Classical approach (2)

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Classical approach (2)

  1. 1. INTRODUCTION TO CLASSICAL APPROACH
  2. 2. DEFINITION OF CLASSICAL APPROACH “Classical approach of management professes the body of management thought based on the belief that employees have only economical and physical needs and that the social needs & need for job satisfaction either does not exist or are unimportant. Accordingly it advocates high specialization of labour,centralized decision making & profit maximization.”
  3. 3. • Classical approach is the oldest formal school of thought which began around 1900 and continued into the 1920s. • Its mainly concerned with the increasing the efficiency of workers and organizations based on management practices, which were an outcome of careful observation. • Classical approach mainly looks for the universal principles of operation in the striving for economic efficiency. • Classical approach includes scientific, administrative & bureaucratic management.
  4. 4. • SCIENTIFIC MANAGEMENT focuses on the “one best way” to do a job. • ADMINISTRATIVE MANAGEMENT focuses on the manager & basic managerial functions. • BUREAUCRACTIC MANAGEMENT focuses on the guidelines for structuring with formaliazation of rules,procedures and a clear division of labour.
  5. 5. MAJOR CONTRIBUTORS • FREDERICK WINSLOW TAYLOR (1856-1915) • FRANK GILBERTH (18681924) & LILLIAN GILBERTH(1878-1972)
  6. 6. • HENRI FAYOL (1841-1925) • MAX WEBER (1864-1920)
  7. 7. CLASSICAL APPROACH • SCIENTIFIC MANAGEMENT THEORY • GENERAL ADMINSTRATIVE MANAGEMENT THEORY • • FREDERICK W.TAYLOR (1856-1915) - FATHER OF SCIENTIFIC MANAGEMENT • ANALYSED MANAGEMENT SCIENTIFICALLY TO FIND OUT THE MOST EFFICTIVE WAY TO DO A JOB - “ONE BEST WAY” TO DO THE JOB. HENRI FAYOL (1841- 1925) - FATHER OF MODERN MANAGEMENT • ANALYSED MANAGEMENT AS A UNIVERSAL PROCESS OF PLANNING,ORGANIZING, COMMANDING,COORDINATING& CONTROLLING. ALSO INTRODUCED FOURTEEN PRINCIPLES OF MANAGEMENT.
  8. 8. THEORIES • TAYLOR’S THEORY OF SCIENTIFIC MANAGEMENT • FAYOL’S ADMINISTRATIVE THEORY • WEBER’S THEORY OF BUREAUCRACY
  9. 9. SCIENTIFIC MANAGEMENT
  10. 10. FEDRICK WINSLOW TAYLOR(1856-1915) Father of Scientific Management “one best way for doing the job”
  11. 11. Definition Scientific management was a theory of management that analyzed and workflows, with the objective of improving labor productivity management of a business, industry, or economy, according to principles of efficiency derived from experiments in methods of work and production, especially from time-and-motion studies- (mass noun)
  12. 12. In 1898, Taylor joined Bethlehem Steel. Taylor was a mechanical engineer who sought to improve industrial efficiency. Working in the steel industry, Taylor had observed the phenomenon of workers' purposely operating well below their capacity, that is, soldiering. He attributed soldiering to three causes:
  13. 13. The almost universally held belief among workers that if they became more productive, fewer of them would be needed and jobs would be eliminated. Employees take great care never to work at a good pace for fear that this faster pace would become the new standard. If employees are paid by the quantity they produce, they fear that management will decrease their per-unit pay if the quantity increases. Workers waste much of their effort by relying on rule-ofthumb methods rather than on optimal work methods that can be determined by scientific study of the task.
  14. 14. Taylor insisted that management itself would have to change and further, that the manner of change could be determined only by scientific study. Hence, term ‘Scientific Management’ evolved. Taylor suggested that decisions based on rules of thumb and tradition be replaced with precise procedures developed after careful study of individual situations
  15. 15. Time Studies Taylor argued that even the most basic, mindless tasks could be planned in a way that dramatically would increase productivity, and that scientific management of the work was more effective than the "initiative and incentive" method of motivating workers. To scientifically determine the optimal way to perform a job, Taylor performed experiments that he called time studies, (also known as time and motion studies). He use stop watches to measure the workers efficiency
  16. 16. The main things Taylor noticed for inefficiency The lack of standard tools or techniques There is no match between skill and job No motivation from the management
  17. 17. Taylor's 4 Principles of Scientific Management
  18. 18. Replace rule-of-thumb work methods with methods based on a scientific study of the tasks. Scientifically select, train, and develop each worker rather than passively leaving them to train themselves. Cooperate with the workers to ensure that the scientifically developed methods are being followed. Divide work nearly equally between managers and workers, so that the managers apply scientific management principles to planning the work and the workers actually perform the tasks.
  19. 19. Basic idea of Scientific Management
  20. 20. General approach Developed standard method for performing each job Selected workers with appropriate abilities for each job Trained workers in standard method. Supported workers by planning their work and eliminating interruptions. Provided wage incentives to workers for increased output.
  21. 21. Contributions Demonstrated the importance of compensation for performance Initiated the careful study of tasks and jobs Demonstrated the importance of personal selection and training
  22. 22. Criticism Did not appreciate the social context of work and higher needs of workers. Did not acknowledge variance among individuals. Tended to regard workers as uninformed and ignored their ideas for suggestions
  23. 23. FRANK B GILBRETH & LILLIAN M GILBRETH Followers of Taylor
  24. 24. Frank B Gilbreth (1868-1924) pioneered time and motion study and arrived at many of his management techniques independently of Taylor . He stressed efficiency and was known for his quest for “one best way” to do work. His work had great impact on medical surgery by drastically reducing the time patients spent on operating table. He invented a device – ‘MICRO CHRONOMETER’ in order to record workers movement and the amount of time spend to done a job
  25. 25. Experiments Gilbreth performed experiments that focused on specific motions, such as bricklaying experiments that resulted in a dramatic decrease in the number of motions required to lay bricks. The husband and wife Gilbreth team used motion picture technology to study the motions of the workers in some of their experiments.
  26. 26. Lady Gilbreth was more interested in human aspect of work On the basis of their study and experiments frank give shape to 17 principles known as “Therblig”
  27. 27. Implementation Frederick Taylor’s scientific management techniques were expanded by automaker Henry Ford Replaced workers with machines for heavy lifting and moving Applied to total car assembly, Improving efficiency and reducing worker-hours required to produce a model-t ford to less than two
  28. 28. Drawbacks of Scientific Management While scientific management principles improved productivity and had a substantial impact on industry, they also increased the monotony of work While in many cases the new ways of working were accepted by the workers, in some cases they were not. The use of stopwatches often was a protested issue and led to a strike at one factory where "Taylorism" was being tested. Complaints that Taylorism was dehumanizing led to an investigation by the United States Congress.
  29. 29. Despite its controversy, scientific management changed the way that work was done, and forms of it continue to be used today.
  30. 30. General Management Theory
  31. 31. o Henri Fayol(1841-1925) Father of modern operational management theory
  32. 32. Fayol: -French mining engineer and a management theorist. -Started as an engineer at a mining company and became Director in 1888. - Viewed management as a profession that can be trained and developed. -First one to analyze the functions of management.
  33. 33. Contd. -Made three major contributions to the theory of Management: (A)A clear distinction b/n technical & managerial skills. (B)Identified functions constituting the management process. (C)Developed principles of management.
  34. 34. (A) According to, -Activities of an industrial enterprise can be grouped in to six categories: technical, commercial, financial, security, accounting & managerial.
  35. 35. (1)Technical Processing production & operation (2)Commercial Buying, selling & exchange (3)Financial Optimum use of capital (4)Security Protection of asset and resources (5)Accounting Ascertaining the financial position (6)Managerial Optimum use of resources for optimum result
  36. 36. (B) Fayol described management as a scientific process built up of five immutable elements: Planning, Organizing, Commanding, Coordinating, Controlling
  37. 37. Functions of Management 1. Planning –process of activities required to meet a goal. 2. Organizing – making orderly determination & arrangement of a task. 3. Commanding(Directing) – involves guiding, supervising, motivating & leading people for attainment of the time-oriented tasks.
  38. 38. Contd. 4. Coordinating- bringing together the elements 5. Controlling- having control over all of the aspects that contribute to meeting the goal.
  39. 39. (C) Fayol’s Principles • Henri Fayol, developed a set of 14 principles: 1. Division of Labour: allows for job specialization. • Fayol noted firms can have too much specialization leading to poor quality and worker involvement. 2.. Authority and Responsibility: Fayol included both formal and informal authority resulting from special expertise. 3. Discipline: obedient, applied, respectful employees needed 4. Line of Authority: a clear chain from top to bottom of the firm[ ‘Gang Plank’] 5. Centralization: the degree to which authority rests at the very top.
  40. 40. Fayol’s Principles 6. Unity of Direction: One plan of action to guide the organization. 7. Unity of Command: Employees should have only one boss. 8. Order: Each employee is put where they have the most value. 9. Initiative: Encourage innovation. 10. Equity: Treat all employees fairly in justice and respect.
  41. 41. Fayol’s Principles 11. Remuneration of Personnel: The payment system contributes to success. 12. Stability of Tenure: Long-term employment is important. 13. General interest over individual interest: The organization takes precedence over the individual. 14. Esprit de corps: ‘Union is strength’- refers to harmony & mutual understanding among the members of an organization.
  42. 42. MAX WEBER(1864-1920)
  43. 43. • German theorist and sociologist. • Follower of General Administrative Theory proposed by Henry Fayol. • Introduced most of the concepts on Bureaucratic Organizations.
  44. 44. Birth of Bureaucracy • During 1800’s, European Org. were managed on a personal, family-like basis. • Employees loyal towards a single individual. • Resources used to realize individual desires. • Weber envisioned Org. would be managed on an impersonal, rational basis. This form of Org. is known as Bureaucracy.
  45. 45. Characteristics • Org. based on rational authority would be more efficient and adaptable to changes. • Employee selection and advancement is based on competence and technical qualification. • Org. relies on rules and regulations which are impersonal and applied uniformly to all employees.
  46. 46. Cont… • Division of labour. • Positions in an Org. are organised in a hierarchy. • Managers depends not on personality for successfully giving orders but on legal power invested in managerial position.
  47. 47. Division of labour Managers subject to rules & procedures Management & ownership is separate The Ideal Bureaucracy Positions organised in hierarchy Decisions recorded in writing Selection based on technical qualification

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