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Slides #2 slideshare

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Excellence academy week 2.

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Slides #2 slideshare

  1. 1. “How Would You Play Today If You Knew You Could Not Play Tomorrow” Source: Slogan for Loyola’s lacrosse season, from coach Diane Geppi-Aikens (Lucky Every Day: The Wisdom of Diane Geppi-Aikens, by Chip Silverman)
  2. 2. Excellence Audit “Self” #2 I treat all the work I do as if it is my business.
  3. 3. “If a man is called to be a street sweeper, he should sweep streets even as Michelangelo painted, or Beethoven composed music, or Shakespeare wrote poetry. He should sweep streets so well that all the hosts of heaven and earth will pause to say, here lived a great street sweeper who did his job well.” Dr. Martin Luther King, Jr.
  4. 4. “I didn’t have a ‘mission statement’ at Burger King. I had a dream. Very simple. It was something like, ‘Burger King is 250,000 people, every one of whom gives a shit.’ Every one! Accounting. Systems. The drive through. Everyone is ‘in the brand.’ That’s what we’re talking about, nothing less.” Barry Gibbons, former CEO, Burger King
  5. 5. “There isn’t much to choose between the competence of big agencies. What so often makes the difference is the character of the men and women who represent the agency at the top level, with clients and the business community. If they are respected as admirable people, the agency gets business—whether from present clients or prospective ones.” David Ogilvy
  6. 6. “We look for ... listening, caring, smiling, saying ‘Thank You’, warm hearted kind of people.” Colleen Barrett, former President, Southwest Airlines
  7. 7. It is the activities that we engage in at work that create value and generate cost. Margin is the difference between the two. It is therefore essential to understand both value and cost for all primary and support activities in our businesses. Professor Michael Porter
  8. 8. Final Exam Questions Re Your and Your Job 1. Can anyone anywhere in the world do it cheaper? 2. Can a computer do it faster? 3. Is what you’re selling in demand in an age of abundance? Source: Dan Pink
  9. 9. “Utilize your own best judgment at all times. Ask yourself ‘Is it fair, is it reasonable, and does it make good business sense in the context of our established objectives?’ If you can answer ‘yes’ to all three of these questions then proceed, but always remember you are accountable against this policy for all your actions.” Roger Meade, Founder and CEO, Scitor
  10. 10. “Management has a lot to do with answers. Leadership is a function of questions. And the first question for a leader always is: ‘Who do we intend to be?’ Not ‘What are we going to do?’” Max De Pree, Herman Miller
  11. 11. Leadership’s Mount Excellence “free to do his or her absolute best” … “allow its members to discover their greatness.”
  12. 12. WHOEVER TRIES THE MOST STUFF WINS
  13. 13. "How often I found out where I should be going only by setting out for somewhere else.” "Bucky" Fuller: an American neo-futuristic architect
  14. 14. “Character is more crucial now than ever, because in times of great uncertainty past performance is no indicator of future performance. Experience falls away and all you’re left with is character.” David Rothkopf, President and CEO, Garten Rothkopf
  15. 15. “How Would You Play Today If You Knew You Could Not Play Tomorrow” Source: Slogan for Loyola’s lacrosse season, from coach Diane Geppi-Aikens (Lucky Every Day: The Wisdom of Diane Geppi-Aikens, by Chip Silverman)

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