Pulling together

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Pulling together

  1. 1. “Pulling together” “ lli h ” C eat g bus ess a ue by a g su e t at e e yo e s a g ed Creating business value by making sure that everyone is aligned  around and focussed on the things that really matterCopyright © 2009‐2011 Celemiab Systems AB. All rights reserved.  
  2. 2. How do you get customer feedback like this? The solutions you offer The people they meet The experience All I could ask for Good to do Efficient business with Top of the line p y User friendly Lots of talent One point of contact Keep promises They treat me like Easy to understand E t d t d somebody special b d i l Good quality Innovative Service minded Easy to access y Personal What I want, where Good value and when I want it Creative y for moneyCopyright © 2009‐2011 Celemiab Systems AB. All rights reserved.  
  3. 3. You need a winning formula We need to spend money in order to earn it... • Attract the right customers We need to earn money before spending it... • Offer the right product mix • Deliver with excellence Deliver with excellence • Use resources wisely • Stay competitive y p We should sell products that we can deliver... We should deliver products that we can sell... But views often differ about how to achieve itCopyright © 2009‐2011 Celemiab Systems AB. All rights reserved.  
  4. 4. So reality often looks more like this When politics is more important than performance effectiveness and efficiency is lost,  scarce resources are wasted, there is dysfunction and unhelpful conflict. So growth objectives are limited or undermined completely Copyright © 2009‐2011 Celemiab Systems AB. All rights reserved.  
  5. 5. Pulling together – means unity of purpose People Their knowledge, skills, creativity, attitude  Their knowledge skills creativity attitude Our reason for being: Our reason for being: and potential to grow. Leadership & culture The thin fabric that guides people’s behavior  “To create  and decisions, almost intuitively. long‐term  Methods & tools Methods & tools Procedures, manuals and guidelines as well  value for all  value for all as software programs. stakeholders” Business processes Business processes Information systems and practices that tie  everything together – across borders,  functions, departments and expertise. To be fit for purpose you have to act as ONE companyCopyright © 2009‐2011 Celemiab Systems AB. All rights reserved.  
  6. 6. So how do you get everyone focussed ? Energised about the things that really matter • Customer expectations Because these inform  everything that you do  including  your  investments in R&D, the supply  chain your IT systems etc. • Teamwork Because this delivers the benefits of collaboration,  , innovation etc.  • Continuous improvement Because this is the only  thing that keeps you  y g p y competitive, prevents complacency setting in and  the business settling for the status quo. And engaged in the activities that really  make a differenceCopyright © 2009‐2011 Celemiab Systems AB. All rights reserved.  
  7. 7. Pulling together – direction and ambition g p p •A strong value proposition ‐ A competitive portfolio of solutions  (Products and Services)  •A common goal: •A common goal:  ‐ That inspires the business to stretch to reach for its potential •Shared values ‐That guide the behaviour of  everyone involved So your  leadership and culture must be consistent with your aspirations Copyright © 2009‐2011 Celemiab Systems AB. All rights reserved.  
  8. 8. Pulling together – roles defined Everyone clear about the part that they will play Supported by systems, tools and processes that enable them to work effectively  and efficiently and focus on the things that really matterCopyright © 2009‐2011 Celemiab Systems AB. All rights reserved.  
  9. 9. Pulling together – measurement and reward Remember what gets measured gets managed and what gets rewarded  gets repeated gets repeated £ So your measurement and reward systems must be consistent with  S t d d t tb i t t ith your aspirationsCopyright © 2009‐2011 Celemiab Systems AB. All rights reserved.  
  10. 10. Critical success factors But this transformation cannot be achieved without inputs that help to move  forward your people’s habitual mindsets, behaviors and practices. We understand that the keys to success are: C i f f f •Creating a common frame of reference  ‐ a mental model of how the business works •Exploring and discovering the key value drivers Exploring and discovering the key value drivers  ‐ the main levers and their relative impact •Identifying the potentials for improvement  ‐ and creating the desire to make a difference •Aligning around shared priorities  ‐ with a common understanding of the way forward ith d t di f th f dCopyright © 2009‐2011 Celemiab Systems AB. All rights reserved.  
  11. 11. You are in good company “Pursuing the Value Management programme has saved the Group around  €1 billion in costs... We could not have accomplished this without Celemi  Apples & Oranges.” – Jürgen Hambrecht, CEO, BASF For further information contact: For further information contact: Steve Hemmings +44(0)7768 158576 44(0)7768 158576 steven@centrepiece.fsnet.co.uk Centrepiece is a Celemi partner ‐ visit www.celemi.comCopyright © 2009‐2011 Celemiab Systems AB. All rights reserved.  

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