The Work Systems Designer

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This lesson is about the functions of managers and its roles in the deign of work systems

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The Work Systems Designer

  1. 1. Design ManagementBusiness ProposalThe Design of Work SystemsPrepared by Timothy ChanUpdated 5th June 2013 version 3.0
  2. 2. Learning Objectives• Functions of management• Roles of managers• The design of work systems
  3. 3. Oh! You got promoted to manager“Tell me more ofhow you plan tofuck up my life!”
  4. 4. Video: When managers failed…..
  5. 5. The 4 Functionsof a Manager
  6. 6. The Manager’s Roles in theDesign of Business
  7. 7. #Manager as organization designer
  8. 8. Tall vs Flat(Centralized or Decentralized?)
  9. 9. Span of Control(How many levels or layers?)
  10. 10. Functional Org StructureThe Functional Structure is by far the most popularorganizational structure in the business world —probably 65% to 75% of companies use the FunctionalStructure, because it’s basic and it makes sense.
  11. 11. Divisional Org Structure
  12. 12. Example : Boeing CompanyHQ(Group HQ)CommercialAirlinesDivisionMilitaryAircraftDivisionPrivateAviationDivision
  13. 13. Matrix Org Structure
  14. 14. Horizontally-linked StructurePlanPlan BuildBuild RunRun(Often adopted by IT Departments)
  15. 15. Organization Chart(Visual Presentation)
  16. 16. Organizational Structureis the manner in whichan organization arranges(or rearranges) itself.Visually represented in aOrganizational ChartOrganization Chart(Visual Presentation)
  17. 17. #Manager as systems designer
  18. 18. SOPPolicies &Procedures
  19. 19. SOPProcesses(Work flow)
  20. 20. #Manager as job designer
  21. 21. Scope, Roles & ResponsibilitiesRewards & Career Progressions
  22. 22. Examples
  23. 23. Examples
  24. 24. #Manager as performance designer
  25. 25. • Specific• Measurable• Accountable• Realistic• TimelineSMART Goals
  26. 26. WHOWHATWHEN
  27. 27. KPIKey Performances indicators
  28. 28. Video: How Apple organize work
  29. 29. THE VALUE OFA MANAGER???Problem solving
  30. 30. THE END

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