2D - Skills development for staff - Helen Simmons

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Speaker at CFG's Annual Conference 2012

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2D - Skills development for staff - Helen Simmons

  1. 1. Charity Finance GroupSkills development for staff: Finding the FDs of the future...Helen Simmons, Diocese of LondonMay 2012
  2. 2. Diocese of London• The Church of England is growing in the Diocese of London. Electoral rolls has increased dramatically from 45,000 (1990)to 70,000(2010)• Over 400 anglican churches, 1000 clergy and 200 trainee clergy• Many London parishes are classified as deprived Urban Priority Areas• 149 Church of England schools in the Diocese with over 50,000 pupils
  3. 3. Developing Teams• Crisis• MS Society• Jewish Care• Diocese of London• Different Sizes, different issues
  4. 4. Leadership• Drive proactive development• Encourage learning opportunities• Deal with issues causing negative impact• Get to know individuals, don’t assume• Role model good people management• Recruit in good people• Manage out the bad
  5. 5. A New Team – Getting to know them….• Short meeting with every team member • Job titles v reality? • What’s working well? • What needs to change?• Survey your Stakeholders • Their skill levels • Greatest need from the team, pressure points • Perception of the team
  6. 6. Different people• Range of Ambition• Range of Motivation• Range of Skills & Competencies• Range of Interests
  7. 7. Learning Opportunities• Seminars• Courses• Qualifications• Role Shadowing• Role Swapping• Sharing back at base
  8. 8. Shadowing• Increased Understanding• Cross Fertilisation• Empathising• Across the team - or up a level• Across teams – eg Fundraising, IT, Policy• Across locations – eg isolated outposts
  9. 9. Swapping• Learning preferences: • Reading the manual • Listening and watching • Doing• Follows Shadowing• Enables better cover• Develop skills
  10. 10. Recruiting Good PeopleGetting the right people there on the day…• Shortlisting criteria • weightingSelecting the right one from the day…• Tests • Close to daily tasks • Competencies & Strengths (fit with team)
  11. 11. Equipping them for the role• Handover• Induction• Coal face• Equipment• Training• Mentoring
  12. 12. Management Style• First one to one• Listening skills• Adapting• McGregor Theory X Theory Y approach• Maslow’s Hierarchy of needs
  13. 13. McGregor ApproachesTheory X (authoritarian) – (convert or) manage out…..Theory Y (participative) – encourage and develop……
  14. 14. Maslow’s Hierarchy of Needs• Biological and Physiological• Safety• Belonging• Esteem• Self Actualisation
  15. 15. Real examples• Health Issues – depression, alcohol, disease• Relationship Issues – partner, dependant• Financial Issues – debt,• Esteem Issues – bullying, redundancy• Realising potential, self fulfilment, growth and challenges……
  16. 16. Motivation“Our staff are full of apathyand have no motivation….I know but I can’t be botheredto do anything about it….”(John Byrne cartoon)
  17. 17. Getting the most from Teams• One to Ones• Team Meetings• Away Days
  18. 18. Away Days• Part Work, Part Play• Relaxed informal• Out of Office• All equal• Activity to bring out hidden skills and competencies• Time to tackle cultural issues
  19. 19. FDs of the Future• Gradual Exposure to the politics • Opportunities to present • Opportunities to join project groups • Opportunities to act up • Opportunities to reflect • Opportunities to fill experience gaps• Desire to take the step

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