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BA et PM dans un monde Agile et en Transformation

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Voyage au cœur de la transformation, quels rôles pour accompagner toutes les personnes impliquées.
Comment garantir que le voyage satisfera toutes les personnes ?
Comment définir ensemble la destination ?

Published in: Education
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BA et PM dans un monde Agile et en Transformation

  1. 1. 28 février 2018 BUSINESS ANALYSTE ET CHEF DE PROJET DANS UN MONDE AGILE ET EN TRANSFORMATION
  2. 2. 28 février 2018 BUSINESS ANALYSTE ET CHEF DE PROJET DANS UN MONDE AGILE ET EN TRANSFORMATION «Voyage au cœur de la transformation» par Cédric Berger, CBAP® Chargé de cours HEG Genève, Senior BA, Fondateur IIBA® Geneva BA et PM se rassemblent pour assurer la réussite de la transition 4.0 (climatique, numérique, économique, sociale…)
  3. 3. Nos sources 33 www.pmi.org/business-analysis HEG - Junod - Berger - BA & PM Agile Transformation - Fév. 18 3 www.iiba.org WHITE PAPER Business Analysis September 2017
  4. 4. B A HEG - Junod - Berger - BA & PM Agile Transformation - Fév. 18 4 Transformation …agile dans un monde en transformation Agile Projet
  5. 5. HEG - Junod - Berger - BA & PM Agile Transformation - Fév. 18 5 …agile dans un monde en transformation
  6. 6. HEG - Junod - Berger - BA & PM Agile Transformation - Fév. 18 6 …agile dans un monde en transformation
  7. 7. B A HEG - Junod - Berger - BA & PM Agile Transformation - Fév. 18 7 Transformation Qui conduit ? Agile Projet
  8. 8. HEG - Junod - Berger - BA & PM Agile Transformation - Fév. 18 8 Le chef de projet « augmenté »
  9. 9. Agilité HEG - Junod - Berger - BA & PM Agile Transformation - Fév. 18 9 avec de nouvelles compétences… 70% recours à l’approche Agile dans les projets Source : PMI 2017, Pulse of profession
  10. 10. HEG - Junod - Berger - BA & PM Agile Transformation - Fév. 18 10 avec de nouvelles compétences… Gestion des exigences Business Analysis PMI is standardizing on the term and definition of “business analysis” as a critical competence for project, program, and portfolio management, and will use the term “requirements management” as a component of business analysis. Source : PMI, Requirements Management: A Practice Guide
  11. 11. La Business Analyse est un ensemble de connaissances, de compétences, d’outils et de techniques pour : • Déterminer les problèmes et/ou opportunités • Identifier et analyser les besoins métiers • Identifier et recommander des solutions viables qui répondent à ces besoins • Eliciter, documenter et gérer les exigences de toutes les parties prenantes en s’assurant qu’elles sont alignées aux objectifs de l’entreprise et du projet • Faciliter l’implémentation avec succès des produits et services issus d’un programme ou d’un projet. HEG - Junod - Berger - BA & PM Agile Transformation - Fév. 18 11 Définition de la BA selon le Business Analysis for Practitioners du PMI® Business analysis is the practice of enabling change in an enterprise by defining needs and recommending solutions that deliver value to stakeholders. selon le BABOK3.0 de IIBA® Value(s) Needs Solutions Stakeholders Changes Context BACCM® de IIBA®
  12. 12. HEG - Junod - Berger - BA & PM Agile Transformation - Fév. 18 12 avec de nouvelles compétences… Gestion des exigences Business Analysis L'étude mondiale de PMI a révélé qu'une "collecte inadéquate des exigences" demeurait la cause première de l'échec des projets (37 pour cent) en 2014 PMI’s Pulse of profession, 2018
  13. 13. HEG - Junod - Berger - BA & PM Agile Transformation - Fév. 18 13 avec de nouvelles compétences… Gestion des exigences Business Analysis Source : PMI 2017, Pulse of profession
  14. 14. HEG - Junod - Berger - BA & PM Agile Transformation - Fév. 18 14 avec de nouvelles compétences… Gestion des exigences Business Analysis PMI WHITE PAPER Business Analysis September 2017
  15. 15. B A HEG - Junod - Berger - BA & PM Agile Transformation - Fév. 18 15 Transformation Agile Projet Avec quel véhicule ? Quel équipage ? Chef de Projet
  16. 16. HEG - Junod - Berger - BA & PM Agile Transformation - Fév. 18 16 En solo ou en duo ?
  17. 17. HEG - Junod - Berger - BA & PM Agile Transformation - Fév. 18 17 Les conducteurs de la transformation Pilote (PM) • Conduite de précision • Concentré sur les trajectoires • Optimise chaque tour • Contrôle la voiture en solo Processus EquipeKPI Day to Day Lean des opérations Optimisation Il est le champion
  18. 18. HEG - Junod - Berger - BA & PM Agile Transformation - Fév. 18 18 Les conducteurs de la transformation Pilote (PM) Co-pilote (BA) • Conduit • Concentré sur la route • Passe les vitesses (bon régime) • Contrôle la voiture • Informe • Anticipe les éléments (virages, type de surface…) • Donne le rapport, la vitesse • Vigilant sur l’extérieur Les deux font confiance à l’autre Le BA est au projet ce que le copilote est au Rallye. en duo
  19. 19. Les passagers ?Les parties prenantes ?
  20. 20. B A HEG - Junod - Berger - BA & PM Agile Transformation - Fév. 18 20 Transformation Agile Projet Les Stakeholders ?
  21. 21. HEG - Junod - Berger - BA & PM Agile Transformation - Fév. 18 21
  22. 22. HEG - Junod - Berger - BA & PM Agile Transformation - Fév. 18 22 Les conducteurs de la transformation Pilote (PM) • Contrôle le système • Régule la vitesse • Vigilant sur les horaires • Concentré sur les signaux et alertes • Gère les impondérables en solo Contrôleur Il contrôle la machine Le BA n’est pas au projet ce que contrôleur est au train.
  23. 23. HEG - Junod - Berger - BA & PM Agile Transformation - Fév. 18Slide N° 23 Les conducteurs de la transformation Pilote (PM) Co-pilote (BA) • Pilote • Chef à bord • Suit le cap • Fait fasse au imprévu • Anticipe les problèmes • Informe des éléments extérieur • En relation avec les contrôleurs aériens • Régule les besoins du pilote, du personnel volant, des passagers. • Vigilant sur l’extérieur Le BA est au projet ce que le copilote est au vol. Chacun à des rôles bien définis en duo
  24. 24. HEG - Junod - Berger - BA & PM Agile Transformation - Fév. 18 24 Les conducteurs de la transformation Pilote (PM) Guide (BA) • Conduit • Concentré sur la route et l’environnement • Connait le territoire • A déjà fait le voyage • Gère le timing • Informe • Ecoute les envies des passagers • Trouve des astuces • Anime le groupe • Parle plusieurs langues Un duo complice Le BA est au projet ce que le guide est au voyage. en duo
  25. 25. HEG - Junod - Berger - BA & PM Agile Transformation - Fév. 18 25 BA & PM, un duo essentiel… 46 % 68 % des organisations considèrent qu’il existe une bonne collaboration entre leurs PM et BA des organisations estiment que la collaboration est essentielle à la réussite des projets Source : PMI 2015, Pulse of profession … et avec les parties prenantes, un équipage gagnant !
  26. 26. B HEG - Junod - Berger - BA & PM Agile Transformation - Fév. 18 26 Voyage agile Change Domain Stakeholders Projet A PM BA Agile
  27. 27. Quelle Destination ?
  28. 28. B HEG - Junod - Berger - BA & PM Agile Transformation - Fév. 18 28 Voyage Transformation Stakeholders Projet A PM BA Agile Solution
  29. 29. Besoins HEG - Junod - Berger - BA & PM Agile Transformation - Fév. 18 29 Etat actuel I d e n t i f i e r As Is Problématique Transformation BA Stakeholders Projet PM Solution Agile Idée ?
  30. 30. Besoins HEG - Junod - Berger - BA & PM Agile Transformation - Fév. 18 30 Etat futur I d e n t i f i e r As Is Problématique To Be Solution Solution Transformation PM BA Stakeholders Projet Vision Agile Idée ?
  31. 31. Besoins HEG - Junod - Berger - BA & PM Agile Transformation - Fév. 18 31 Résultats I d e n t i f i e r As Is Problématique L i v r e r To Be utile Acceptée Solution Vision Solution Transformation PM BA Stakeholders Projet Idée ? Valeur(s)
  32. 32. HEG - Junod - Berger - BA & PM Agile Transformation - Fév. 18 32 Qui ? STRATEGE
  33. 33. 3 Rôles
  34. 34. Besoins HEG - Junod - Berger - BA & PM Agile Transformation - Fév. 18 34 Pour conclure utile Solution Transformation CONDUCTEUR ANIMATEUR Parties Prenantes Projet STRATÈGE Idée ? 1 2 3 Valeur(s)
  35. 35. HEG - Junod - Berger - BA & PM Agile Transformation - Fév. 18 35 Stratège AnimateurConducteur Transformation Agile 3 rôles pour maîtriser la transformation Systemic Servant leader Leadearship Systemic Analysis Behavior 3 compétences à développer
  36. 36. Merci ;-)
  37. 37. PROGRAMME CERTIFIANT TRANSITION 4.0 Postgrades de la Haute école de gestion de Genève, dédiés à la transformation des entreprises (Digitale, Environnementale, Sociale, Managériale)
  38. 38. Les Acteurs de la Transition HEG - Junod - Berger - BA & PM Agile Transformation - Fév. 18 38 Transition Energétique Transition Climatique Transition Numérique Transition Industrielle Transition Sociale Transition Environnementale Transition Managériale DAS Transformation Stratégique Transition Economique Transition Sociétale & Design Agile Transition de l’Administration Publique
  39. 39.  2 Certificates Advanced Studies (CAS) - Reviewed 1 Diploma Advanced Studies (DAS)  1 Mission HEG - Junod - Berger - BA & PM Agile Transformation - Fév. 18 39 Project Acteurs agiles de la transition 4.0 Agile Analysis Design Project Analysis Value ConduireAnalyser Manager SoftSoft Soft CAS CAS DAS Project Analysis Design Agile ValueValue 1 2 3 3 formations
  40. 40. CAS MPA Management de Projet Agile Agile Conduire les projets de transformation en mode Agile
  41. 41. HEG - Junod - Berger - BA & PM Agile Transformation - Fév. 18 41 Les 1. Formation – Action en entreprise 2. Agilité et adaptabilité pédagogique 3. Jeux - Simulation - Entrainement Les nouveautés 1. Agilité 2. Business Analyse 3. Transformation Les valeurs sûres 1. Créer en 2004 2. Coaching 3. Animateurs
  42. 42. CAS BA&D Business Analyse & Design Analyser les besoins et concevoir des solutions utiles
  43. 43. HEG - Junod - Berger - BA & PM Agile Transformation - Fév. 18 43 Les 1. Formation – Action en entreprise 2. Agilité et adaptabilité pédagogique 3. Jeux - Simulation - Entrainement Les nouveautés 1. Agilité 2. Design Thinking 3. UX Les valeurs sûres 1. Certification IIBA 2. Principes «valeur» 3. Pionnier en Suisse
  44. 44. DAS TS Transformation Stratégique DAS Transformation Stratégique en cours de validation académique, le nom est susceptible de changer Traduire la stratégie en solutions créatrices de valeur(s)
  45. 45. HEG - Junod - Berger - BA & PM Agile Transformation - Fév. 18 45 Les 1. Formation – Action en entreprise 2. Agilité et adaptabilité pédagogique 3. Jeux - Simulation - Entrainement Les nouveautés 1. Analyse de la valeur 2. Business Case 3. Disruption Digitale Les valeurs sûres 1. (Re)Donner du sens 2. Pensée Systémique 3. Trois Certifications
  46. 46. HEG - Junod - Berger - BA & PM Agile Transformation - Fév. 18 46

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