for a child who has previously been registered at Chapel St Nursery, then the parent/
guardian will be liable to pay Chapel St a sum equivalent to three month’s salary for the employee at their time of
employment with Chapel St.

Meals
Breakfast, mid-morning snack, a cooked lunch (two courses) and a light tea are included in the fees. Formula milk in
sterilised bottles is not included and parents/guardians should bring prepared bottles to the nursery on a daily basis. A
weekly menu for lunch and tea are displayed on the nursery notice board.

Nappies, Baby Cream and Wipes
These should be provided by parents according to their child’s needs.

Clothes
A set of spare clothes should be provided by parents. Please be aware that whilst protective aprons will be provided for
messy play, we cannot guarantee that clothes will not be soiled or permanently stained. Clothes should be labeled with
your child’s name. We cannot accept responsibility for the loss of any un-named articles of clothing.

Valuables
Please try to ensure that your child does not bring any valuables to the nursery. We cannot accept responsibility for any
loss or damage of any valuable or toys brought to the nursery.

Chapel St Family Hub and Nursery

April 2010

Get more information at:
www.roehamptonfamilyhub.co.uk

At the Family Hub web site you can:

Keep up to date with the latest information about our nursery and family services
Read about our ethos and child care provision
Register for your child’s place and download our nursery place application form
Find out about parent drop in sessions that we’ll be running between now and Sept

You’ll also find us on Facebook and Twitter, so join the community online!

Search pages for ‘Chapel St Family Hub’ Or visit: www.twitter.com/familyhub

Chapel St Family Hub Info Pack For Parents(2)

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