Fostering Civic Engagement In Our Community
CitySourced is a real time mobile civic engagement platform.
CitySourced provides a simple and intuitive platform empoweri...
West Chester Connect is very simply a new tool that can
be used to report issues that need attention by the staff.
Once th...
“West Chester Connect” is available on
Apple, Android, Blackberry & Windows phones. Just
search in the app store for “West...
RegisterYourWest Chester Connect?
The first thing you should do after downloading West
ChesterConnect is to register your ...
RegisterYourWest Chester Connect?
The only information asked for is your name, email address and if
you want, your phone n...
ExploringWest Chester Connect?
The home screen is
where you submit a
report. More on that
later.
The reports tab will allo...
ExploringWest Chester Connect?
The reports tab will allow you to view all public reports in either
MapView (pins) or ListV...
ExploringWest Chester Connect?
Just for fun, the News tab will take you
to the West ChesterTechnology Blog.
www.wctech.blo...
UsingWest Chester Connect?
Select “Submit a Report. Select “Create Image/Photo” or
“Video” or “Audio”.
TakeYour Photo and
...
UsingWest Chester Connect?
TheApp will try to determine
your location.
You can move the target to display
your location.
B...
UsingWest Chester Connect?
Simply browse through the
pick list until you find the
“issue”.
Add more details about the
inci...
UsingWest Chester Connect?
If you do not register the app
you will be prompted for your
information.
You can review all of...
AccessingWest Chester Connect on your PC.
You can connect to “West Chester Connect” through the
CitySourced website at www...
AccessingWest Chester Connect on your PC.
It is recommended that you
register with the CitySourced.You
can do this by sele...
AccessingWest Chester Connect on your PC.
If you choose to “Connect With
Facebook” you will be prompted
to login with your...
AccessingWest Chester Connect on your PC.
You can find “West Chester” by typing “West Chester” in the “Find
It…” box. Sele...
AccessingWest Chester Connect on your PC.
Once you land on the West Chester page at CitySourced you
will see a local map w...
AccessingWest Chester Connect on your PC.
When you select a specific incident you be able to read the
work order process, ...
AccessingWest Chester Connect on your PC.
You can also add a new report on the website
as well.This is especially useful i...
AccessingWest Chester Connect on your PC.
Once you select “File a New Report” you will be
prompted to enter the following ...
Other Features ofWest Chester Connect
You can also:
1. “FollowThis City” – Be aware that you will receive
an email for all...
Live demonstration andWalkThrough
1. Installing the App
2. Working with the Website
3. Discussion and Ideas
What is West Chester Connect?
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What is West Chester Connect?

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West Chester Connect is a social media app that allows our residents to create "incidents" that require service from their local government. This is the presentation that was used on August 28, 2013 in a public training forum.

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What is West Chester Connect?

  1. 1. Fostering Civic Engagement In Our Community
  2. 2. CitySourced is a real time mobile civic engagement platform. CitySourced provides a simple and intuitive platform empowering residents to identify civic issues (public safety, quality of life, environmental issues, etc.) and report them to city hall for quick resolution; an opportunity for government to use technology to save time and money plus improve accountability to those they govern; and a positive, collaborative platform for real action. What is CitySourced?
  3. 3. West Chester Connect is very simply a new tool that can be used to report issues that need attention by the staff. Once the issue has been reported the reporting citizen can receive “push notifications” with updates on the reported issue. Citizens can also see and review all public issues reported on their mobile device or their computer. What isWest Chester Connect?
  4. 4. “West Chester Connect” is available on Apple, Android, Blackberry & Windows phones. Just search in the app store for “West Chester Connect” or “West Chester”. How to GET West Chester Connect? “West Chester Connect” is free!
  5. 5. RegisterYourWest Chester Connect? The first thing you should do after downloading West ChesterConnect is to register your phone. By registering your app you will help the Borough staff contact you for more information about your incident if necessary.
  6. 6. RegisterYourWest Chester Connect? The only information asked for is your name, email address and if you want, your phone number. This information is not shared with the public!
  7. 7. ExploringWest Chester Connect? The home screen is where you submit a report. More on that later. The reports tab will allow you to view all of your reports in either MapView (pins) or ListView. From here you can select any of your reports and view the details.
  8. 8. ExploringWest Chester Connect? The reports tab will allow you to view all public reports in either MapView (pins) or ListView. From here you can select any report and view the details. When you select a report you will be able to see all of the information related to the action taken.
  9. 9. ExploringWest Chester Connect? Just for fun, the News tab will take you to the West ChesterTechnology Blog. www.wctech.blogspot.com
  10. 10. UsingWest Chester Connect? Select “Submit a Report. Select “Create Image/Photo” or “Video” or “Audio”. TakeYour Photo and select “Use”
  11. 11. UsingWest Chester Connect? TheApp will try to determine your location. You can move the target to display your location. Because “West Chester Connect” uses GPS it will automatically try and determine your location. By moving the blue target you can further define the location of the issue. When you are satisfied select “Done”. Tip! Be sure to double check the location and make sure it is accurate! Remember that theThe GPS is looking at where you currently are located which may not be exactly where the issue is.
  12. 12. UsingWest Chester Connect? Simply browse through the pick list until you find the “issue”. Add more details about the incident here. After you have selected the location choose the best description of the issue using the app’s pick list. Select “done” when you find it. After the location and issue type are selected be sure to type a description of the issue in the box titled, “Anything else to tell us?”. You can report anything here.You should enter as more information about the location here as well as anything else that will help our staff check out the incident.
  13. 13. UsingWest Chester Connect? If you do not register the app you will be prompted for your information. You can review all of the issues you have submitted using the “Reports” tab.
  14. 14. AccessingWest Chester Connect on your PC. You can connect to “West Chester Connect” through the CitySourced website at www.citysourced.com. From this CitySourced homepage you will see a live map of all the communities connected to CitySourced and a live look at active work orders being reported. Watch closely you may see one of ours if you stare long enough! You can also find more information about the mobile apps and company information.
  15. 15. AccessingWest Chester Connect on your PC. It is recommended that you register with the CitySourced.You can do this by selecting “Join Now” on the upper right of the webpage. You can also sign up with your Facebook account.
  16. 16. AccessingWest Chester Connect on your PC. If you choose to “Connect With Facebook” you will be prompted to login with your Facebook information.
  17. 17. AccessingWest Chester Connect on your PC. You can find “West Chester” by typing “West Chester” in the “Find It…” box. Select “West Chester, Pennsylvania” and you will be transported to our part of the service.
  18. 18. AccessingWest Chester Connect on your PC. Once you land on the West Chester page at CitySourced you will see a local map with “pins” displaying issues reported. On the bottom you will see the most recent issues reported. You can select on any of these to check out the details.
  19. 19. AccessingWest Chester Connect on your PC. When you select a specific incident you be able to read the work order process, other reports that are nearby and leave a comment as well.
  20. 20. AccessingWest Chester Connect on your PC. You can also add a new report on the website as well.This is especially useful if you did not have the time to submit a report while you were mobile. One the right side of our webpage simple select “File a New Report”.
  21. 21. AccessingWest Chester Connect on your PC. Once you select “File a New Report” you will be prompted to enter the following information: Location What AreYou Reporting? DescribeWhatYou Are Reporting. If you have an image you can attach it.
  22. 22. Other Features ofWest Chester Connect You can also: 1. “FollowThis City” – Be aware that you will receive an email for all public work orders. 2. “ShareThis City” –You can get the word out and share “West Chester Connect” with your friends on Facebook,Twitter and LinkedIn.
  23. 23. Live demonstration andWalkThrough 1. Installing the App 2. Working with the Website 3. Discussion and Ideas

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