1. INTERNET AND MOBILE BANKING Ceylan Korcun 108604171

2. Theveryfirstbankswasprobablythetemples of ancientworld

3. Theveryfirst bank in theworldwasAmsterdamsche Bank which is founded in 1609 in Holland

4. Thefirst ATM havebeenused in 50’s but theusage has ben increasedwidelyaftersecondhalf of 1990

5. Inrecentyearsthebankingandfinancialservicesindustry has beenundergoingrapidchanges

6. Alternativeelectronicdeliverychannelsprovide a majormeanstocutcosts.

8. Be able to create more loyalty

9. Be able to increase their customer base

10. Create new mechanisms to stimulate impulse buying

12. Reduce calls to call centers

13. Change their spending patterns

14. Generate more transactions

15. Become more aware of their money