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Brett knox bringing innovation and scale to the home performance industry


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Brett knox bringing innovation and scale to the home performance industry

  1. 1. Comfort. Energy Savings. Guaranteed.<br />Brett KnoxPresident, GreenHomes America<br />
  2. 2. About GreenHomes America<br /><ul><li>Founded in 2005 and a division of The Linc Group
  3. 3. Single-source, home performance contractor
  4. 4. Operations in New York, New Jersey, Utah, & California
  5. 5. CA : San Diego, LA/Ventura County, San Jose, Fresno
  6. 6. Leader in Home Performance with ENERGY STAR®
  7. 7. Expanding nationally with franchising and acquisitions</li></li></ul><li>Solutions Delivered<br />Home Energy Audits<br />HVAC Replacement & Service<br />Attic & Basement Air Sealing<br />Duct Replacement & Repair<br />Attic & Wall Insulation<br />Solar & Tankless Water Heating<br />Windows & Doors<br />Energy Monitoring, LEDs, & more<br />
  8. 8. GreenHomes America Foundation<br />
  9. 9. Home Performance Business System<br />Turnkey franchise solution for residential contractors<br />Sales<br />Human<br />Resources<br />Marketing<br />The<br />GreenHomes<br />System<br />Government<br />Programs<br />Production<br />Operations<br />Technology<br />
  10. 10. Master<br />Business<br />Process<br />Business<br />Process<br />Analysis<br />Quality<br />Management<br />System<br />Project<br />Management<br />Method<br />Corrective<br />& Preventative<br />Actions<br />Corporate<br />Performance<br />Mgt<br />eLearning<br />& Workflow<br />Education<br />Enterprise<br />Risk<br />Mgt<br />Quality Management System<br />Objective:Deliver the highest quality service, regardless of the location<br />What is it?<br /><ul><li>Comprehensive QMS formed by integrating:
  11. 11. ISO 9001 infrastructure, Six Sigma,
  12. 12. Malcolm Baldridge and Balanced Scorecard </li></ul>Operational Benefits<br /><ul><li>SOP’s and Work Instructions ensure consistent work processes
  13. 13. Metrics are defined for tracking purposes
  14. 14. All results are measured and benchmarked
  15. 15. Continuous improvement through corrective and preventive actions</li></li></ul><li>Safety, Quality and Consistency<br />
  16. 16. LincWare Technology Suite<br />Corporate<br />Performance<br />Management<br />Enterprise<br />Management<br />Work Order<br />Management<br />Learning<br />Management<br />Technology<br />Infrastructure<br />Customer<br />Relationship<br />Management<br />Financial<br />Management<br />Winner of the 2007 & 2009 Microsoft Pinnacle Award<br />
  17. 17. Comfort. Energy Savings. Guaranteed.<br /><br />