It is the process of systematically using data for business improvements. It works by:1. Integrating data from disparate sources.2. Distributing highly personalized information to every employee.3. Empowering individuals to make better fact based decisions.4. Taking the best action to drive results.What is PerformanceManagement?
An analyst may view the performance of a company:1. As a whole1. As individualsTwo Separate Types ofManagement
Employee performance management works best when:1. Work is planned and goals are consistent.2. Defines the expectations of the employees.3. Creates a system of predictable rewards for good performance and consequences for poor performance.4. Gives feedback on a more consistent basis than the average.Performance Management
Employees must be given ways to grow and develop in their field. Rewards are also a huge part of performance management. Employees who actually are now qualified to work in a high level of their field should be placed in positions of greater responsibility and receive a greater share of pay.Performance Management Model
Monetary nature Real and Tangible “Negative action companies”Rewards
1. Job Knowledge/Competency2. Quality/Quantity of Work3. Planning/Organization4. Initiative/Commitment5. Problem solving/Creativity6. Teamwork and cooperation7. Interpersonal skills8. Communication (oral and written)Standards of Performance andBehavior
1. Actual or threatened physical violence towards another employee.2. Fighting, gambling or using profane, obscene or abusive language.3. Unwillingness or inability to work in harmony with others.4. Sleeping on the job, inefficient performance, incompetence at work.5. Possessing or bringing weapons or firearms.6. Possession of or being under the influence of alcohol or other illegal substances.Unacceptable Behavior
7. Insubordination, refusing to follow directions or other disrespectful conduct.8. Unauthorized possession, removal, or use of company property.9. Excessive tardiness or absenteeism.10. Destroying company property.11. Unauthorized use of company equipment.12. Violating health or safety rules.13. Violating any company policy or workplace rule.
Tardiness AbsenteeismAttendance and Punctuality