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Social Governance: Effectively Leveraging Open Data & Social Channels :: Rob Baker


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Social Governance: Effectively Leveraging Open Data & Social Channels :: Rob Baker

  1. 1. Social Governance Effectively Leveraging Open Data & Social Channels
  2. 2. Can we receive, process, and send an SMS from someone in Haiti to the appropriate channels in 10 minutes or less?
  3. 3. FROM PEOPLE IN NEED sms to 4636 translation geolocation structured approval mapped categorized report TO PEOPLE WHO HELP
  4. 4. 170 situation room volunteers
  5. 5. Haitian diaspora volunteers
  6. 6. Crowdsourcing • The state of crowdsourced applications: • Outputting structured data • Delivering actionable data • Creating situation reports to turn high volumes of data into shorter, digestible reports • Partnerships with existing services and institutions • Bringing agility to where there is already accountability
  7. 7. Libya Crisis Map The Libya Crisis Map deployed by request of UN Office for Coordination of Humanitarian Affairs (OCHA)
  8. 8.
  9. 9. © Arc Finance
  10. 10. Concerns • The data is not verified. • We don’t know who it’s coming from. • What if we receive bad information or misinformation? • What if the cost of these systems and personnel don’t provide valuable data?
  11. 11. The Right Application • Crowdsourcing as… • Focus groups • Polling data • Online surveys • Supporting infrastructure • Speaking to people where they already are
  12. 12. Take home message Whether for emergency response or civic affairs: crowdsourcing is happening and we have best practices to allow us to do it smarter. Let’s harness crowdsourcing to improve public services and entrepreneurship. What existing services could benefit from a direct connection with the public as information provider? What major challenges in your country could benefit from crowdsourcing applications?
  13. 13. Thank You Rob Baker Senior Program Developer Skype: rrbaker3