Inspection methods

925 views

Published on

Inspection methods as found on useit.com

Published in: Technology, Business
0 Comments
0 Likes
Statistics
Notes
  • Be the first to comment

  • Be the first to like this

No Downloads
Views
Total views
925
On SlideShare
0
From Embeds
0
Number of Embeds
1
Actions
Shares
0
Downloads
26
Comments
0
Likes
0
Embeds 0
No embeds

No notes for slide

Inspection methods

  1. 1. Is your product user-centric?<br />Inspection methods<br />
  2. 2. Available methods<br />Heuristic evaluation <br />Heuristic estimation<br />Cognitive walkthrough<br />Pluralistic walkthrough<br />Feature inspection<br />Consistency inspection <br />Standards inspection<br />Formal usability inspection<br />
  3. 3. Heuristic evaluation<br />most informal method<br />usability specialists <br />make sure each dialogue element follows the “heuristics”<br />
  4. 4. Heuristic estimation<br />relative usability of two (or more) designs<br />quantitative terms (typically expected user performance)<br />
  5. 5. Cognitive walkthrough<br />simulate a user’s problem-solving process<br />each step through the dialogue<br />check if predicted process correctly<br />
  6. 6. Pluralistic walkthrough<br />users, developers, and human factors people<br />step through use case<br />discuss each dialog element involved<br />
  7. 7. Feature inspection<br />list features required for a use case<br />checks for long sequences, cumbersome steps, steps that would not be natural for users to try, and steps that require extensive knowledge/experience<br />
  8. 8. Consistency inspection <br />designers from other projects<br />make sure its consistent with their own design<br />
  9. 9. Standards inspection<br />an expert on an interface standard <br />inspect the interface for compliance.<br />
  10. 10. Formal usability inspection<br />combines individual and group inspections<br />six-step procedure with strictly defined roles<br />heuristic evaluation + cognitive walkthrough.<br />
  11. 11. More information<br />http://www.useit.com/jakob/inspectbook.html<br />http://www.useit.com/papers/heuristic/inspection_summary.html<br />

×