For training purposes only

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For training purposes only

  1. 1. Keeping training current with content management systems<br />For Training Purposes Only<br />Christopher Adams<br />Dick Handshaw<br />Handshaw, Inc.<br />2010 US Coast Guard HPT Conference<br />
  2. 2. Overview of Content Management<br />Content Management Vision for Learning and Maintenance support<br />Example demonstration<br />Agenda<br />
  3. 3. Overview of Content Management<br />A content management system (CMS) is the collection of procedures used to manage work flow in a collaborative environment. These procedures can be manual or computer-based.<br />
  4. 4. Level 3 evaluation of Bertholfshipwide performance support and training<br />Most frequent intervention was OJT<br />Most members reported self-directed learning, writing own job-aids and SOPs<br />Timing was too early<br />
  5. 5. But context is the kingdom<br />-Tony o’Driscoll<br />Content May be King…<br />
  6. 6. Attributes of Content Management Systems<br />Allow multiple creators to contribute to and share content<br />Allow for tagging, indexing, and searching of content<br />Control access to content, based on user roles<br />Deliver content to other systems based on queries<br />Provide tools and support strategies for avoiding duplication of content<br />
  7. 7. Learning Content Management Systems<br />Organizes content by objective<br />Presents content as learner activities<br />Courses<br />Glossaries<br />Performance Support Tools<br />Workbooks<br />Integrates with Learning Management Systems <br />
  8. 8. What content in your daily role is managed?<br />How?<br />What does that mean to you?<br />What About You?<br />
  9. 9. Vision<br />Documentation<br />Text<br />Performance Support<br />Media<br />Training<br />Content Components<br />Asset Vendor<br />Specifications<br />Deliverables<br />
  10. 10. What opportunities do you see for managed content?<br />What About You?<br />

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