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The management staff of a legal department held a Kanban training session but their day-to-day life was chaos. They asked us for help applying Kanban to their work, to get out of the mess they were in. So, we signed a contract for 24 hours of Kanban consultancy.
How do you, as a Kanban Coach, engage - for 24 hours in total - this kind of worker - immersed in a sick culture - on how to improve their maturity? This answer will be one of the learning outcomes from the talk.
Other included topics are:
How to introduce systems thinking to lawyers (and similar workers)
Dynamics to provoke the right stress level
Techniques to apply continuous improvement to workers under constant stress
Tools to generate a sense of purpose in a work area that you, the Kanban Coach, do not know
Ways to get out of chaos in 24 hours total
Advantages and disadvantages of using STATIK